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   Consumer Reviews of Autoaid Pte Ltd
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OVERALL RATING
 
15 Reviewers
4.7 out of 5
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Technical Expertise
4.7/5 Customer Service
4.8/5
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Value for money
4.7/5 Outlet Experience
4.6/5
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15 Reviews

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Wil
Wil
Neutral Newbie
2 reviews
17 points
16 forum posts Joined on 06-Mar-2013
Engine overhaul  Posted on 11-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
These guys really know their stuffs. Was about to give up on my Latio due to engine oil disappearing,causing misfires and foul plugs/coils. Imaging the frustration of topping up Engine oil every weekend.

Used to patronize another workshop (open by ex-Tcm mechanic) in amk, however felt that the services were not as good as before and now the mech were more concerned about making $$. Prices were considered high as compared to other reputable workshop. I was quoted an original min 5k for engine overhaul by the workshop.

I was happy that I found Autoaid (opened by ex Tcm general manager I heard brought along with his mechanics) which charges me a more reasonable price than the previous workshop. Resolve the EO disappearing issues as well as identifying and rectifying my car unable to complete the "Idle air vol learn" Issues. These issues causes my engine stalled whenever the EO cap was removed while the engine is still running. Car was running more silent than before and boast my confidence to renew the COE.

Look for mechanic Ah Teck whom is the key person who resolves my latio issues.

Thank you very much. Post Management Response
 
shoryuke
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-Apr-2015
Really Honest Mechanic  Posted on 13-Apr-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Really honest mechanic, my sunny car was having vibrations when idling and I was told it was engine mounting problem by my servicing workshop mechanic and charged me $500 for replacing Engine mount. But i did not go for it, I decide to look for other workshops to compare the price. I went to Autoaid and they found it was my air throttle clogged issue and did some ramming on my air throttle. Now my car no more vibrations. Thumbs up for this workshop. Post Management Response
 
stacy614
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Jul-2014
Another Happy Customer  Posted on 23-Jul-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My latio was shaking while speed under 40km, so sent to autoaid to repair, Mr Teck took a few mins checking and told me to replace the shock absorber, engine mounting and rubber bump stopper, cost quite a lot of $$. but still cheaper than others I went to. After replacement, i can feel the difference immediately! like seriously! When i went to collect my car,Mr Teck took me for test drive to let me feel what are been fixed. this is so good.

Then i ask for how much to paint my front bumper(there r scratches everywhere), Mr Meng brought out some magic polish and did a touch up, FOC, I know its not perfect but save me $200+, really nice guy! thumbs up! definitely recommend! Post Management Response
 
leesh26
1st Gear
5 reviews
55 points
6 forum posts Joined on 10-Jan-2014
Spot-on advice and repair  Posted on 26-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I found my 9-yr old Latio Sport experiencing severe rattling and called to enquire if it could be the engine mounting. Was advised it could be the plug coil instead and after driving in, it turned out correct. An experienced and reliable team with great attitude. Post Management Response
 
elango_c
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Feb-2014
Super Fast Service  Posted on 21-Feb-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Tried my Hyundai for the I time. The service took less than an hour. Oil and oil filter change only. I asked about each and every other items they told me all are fine upon their inspection. Reasonable price for the service and also the price for other items that I inquired. Post Management Response
 
Ale030
Neutral Newbie
1 reviews
1 points
1 forum posts Joined on 12-May-2011
Very Fast Service  Posted on 29-Nov-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to service my car and service was done super fast... I am not sure whether they check completely but was told all fine except muffler got some wear and tear and small holes causing some noises. Went next day to change to a new one . The whole exchange was done after I came back from lunch nearby. Wow, that is really fast. Showed me the job done.
What can I say... too fast ... to be true but it is!
Will go back to change the engine mounting (found cracked) when saved enough. Post Management Response
 
