Super Modern Services Pte Ltd Reviews & Comments

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Super Modern Services Pte Ltd

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Consumer Reviews of Super Modern Services Pte Ltd

OVERALL RATING

16 Reviewers

1.8 out of 5

Technical Expertise	1.9/5	Customer Service	1.8/5

Value for money	1.9/5	Outlet Experience	1.8/5

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16 Reviews

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	Yaloryalor

5th Gear

9 reviews

1,186 points

6595 forum posts Joined on 21-Dec-2005

Operating on Sun

Posted on 19-Feb-2016

Overall Rating:

Technical Expertise4/5
Customer Service3/5
Value for money4/5
Outlet Experience3/5

What I like best is the opening on Sunday, convenient for me.

	Chapter1_andy

1st Gear

1 reviews

24 points

268 forum posts Joined on 01-Nov-2012

Lousy!

Posted on 24-Jan-2013

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Bought my used car recently, and as there were some problems with it, my used car dealer Carway Enterprise brought me to the workshop. Their boss had already agreed with workshop that I would be coming down during the weekend.

Drove down to the workshop, the service staff Ah Seong asked what are the problems and said that they are engaged and advised me to come down again. However, I am driving an ROPC and no one would cover the reimbursement. Furthermore I stay far from Paya Ubi, so who is going to cover the fuel cost?

Called them on Tuesday as they were not opened on Mondays. The workshop guy Ah Boy told me that he could not guarantee whether they would be able to fix this on the same day. I am driving an ROPC for goodness sake!

Sent my car for a check to determine if there were any other problems from Cycle and Carriage, all I could say (after receiving the analysis report from Cycle and Carriage).

OMG!

Furthermore this workshop is the same company that Carway Enterprise engages to do its pre-maintenance checks (before delivery of vehicle). Avoid this workshop at ALL COSTS!

	Ix0107

2nd Gear

2 reviews

140 points

263 forum posts Joined on 15-Mar-2009

Worst car accessories ever

Posted on 12-Aug-2011

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

This shop is a really "CMI "shop. I have bought a door visor from them recently. Don't know what kind of chemical they use to wipe on my door which they claim that it will stick even better. I was like fine! But the nightmare starts from here. After they stick the door visor, I've noticed that the chemical was all over my 4 doors! I've told the guy who install the visor and he told me this: "My job is to install and not a car washer! Anyway, your car is NOT a new car." How can they treat a customer this way? Never mind, I clean it myself. Then I took a look at the visor, it was not installed properly at all. They are all misaligned. Went straight to tell them. Guess what? Fixed already. Pissed to the MAX. I just drove off telling them that I wish your shop will close down anytime soon with your attitude like this.

	Melanc3

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 03-Jul-2011

Posted on 03-Jul-2011

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

People who are thinking of patronizing this shop "Super Modern" at Paya Ubi please think twice! Read up the reviews of this shop first! Just quarrelled with the boss of the shop.. only know how to collect money from customers but never bother to check the color code of the car. Some more got the cheek to tell me " u go find out the colour code lor den the most i re-spray ur spoiler for u at a loss lor "... I can pay the same amount of money and get the same quality of product but with better service attitude.. Don't assume that it is the customers' duty to inform you of the car's color code. You SHOULD take the initiative to ask if you are not sure and don't just simply presume. Till now, i have yet to install my spoiler on my car all thanks to this shop.

	Glml

Neutral Newbie

1 reviews

3 points

28 forum posts Joined on 05-Mar-2009

Posted on 03-Mar-2011

Overall Rating:

Technical Expertise2/5
Customer Service2/5
Value for money2/5
Outlet Experience2/5

Totally agree with the experience most of us had. The enquiry portion takes a lot time and they like to push the bucket around. For newbies who patronize, they will not know what to do. They really need to improve on their customer service.

	Silvermini

Neutral Newbie

1 reviews

4 points

118 forum posts Joined on 01-Jan-2008

Posted on 25-Feb-2011

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Service sucks. Never bother to attend to you until you ask them. Second floor like most of you say, expressionless staff like you owned them something. Install my led lights from them but less than 3 months spoil. Their wire look cheap and they don't bother to keep it tidy. STRONGLY not recommended.

	Andilau

Neutral Newbie

1 reviews

0 points

1 forum posts Joined on 30-May-2009

Bad Company

Posted on 06-Feb-2011

Overall Rating:

Technical Expertise2/5
Customer Service2/5
Value for money2/5
Outlet Experience2/5

A very poor service and bad workshop to visit. I install a lip and within 3 days the lip drop and i don't know till my fredn told me that. Then i remembr I did went through a flooded road and from there, I believe it has dropped. So, this is a workshop that I would advise not to go.

