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   Consumer Reviews of IV-Shine Car Spa
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OVERALL RATING
 
11 Reviewers
4.8 out of 5
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Technical Expertise
4.7/5 Customer Service
4.8/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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11 Reviews
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nizmo89
3rd Gear
2 reviews
333 points
122 forum posts Joined on 12-Sep-2014
Car wash  Posted on 03-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They are very thorough in their cleaning, firstly using chemical to clean the wheels before snow foaming the car. After washing it they use air blower to get rid of water then use towel to dry it proper. They also clean the interior and have packages depending on your car interior state. As they need to move the car from the washing Bay to the drying area to avoid getting the carpet wet they put paper mat. All for the slightly more than you pay at car wash at the petrol kiosk. Give them a try :)
 
queenofoeb
Clutched
1 reviews
7 points
40 forum posts Joined on 01-Mar-2016
Nano Paint Protect  Posted on 15-Apr-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Sent my new car for nano paint protect. Took about 5 hours. Car looks very shiny now. Looks like a job done well. Will monitor.
 
Shl
Shl
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Sep-2013
Awesomest car servicing  Posted on 23-Sep-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
James is just awesome. Got my mercedes b class in for interior cleaning ($150) and disinfecting (forgot how much) because my dog puked all over the seats and in between seats and basically everywhere that can't be reached. And dog hair everywhere... the car was just a disaster. Had to bring the car in on a Sunday (so that the car will be clean by the time my parents got back...) when no one is supposed to be working, but James was nice enough to pick up the call and drive down to the workshop to let me drop my car off! And Monday evening he even gave me a lift from Eunos MRT to the workshop to pick my car back up. Very thoughtful!!!!

That's not even the best part-- I have forgotten how a showroom bclass looked like, until the moment James re-introduced me to my now-clean car. My jaw totally dropped, no lie. My car looked 10 years younger!!! I wish James could do that magic to my face.

Seriously, this is the best gift ever. My parents were so pleased with me (of course I left out the part about the dog puke). Next time I don't need to think about what presents to get. I should just get vouchers from James' workshop. Should have taken BEFORE/AFTER photos..........maybe next time when my dog pukes again!

Thank you James!!!!
 
Lences
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Apr-2010
Thorough and Friendly service  Posted on 20-Jan-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Just gotten my 3 year old Hyundai Avante though the WD2 Disinfection Program with IV-Shine. Pity I couldn't get my Waxing and Polishing done as all the slots of the day was full. James was very responsive and managed to help squeeze in my car for the disinfection. Hong Kuan is very friendly and helpful. Thumbs up for the great service!
 
Gita328
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 17-Jun-2009
Grooming  Posted on 20-Jun-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I brought my 6 year old Wish for a thorough interior clean job. Excellent results for 78 bucks. Spend another $78 to restore my leather seats to almost new condition. Great customer service, spend a total of 4 hours watching the guys on the job. Good job James , treat your staff well they are a swell bunch.
 
Geboz
Clutched
1 reviews
8 points
207 forum posts Joined on 06-Feb-2005
 Posted on 02-Mar-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
James is a very nice guy and has provided added value services with no extract charges. Will definitely go back to him again to gloom my other car.
 
Pingyeek
Neutral Newbie
4 reviews
0 points
3 forum posts Joined on 15-Mar-2009
 Posted on 05-Jun-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Sent in my car for a WD2 package this morning and opted for a mint fragrance instead of lemon. I must say that James is very friendly and patient as well as very helpful. Went the extra mile to make a good impression with customers. I'll surely return for the next grooming and will recommend everyone to take up this WD2 package!
 
Venus
Neutral Newbie
1 reviews
0 points
4 forum posts Joined on 02-Jul-2004
 Posted on 06-Apr-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Brought my 2 yr old Odesssey for interior and exterior overhaul and the result was beyond my imagination. Fantastic result both in and out with immaculate service provided. Thanks to James for the great support!
 
Msimax
Neutral Newbie
1 reviews
0 points
125 forum posts Joined on 03-Sep-2007
 Posted on 26-Jan-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Brought down a 18yr old filthy dirty, cockroach infested & rotten smelling Corona to IV Shine this afternoon. Took up this $78 service. Excellent job they did: 1)Tons of cockroaches lying on e floor 2)Thick pile of dust on fabric seats removed. Seats look much better now 3)No more foul smell in the car. Their aircon lounge is considered cozy. With wifi, and it is good enough to carry on with work while waiting for your car. Refreshments be it chill or hot avail for self service. Coffeeshop is within the building just 20~30m away. Nice surprises when I wanted to go off. Was given a 1-nite cruise voucher plus complimentary parking. Think they worked on my car for almost 2.5hrs. Excellent deal! Think they're having a $9.90 car wash + tyre shine promo currently. Much more professional than washing at petrol kiosk paying $6 - $10 for the same job.
 
Yoyo
Neutral Newbie
1 reviews
1 points
38 forum posts Joined on 28-Jul-2005
 Posted on 31-Dec-2009
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Good Service and Fair Price. Air-conditioned Waiting Room.
 
review user
Eng Hui, reviewed on Facebook
Great customer service and fair rate  Posted on 28-Nov-2009
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good location.... great customer service and fair rate....... and of course nice and cosy customer lounge with LCD TV and internet access..... - Eng Hui
 
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Merchant Logo IV-Shine Car Spa
5 stars - based on 11 reviews

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