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   Consumer Reviews of ST Audio Master Pte Ltd
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OVERALL RATING
 
13 Reviewers
4.5 out of 5
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Technical Expertise
4.5/5 Customer Service
4.5/5
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Value for money
4.4/5 Outlet Experience
4.4/5
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13 Reviews

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KrazyOne
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Jul-2018
Good service and knowledgeable  Posted on 21-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was there this morning to fix the sound system of my bmw m135. The previous owner had mod the system. Now there's buzzing sound and PML wasn't interested in servicing it.

Eddie and his assistant were very professional. They systematically checked the wires one by one to trace down the problem. The rear left channel of the player was blown. I didn't want to replace the player as it was too expensive. So Eddie suggested to keep the player by splitting the rear right channel with the left.

Splendid solution! Saved me $$ and the system is now back to normal.

Great job. I definitely recommend them. Post Management Response
 
SeiFeiLou
Premium User SeiFeiLou
Neutral Newbie
3 reviews
6 points
0 forum posts Joined on 18-Sep-2015
Professional Service  Posted on 18-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Convinced by their positive reviews in received in MCF, I decided on getting my ICE upgraded by them at Changi branch.

Professional service rendered and I eventually settled on getting the head unit and speakers replaced.

Upon verifying their price advertised in MCF, I realised that the sales person has overcharged SGD50 for the head unit. Showed him the web page when I returned 2 hours later to collect my car.

He apologized and corrected the price accordingly.

Brought my car cam purchased days ago at the COMEX and they helped to conceal the wires very neatly. Kudos!

Total Installation charge = SGD30. Post Management Response
 
Remylee
1st Gear
6 reviews
82 points
27 forum posts Joined on 21-Dec-2012
Great Service!  Posted on 19-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down to get the promotional SG50 speaker. Pretty good service as the guy there never give double standard service for me despite telling him that I only interested in the speaker.

My experience with this add on speakers are reasonable well. They sound loud and clear. Definitely a great set of additional speakers for my money spent. Post Management Response
 
Eddiechang
1st Gear
10 reviews
68 points
50 forum posts Joined on 21-Dec-2012
Great Product Great Service  Posted on 08-Jan-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly Staff, Great Service with reasonable price! Was dealing with Ah Huat who's really helpful in regards to my queries. Definitely recommended store for their in car entertainment. Excellent meticulous workmanship. I had my audio fixed too, they provided quality workmanship and solutions for my audio system. Thumbs up! Post Management Response
 
Rkankc
Premium User Rkankc
Clutched
3 reviews
26 points
6 forum posts Joined on 15-Mar-2009
Repair Reverse Camera  Posted on 25-Apr-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Outlet Experience4/5
I installed a reverse camera at a shop located at Level 2 of Sin Ming Autocare on my continental sedan. It was poorly done and produced a flickering image everytime the reverse camera was engaged. The shop blamed it on the incompatibility of my continental car with their model of reverse camera screen and refused to issue me a receipt for their work, saying that it was not their practice to issue receipts.

I found ST Mobile Audio on this forum and called Eddie. He was very friendly over the phone and arranged for me to bring my car down for a review at his shop at Changi Road. He was able to pinpoint the problem (faulty wiring connections) and fixed it all within 1 hour. Well done, guys at ST Mobile Audio! Post Management Response
 
Fuelsaver
Premium User Fuelsaver
Turbocharged
14 reviews
7,974 points
5105 forum posts Joined on 15-Oct-2009
 Posted on 01-Mar-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
SP done by Eddie & Ken; detailed & good workmanship. Mosconi Gladen One120.4 amp installed by Ken; detail & good workmanship (even wrapped cable bunch behind HU with speaker box cloth & cable tied). Only don't trust their apprentices. So i think if ICE only done by Eddie / Ken, then it is recommended. Post Management Response
 
Darren85
Neutral Newbie
1 reviews
5 points
5 forum posts Joined on 08-Mar-2011
HID installation  Posted on 10-May-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just installed HID 8000k for my Mazda 3 HB yesterday. Installation was done professionally by Kent and he's a nice and friendly young man. Will be recommending their services to friends. Post Management Response
 
Fuzzylogic
3rd Gear
5 reviews
278 points
198 forum posts Joined on 04-Oct-2004
 Posted on 01-Jan-2011
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Installed the LED daytime running lights, HID for my foglamps and LED pole lamps with them at their Changi branch. Kent who was the technician who serviced me is friendly and obliging. Rather meticulous in his workmanship. Overall I am happy customer. If my HU goes kaput, will probably give them due consideration. Post Management Response
 
Kar_lover
Premium User Kar_lover
Turbocharged
2 reviews
7,676 points
5136 forum posts Joined on 19-Feb-2010
 Posted on 30-Apr-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very good shop, good workmanship, take care of my car while working on it by using protection where necessary, etc. They won't hard sell you, in fact on more than one occassion when i was considering ICE upgrade, they advise me dun buy first if still not sure. Go and listen more to existing system and tink about it clearly then if really want, come back and they will do for me @ good price. Have been recommending my frends there and they happy also. And great thing is open on sunday! Post Management Response
 
Wuww6263
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 11-Apr-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to fix HID at first, was told there is an additional $30 installation fee thereafter, but excellent workmanship - very meticulous. had my audio fixed too, can see quality workmanship and provided solutions to my faulty audio system. Reasonably priced. Will go back for sound proofing next time. Post Management Response
 
Sky841_sg
Neutral Newbie
3 reviews
2 points
0 forum posts Joined on 19-Oct-2009
 Posted on 21-Mar-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly, Reasonable pricing, good workmanship with quality of customer service & very knowledgable. At first just went down to have a look , end up installing HU, front Speaker & soundproofing. Will go back again! Post Management Response
 
Cheekster
Neutral Newbie
1 reviews
5 points
5 forum posts Joined on 15-Mar-2009
 Posted on 23-Jan-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Boss very friendly and price reasonable. Had my first car's ICE installed there and boss will recommend me something which is within my budget yet reasonable sound quality. Post Management Response
 
Tyer
2nd Gear
4 reviews
230 points
231 forum posts Joined on 20-Feb-2003
 Posted on 08-Jan-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Not bad shop to do your audio cause the shop quite friendly and have both first/second hand stuff for sale. At the end, you have to know what you want, since they are not pushy. Post Management Response
 
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Merchant Logo ST Audio Master Pte Ltd
4 stars - based on 13 reviews

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