of
reset


spacer
spacer
   Consumer Reviews of Kereta Services Pte Ltd
spacer
spacer
OVERALL RATING
 
42 Reviewers
4.7 out of 5
spacer
Technical Expertise
4.7/5 Customer Service
4.8/5
spacer
Value for money
4.6/5 Outlet Experience
4.7/5
spacer
spacer
spacer

42 Reviews

  •   Sort By
  • « Back ( 1 2 3 ) Next »
  •  results/page
review user
Facebook Reviewers
Outstanding quality respray job  Posted on 02-Nov-2018
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
My husband car bonnet received deep scratches and required a reliable workshop for respray service. As such, he has shortlisted a few reliable workshop and decided to engage William's workshop due to his excellent reviews. Indeed, he is very happy with William's service as his price is very reasonable and most importantly he has carried out a very quality respray job for his car. Thank you William once again for your warm hospitality and outstanding job. - Li Yue Ping Post Management Response
 
Quek88
Neutral Newbie
1 reviews
3 points
11 forum posts Joined on 02-Jan-2012
Car Part Repair  Posted on 31-Jul-2017
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My Nissan Qashqai rear left black plastics wheelhub was loosen due to an accident . Contacted William who asked me to drive down for him to check . Quote Me cheap price to secure the loose hub instead of changing the whole things which cost about $400. Workmanship good and friendly boss. One of the best workshop till date that I encounter . Post Management Response
 
Azngom
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Nov-2016
Panel beat + respray VW Jetta  Posted on 22-Nov-2016
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Very much appreciate KJ and William's time when they came down to my place on short notice to assess the panels that needed to be rectified.

Downtime of around 1 week was reasonable for panel beating job + spray paint.

Good service by William as he picked the car up while I was on reservist.

Some hiccups and miscommunication regarding price and handing over of the car but KJ still came to deliver past 10pm as they were unable for me to pick up the next day. KJ also advised on maintenance of the paintwork. THANK YOU KJ!!!

Panel beating workmanship was 10/10!!

The overall paint job and lacquering was alright, however there were some panels that had slight stains and residue under the paint/lacquer coats which were noticeable upon closer inspection. The lacquer coat did not cover behind the door hinges and can feel the roughness of paint.

Car was vacuumed and generally cleaned on the interior when it was handed back. Post Management Response
 
review user
Facebook Reviewers
Excellent service  Posted on 08-May-2016
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Just got my ride back today for a minor fix and also have been engaging William's service for the last 4+ years to rectify minor knocks and dents on my ride - like to give a big shoutout for the consistently excellent service and his immaculate client-focus all these while; thanks again William ! - Zhiguang Zhang Post Management Response
 
review user
Facebook Reviewers
Great service by William  Posted on 06-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I was at my witt end after being rejected by few workshop when i approached them to repair my front bumper. The rejection was due to opc registered car need an approval to remove seal, fibreglass bumper , n 1day job is impossible. But kereta representative mr william, assured me he 'll try his best, n he really delivers wat he promised.. With good service such as sending n fetching the car . N the workmanship of the repair n paintwork..i can say i am definitely going to be a return customer...Thanks ! - Mohamad Fauzi Post Management Response
 
review user
Facebook Reviewers
Great service  Posted on 06-Apr-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Great service by William and kereta service team. Prompt n fast whatsapp reply. Went down to the workshop to get the repair assessed. After assessing the damaged, ah yan fixed the damaged part instead of having to purchase a replacement part. - Eyeman Aziz Post Management Response
 
review user
Facebook Reviewers
Great Workmanship & Service  Posted on 19-Mar-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great Workmanship & Service. One of the best places for all your car needs. Kudos to William & his team..... - Zack Paterson Post Management Response
 
GenoMa
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 18-Mar-2015
commendable service  Posted on 18-Mar-2015
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Went to the Techlink today but found out the shop no longer there. Called up the mobile number and was told they moved to Autopoint next door. Drove over and met the boss. Despite the car was just minor issue aka small business, Wilson/William (just can't recall) didn't hesitate to assist. He was able to identify the problem immediately and made quick calls to find the required replacement part. Instead of 4~5 hours to fix the problem, he did it in less than 2 hour. What amazed me further was his extra effort to pick me up at another to pass me the car instead of me taking cab to his place. The price is reasonable as well. He was kind enough to advise me on some issues that I face without any obligation, and going beyond that by offering further assistance in my next purchase of pre owned car. Very rare to come across this level of service in Singapore regardless nature of business. A few things that can be further improved:
1) I didn't get a receipt for the work. Should have been a standard procedure.
2) to confirm the price before going ahead. To prevent misunderstanding
3) have a proper, dominant signage. Didn't manage to find the shop earlier as the shop(s) are under different names (perhaps collaboration). Pls update your address too.

Overall it's still a pleasant and assuring experience. Post Management Response
 
review user
Facebook Reviewers
Highly rated!  Posted on 04-Mar-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Kereta Services is THE place to go to get all your car troubles fixed! I've been a satisfied customer for the last 4 years. I must say that William and his team are passionate and professional, always making the extra effort to ensure the vehicle is kept in tip-top condition. Highly rated! - Jason Chan Post Management Response
 
review user
Facebook Reviewers
Highly recommended  Posted on 02-Mar-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great workmanship and friendly service! Highly recommended! William is very knowledgable and goes the extra mile! - Kenny Ong Post Management Response
 
review user
Facebook Reviewers
Thanks William and his team!  Posted on 18-Feb-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Finally had my problematic brakes fixed. Thanks to william and his crew for their expertise and knowledge. - Kaijin Huang Post Management Response
 
Kinith
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Apr-2014
Great paint job and friendly service.  Posted on 24-Apr-2014
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went for a paint job before the Good Friday Holiday after hitting my back bumper. Thought I would not be able to find a good paint work co. as most were closed for the holidays. Called William up as I had seen good reviews with Kerata and he was very helpful from the minute we spoke. He planned to meet me and kept me updated accordingly. When we met he assessed the car gave me a good qoute and we agreed on the spot. He even volunteered to send me back to office. The car was ready on Sat morning and I was very satisfied with the work done. Ah Wu was also very helpful there.
Thanks guys for the service and quality workmanship.

Ken Post Management Response
 
Rjk80n
1st Gear
6 reviews
26 points
0 forum posts Joined on 26-Sep-2013
Excellent Service.  Posted on 17-Oct-2013
spacer
Overall Rating: 
  • Technical Expertise3/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Met with an accident last few months, and my car had multiple dents all over. My friend had suggested that I go to Kereta to get my car fixed. Towed it over, and I was immediately approached. The team explained to me steadily on what needs to be done, with proper understanding. I agreed on what needs to be done, and what's delivered is just simply awesome! The affected parts were properly taken care of, and the re-spray looks really even! Thanks Kereta Services for the awesome experience! Post Management Response
 
Efaber
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 18-Mar-2012
Highly recommended  Posted on 24-Feb-2013
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Very professional, great experience with William and his team. Pick up and delivery of our car at our home. Met deadlines and budget with high quality work. Definitely recommended! Post Management Response
 
Acver
1st Gear
1 reviews
36 points
20 forum posts Joined on 18-Jul-2012
Bodykit  Posted on 15-Oct-2012
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Did my bodykit at kereta, service and experience was good. not the cheapest but i dont mind paying for the good service willian give. Post Management Response
 
  •   Sort By
  • « Back ( 1 2 3 ) Next »
  •  results/page
Merchant Logo Kereta Services Pte Ltd
5 stars - based on 42 reviews

Recommended for you

1-6 of 14