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Home » Motor Directory » Kim Hoe And Co. (Since 1974) Pte Ltd


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   Consumer Reviews of Kim Hoe And Co. (Since 1974) Pte Ltd
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OVERALL RATING
 
91 Reviewers
4.6 out of 5
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Technical Expertise
4.7/5 Customer Service
4.7/5
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Value for money
4.6/5 Outlet Experience
4.5/5
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91 Reviews

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Michael68
Neutral Newbie
9 reviews
22 points
5 forum posts Joined on 08-Apr-2009
4th visit and always a happy customer  Posted on 29-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My 4th visit to Alex's shop, got my rims twice and changed tyre 3 times. Alex and his team always provides the best services in terms of tyre installation, rims change or repair of kerb rash. Prices are always one of the most competitive and most importantly, workmanship and service quality is unparallel.
My one stop shop for tyres, rims and kerb rash! Thanks Alex and team! Post Management Response
 
frank88chung
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-May-2018
Changed 4 Dunlop tyres for my Honda Vezel S model  Posted on 15-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It was my first time to Kim Hoe for tyre change.
Found them from searching online. Read the reviews which are good.
The pricing is competitive and attracted by the discount coupon of $68 when changing 4 tyres for my 17 inch tyres.

Ah Seng recommended me to take Dunlop SP Sports 270 (as it is quieter) instead of my original tyres, Dunlop SP Sport Maxx 050+ as previous client feedback about the tyre noise.

It is true on the tyre noise as I hv driven using these set of tyres for 2 years 9 months.

I was given the same price (though it was $4 higher price). After driving it on the road, the tyre noise was indeed less.

It does make a big difference as I hv already experienced the tyre noise for 2 yrs 9 months. A quieter drive is definite welcomed! Post Management Response
 
ericlee73
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Apr-2014
Rims repaired from Kerb Rash  Posted on 06-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had accidentally brushed the edge of my rims against the kerb when exiting from the underground carpark gantry of a large shopping mall in the Marina area, last Sunday. Heart pain for few days as I had just gotten the keys to my new car a week ago.

My initial thoughts were to bring the car to the dealer's workshop and have it repaired. I even watched a couple of DIY youtube videos on how to fix the kerb rash on rims but decided against it for fear of causing further damage to the rims.

A cursory search on internet search engines for repair of kerb rash will almost certainly find Kim Hoe in the front page of the search list. I read the reviews and was encouraged to have my rims repaired at their shop. I popped over during lunch and was told the job would take roughly an hour. And in the meanwhile I could rest in the comfort of an airconditioned room in full view of my car that was parked outside.

The repair was done in less than an hour and I must admit the workmanship was excellent. The burrs were removed and the rims look perfect.

Thank you for the excellent job done on my rims.

Owner of BMW3.18i Post Management Response
 
tuntoon2668
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Jun-2014
Feedback  Posted on 11-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was recommended by a friend for repair of my leaking aircon. My experience was great. Not only was the price reasonable, the job was done in double quick time and more than met my expectations. Ah Long, the IC for aircon, was friendly and down to earth, good in answering my queries and also whatsapped me the pics of the repair work in progress.

This is what I called excellent service. Other than aircon, they also have regular maintenance service and tyres / rims service. Will be my no1 choice for future car needs. Thanks Ah Long. Post Management Response
 
Jt780
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Mar-2013
Great Customer Service by Alex & co.  Posted on 07-Feb-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to change my tyres today @ Kim Hoe. Was served by Alex. Even though he was busy (as they were taking stock of new batch of tyres that arrived), he still took time to show me 4 different types of tyres and explained to me the pros & Cons of each. He'd explain which tyre suits your driving style best and leave the decision to you to choose what you want to purchase, i.E., no hard selling. Overall, I had a great experience at Kim Hoe. Staff were friendly and professional. Will definitely go back again if I need to replace my tyres in the future. Keep up the good work, lads! Post Management Response
 
Adrianli
2Fast2Furious
6 reviews
103,769 points
21883 forum posts Joined on 29-Jun-2003
Great price and service  Posted on 20-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was recommended to check out Kim Hoe if I need tyres. What a wonderful experience. I went down and asked for price and was served by Max. He was unable to get me the tyre of my choice, however he recommended me another brand with better specs and gave me a very good price. I told him I will consider.

After I went back, I called again and it was Alex who picked up my call. I enquired and he quoted me a good deal for run flat tyres. So the following day I immediately went down and have it changed.

I reached early, shop was still in the process of opening. The staffs were very polite and quickly grab me a seat and fan for me to rest while I wait. Every thing was done fast. Out comes my tyres in a blink and new ones installed. Within 30mins driving off with new tyres.

Alex was there when I changed my tyres and he was very friendly and polite. Answered my queries with ease. Great bunch of guys there. Look for Alex or Max. Approachable and friendly guys.

