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   Consumer Reviews of GenConcept Pte Ltd
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OVERALL RATING
 
12 Reviewers
2.4 out of 5
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Technical Expertise
2.4/5 Customer Service
2.4/5
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Value for money
2.4/5 Outlet Experience
2.4/5
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12 Reviews

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PotatoEngineer
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Aug-2012
Terrible Service & Overpriced  Posted on 02-Jul-2014
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Very bad workmanship as my decals came off in less than a week, asked them to patched up and they said if it drops again it's none of their business.
Their designers are very bad as they are of no help and kept asking for advice as to how i would like it to be done.
Terrible service, bad price, wouldn't recommend anyone to go. Post Management Response
 
Edwino
1st Gear
1 reviews
23 points
20 forum posts Joined on 11-Nov-2010
VERY BAD WORKMANSHIP  Posted on 25-Mar-2011
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Did with them the tail light tinting for my ride. The guy who did it for me looks inexperienced and had spent tremendous amount of time redoing therefore it was a long waiting time for just a pair of tail light to be done. When I see him cutting off the excess wrapping, parts of the rubber insulation actually came out and could not be pushed back. What was worst was that the next day, creases started appearing by the edges of the tail light. one corner even tore open and a bubble bigger than a 50 cent coin formed. For your information, it looked great when i had left the place. I also realized that the price they charged me was more expensive than normal rates. If the workmanship was fantastic i definitely wouldn't have mind paying that price. While waiting, i observed this guy who left his ride with them and when he came back to get his car, he was unhappy with the workmanship too and asked them to redo. Overall a very very bad experience for me especially the workmanship. definitely wont recommend anyone to go there to get anything done. Post Management Response
 
Toastbread
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Dec-2010
Bad Service  Posted on 30-Dec-2010
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Very disappointed with their service. Had a bad experience with them. They are no different from other shops except for their price. If charge high with good service I still can understand. Post Management Response
 
Blumango
1st Gear
5 reviews
24 points
11 forum posts Joined on 18-Aug-2010
 Posted on 29-Oct-2010
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
I drove to GenConcept on Wednesday wanting to get my roof and my rear diffuser wrapped. When I arrived, the carbon fiber vinyl caught my eye. However one of the sales assistant advised that the material is too thick for my diffuser. So he suggested for me to stick to black. But as I was discussing with him, the boss of GC walked towards me (he must of overheard our discussion) and assured me that the CF vinyl will work just fine for my rear diffuser. I told him that his SA said it's too thick but he assured me that his installer will know what to do. So I agreed to go ahead with the CF. When I went to inspect it and it was horrifying! The patterns on the joints were not matching and there were thick folded edges at all corners. Some areas are peeling. Too much to type here. Go to http://www.bmw-sg.com/forums/exterior-section/44198-vinyl-roof-wrap-horror.html#post587007 to read my Horror story! Post number #10.... Post Management Response
 
Pang16
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Jul-2010
 Posted on 13-Jul-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Knew GenConcept thru friend's recommendation. Just got my first car & didn't want to spend too much but still want to drive around in a pretty car. They did it for me nicely for a reasonable price. Very worth it! Post Management Response
 
Leeweekiong
1st Gear
3 reviews
87 points
47 forum posts Joined on 22-Nov-2007
 Posted on 25-May-2010
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
too expensive, did 2 racing strips with them and realized many shops offered less than half their price. lesson learnt - source around for more quotes. Post Management Response
 
Lizee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Feb-2010
 Posted on 27-Feb-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
GenConcept did an awesome job for my car design. Installation was perfect. Friendly and helpful staff. Good price with such a great job done. I strongly recommend GenConcept. Post Management Response
 
Ttoh
1st Gear
1 reviews
19 points
11 forum posts Joined on 27-Jan-2007
 Posted on 05-Jan-2010
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service2/5
  • Value for money2/5
  • Outlet Experience2/5
Very very expensive. Had vinyl roof done at Genconcept last year, workmanship was very bad. Recently enquired about doing 2 small strips of tint for taillights, got a ridiculous quote after their staff thought for quite a while how much to burn me. Post Management Response
 
Jollymark
Neutral Newbie
4 reviews
3 points
3 forum posts Joined on 15-Jul-2009
 Posted on 16-Jul-2009
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service2/5
  • Value for money2/5
  • Outlet Experience2/5
Ridiculously priced. Slip-shod work. Post Management Response
 
Joesonang
Neutral Newbie
5 reviews
0 points
0 forum posts Joined on 17-Aug-2006
 Posted on 15-Oct-2008
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Price very expensive!!! job done by bangala worker!!! Overcharged!!! Post Management Response
 
Gothique_Q
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 16-Sep-2007
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Did my Fit and was very satisfied with it. Post Management Response
 
Superboi
Neutral Newbie
167 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 01-Jun-2007
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Did my body decal with them. The entire thing costed me $400. Pretty satisfied with the end result. Post Management Response
 
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Merchant Logo GenConcept Pte Ltd
2.5 stars - based on 12 reviews

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