Manz78
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Apr-2012
Honest Service Provided  Posted on 15-Aug-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Went to AutoAid to find out the sceeching sound that came from then engine whenever I turn on the aircon. Eric helped to check and very fast to identify that its the belt that is causing the sound. He then applied some greese and even advise that there's no need to change the belt unless the sound is persistant after a few days and said that don't have to change anything unless it's necessary. Really thankful for the help and honest feedback provided by them. Will go tomorrow for the change of my engine oil and normal servicing!!! Post Management Response
 
Domocar
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Oct-2010
Very skillful  Posted on 02-Oct-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I send my LATIO to autoaid to get my bumper and servicing . My bumper look like a brand new one. Uncle Meng is very skillful and professional . Will go back to autoaid again Post Management Response
 
Ricklim79
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Apr-2012
Excellent service from Meng and gang  Posted on 13-Apr-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I would like to recommend this place as one of the most top notched workshop I've my car repaired at. I've scouted many workshops charging me exorbitant prices and ridiculous work duration for repairing my Hyundai avante but these guys get around for almost half the price and half the waiting time. Highly recommended! Post Management Response
 
Keshu74
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Feb-2012
 Posted on 11-Feb-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thanks a lot for your efficient servicing of my Latio. Met Mr. @ his team. They are Very helpful and kind. I am happy to recommend Autoaid to others. Post Management Response
 
Phmaksg
2nd Gear
1 reviews
100 points
101 forum posts Joined on 18-Jun-2008
 Posted on 23-Aug-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Today, I sent my Sylphy to check on the knocking noise from the steering and the mechanic tested and confirmed the coupling is faulty that causes the noise. In half an hours time, the experienced mechanic got it fixed and was really fast. Ah Meng the supervisor, is well experienced and nice to chat with. After my NPMP expires I will switch over to Autoaid, btw my Sylphy is 5 years old. Post Management Response
 
DoubleHelix
1st Gear
8 reviews
80 points
80 forum posts Joined on 29-Mar-2010
Servicing My Nissan  Posted on 05-Jun-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
typical workshop that i've tried. this is the second time i went to outside workshop to service my latio. previously tried out whitesnail which is equally good in terms of service and knowledge of cars. just that Autoaid have en edge as all their mechanics are from tan chong. Mechanic really is good, initially wanted to change my brake pad but he showed me how much my brake pad is left and suggested not to change first. gives very friendly advices too. Thanks autoaid! Post Management Response
 
Joerg
Neutral Newbie
1 reviews
16 points
12 forum posts Joined on 23-Aug-2009
20k servicing  Posted on 08-Feb-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just did a 20k servcing with Autoaid, using Amsoil SS 0W30. Very happy with their service and sharing of knowledge. Eric's (Manager) went the extra mile to vacuum my car. Gret job, keep it up! Post Management Response
 
V6_Nissmo
Neutral Newbie
4 reviews
6 points
3 forum posts Joined on 31-Jan-2011
 Posted on 31-Jan-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Autoaid is a professional car servicing company who specialises in Nissan cars. I am very pleased with the professional work attitude and quality of service delivered. My V6 Cefiro is more responsive and emits a smoother engine grunt than the previous slightly coarse sound. Manager and service crew are pleasant, attends to your need, not over-sell, very professional to what are the parts due for replacement. I would strongly recommend to the rest if you would like to try a reliable, good quality car workshop other than authorised dealer. As for me, I am visiting them for the next round onwards. Great work, Autoaid! Post Management Response
 
Nismonur
Clutched
1 reviews
28 points
29 forum posts Joined on 18-Jul-2010
 Posted on 18-Aug-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to autoaid to have my vehicle's upperarm replaced, flush radiator coolant and change radiator as it's starting to rust. The mechanic is very professional at rectifying the problem with my vehicle's upperarm problem and they did a speedy and professional in flushing my radiator coolant and changing my radiator. Post Management Response
 
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Merchant Logo Autoaid Pte Ltd
5 stars - based on 15 reviews

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