	Terensu

Neutral Newbie

1 reviews

2 points

5 forum posts Joined on 16-Mar-2010

Unfriendly staffs and bad service

Posted on 26-Oct-2010

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Step into the shop upstairs and was welcomed by expressionless stare without a smile. When asking about car lighting services, they asked me to go downstairs workshop and enquire. But when I went downstairs and asked one of the staffs about installation of lighting on my car, he asked to go back upstairs to get choose my own lightings / leds and get quotation. I am instructed to choose the sealed led lighting package from the sale rack myself though i know nuts about leds. There is no working samples for me to choose. There is a car driven by one of the staffs parked in front of my car. I told him i am about to leave soon, hinting him not to block my way. He handsigned me with OK and walked into the workshop. After few mins, i am about to leave but the staff did not come back to move his car away. I had to walk back to workshop and look for him. As i cannot find him in workshop, i went upstairs and looked for him but in vain. I told other staff that i am looking for his colleague but was told there is no such person. No help was offered. I am shocked. Finally found him in the back of the workshop eating his meal leisurely. This is going to my first but last time to visit this shop!

	Twenty3twenty2

Neutral Newbie

4 reviews

0 points

11 forum posts Joined on 09-Nov-2009

Posted on 25-Oct-2010

Overall Rating:

Technical Expertise3/5
Customer Service3/5
Value for money3/5
Outlet Experience3/5

Went to fix the GT chrome grill on mine wife Lancer EX, fixing and detailing was quite well done. But waiting for the boss to quo me was too long... 4 stars for the good job but 2 stars for waiting for quo.

	Andilau78

Neutral Newbie

1 reviews

0 points

2 forum posts Joined on 26-Jul-2010

Posted on 26-Jul-2010

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

All i can say is they give empty promises to customers. My experience with them: installed LED lightings underneath my car. They promise by 3months can do repair which in the end turns out 2months only reason they gave is that my ride is too low causing it to spoile and i need to change the whole lighting at $220. Their old lighting can be thrown away. Was very pissed off with their way of handling things, in the shop for 5 minutes and yet no one bother to approach me to solve the problem. Wouldn't recommend this shop!

	Belloo

Neutral Newbie

2 reviews

0 points

0 forum posts Joined on 10-Jun-2010

Posted on 11-Jun-2010

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

it's my first and my last time visiting this shop. not recommended at all. anyway there's alot of shops there anyway. no point bragging about it.

	Jwansg

Neutral Newbie

1 reviews

0 points

28 forum posts Joined on 02-Feb-2010

Posted on 13-Mar-2010

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Worst attitude and bad experience especially with the Staff. Never to go there again.

	ThUnDeRsTrIkE

Neutral Newbie

2 reviews

0 points

0 forum posts Joined on 15-Mar-2009

Posted on 30-Dec-2007

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Recently, I went over to do my neons & internal lightings with them. They used left over wire to connect it. Less than 2 months the wires brunt on the inside. Immediately I went over to my friend's newly open shop to rectify, he show me that the wire was used for sound systems not to connect for led/neons. and the shortest you can find is just 3 inch, can you believe it? When i went back to Super Modern to ask them , they just give me a kind of attitude, piss me off. I wouldnt recommend anyone to go there.

	JohnO

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 15-Mar-2009

Posted on 10-Dec-2007

Overall Rating:

Technical Expertise1/5
Customer Service1/5
Value for money1/5
Outlet Experience1/5

Did my trunk spoiler there recently, was told to leave a deposit first while as they need to spray paint the spoiler and come for installation a week later. on the day of installation receive a call to ask for my car colour code. So weather they ignore you after receiving the deposit I will leave it to our readers to judge for themselves. Also the paint job for the spoiler is badly done, very uneven!!

	Bel9797

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 15-Mar-2009

Posted on 07-Aug-2007

Overall Rating:

Technical Expertise5/5
Customer Service5/5
Value for money5/5
Outlet Experience5/5

Just did my car bodykit and sound system with them. Both were fully customised for my car by the boss.. The great part abt the process was every detail was discussed and my opinons and ideas mattered to the development .Now i just simply love my car new outlook and the sound quality in my car is now so much more improved.. Excellent job to the staff of supermodern

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