1 Review Photo(s)

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Matoonia
5th Gear
7 reviews
2,223 points
1574 forum posts Joined on 29-Apr-2010
Excellent Service  Posted on 07-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Had the unpleasant experience of a punctured tyre a month ago.

Managed to change to spare tyre after sweating buckloads, and drove down to Kim Hoe upon searching for a tyre workshop that was open on a Sunday. When I arrived, saw Kim Hoe bustling with activity. It was also the only workshop that was open in that Ubi stretch.

Explained my situation and had wanted to use back my Eagle F1A2, but was told it's now F1A3. Changed the 2 front tyres to the new F1A3, and swapped the old tyres to the rear. All done in about 30mins.

Was there again this week to do chemical wash for aircon. Excellent service rendered again, with nice smelling aircon after. Mechanic also helped to clear out leaves and rubbish and changed my aircon filter. Very reasonable price.

1 Review Photo(s)

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Michael68
Neutral Newbie
9 reviews
22 points
5 forum posts Joined on 08-Apr-2009
Thumbs Up!  Posted on 29-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was attended to by Alex and his team to replace a damaged rim. Despite the non-stop customers coming in, they managed to find time for me and was patient in helping me to choose the right rims, recommending me the newer designs.
Job to replace the rims on the CRV was done meticulously and just wanted to thank Alex and his team for the job well done! Thumbs up and 5 stars service!

Regards
Michael Post Management Response
 
VDub_Golf
Neutral Newbie
5 reviews
13 points
20 forum posts Joined on 08-Jan-2016
Simply Fantastic Service!  Posted on 07-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kim Hoe did an excellent job in repairing the rim curb rash! It was finished within 2 hours and the rim was restored back to original!
Very reasonable pricing for such service- Fast and Good!
Thanks Alex for the excellent service!
I highly recommend Kim Hoe! 👍👍👍👍👍 Post Management Response
 
Franwilliam
1st Gear
5 reviews
64 points
47 forum posts Joined on 23-Apr-2012
Satisfied  Posted on 01-Aug-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to Kim Hoe on sunday for fix my rim. Fast service and good workmanship with very good price. Would definitely recommend to my friends about this workshop. Post Management Response
 
CatCat
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Jul-2016
Quality Service on Aircon  Posted on 09-Jul-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I drive a small car Chevolet Spark and the aircon was not giving out enough cold air, so I decided to fix it. I'm worrisome of workshops that will recommend me all kinds of unnecessary repairs. Luckily for me, when I drop in to Kim Hoe. Though it was already 5pm, I was not met with a black face (knock off time soon) but a smiley Ah Long. It was dianogised & Fixed within an hour with chemical flushing & Micro filter change. Reasonable priced. No hard selling or unnecessary recommendation of repairs. He even sprayed a can of Nano Cabin AC Fresh and not charged for it. It was definitely a refreshing good service. I would definitely come back for other services and recommend to my colleagues on this workshop. Post Management Response
 
Eugene82
Neutral Newbie
5 reviews
10 points
0 forum posts Joined on 05-Jul-2014
Alternator / coolant flush / misc checks  Posted on 25-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great job! Very professional. Although he is very busy looking into the car, the mechanic still smiles and chats with you thru out. Great job done! Post Management Response
 
Zyklon
5th Gear
2 reviews
2,016 points
514 forum posts Joined on 29-May-2008
The best price I got quoted. Great job!  Posted on 25-Mar-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Great job!

Changed my tyres with them after getting quote from various shops. They gave the best price. Factoring in the card rebate from doing online payment through their site, I probably saved a good $250.

Was a little concern about the possibility of rim damage during removal of my low profile runflats. Thankfully the guys took extra care by using plastic protector.

All in all, a great job done.

From: The silver bmw f10 with *&&^%$# hard to remove rft. Post Management Response
 
Madbomb3r
Neutral Newbie
1 reviews
13 points
15 forum posts Joined on 26-Nov-2012
Prompt Service  Posted on 02-Mar-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Pardon me for the late review. I communicated with Alex through sms for my tires and I told him that I need to rush for my company annual D&D. When I reached the shop, he immediately assisted in changing my tires. All done within 15 mins. Overall, good price and good service. Thanks Alex and his workers.

From the silver opel GTC owner. Post Management Response
 
m0veforward
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Dec-2015
Highly recommended!!!  Posted on 22-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The workshop was busy when I reached but as there were quite a lot of workers, my car was attended to very fast. Alex was friendly and gave advise freely despite running around and tending to customers who were still coming in while I was there. I was done in less than 30 mins.

Also I like the fact that you do not need to pay parking to go to this workshop as it is situated along a public road, not inside a building with car park gantry. If you have to wait, you do not need to incur increasing parking charges. Post Management Response
 
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Merchant Logo Kim Hoe And Co. (Since 1974) Pte Ltd
5 stars - based on 91 reviews

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