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   Consumer Reviews of Auto Acoustic Pte Ltd
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OVERALL RATING
 
17 Reviewers
4.6 out of 5
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Technical Expertise
4.8/5 Customer Service
4.5/5
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Value for money
4.5/5 Outlet Experience
4.5/5
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17 Reviews

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review user
Google Reviewers
Honest business, highly recommended!  Posted on 31-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
honest business . priorities to your enquiry rather than sales speech nonsense. - Jun Khor Post Management Response
 
Shymm
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-May-2020
Replacement of Aircon Cooling Coil  Posted on 14-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My aircon has been faulty for quite a number of months. Have been topping up gas almost once every month. Went to 2 workshops which confirmed there is a leak and need to change the cooling coil. Both workshops had earlier quoted more expensive price. Decided to check in my vehicle at one of the workshop with the cheaper price but was told the part is out of stock and had to wait. So I went to the other workshop with higher price but it was closed. Almost wanted to go home when I passed by First Centre so went in and saw that Auto Acoustic was open. The rest is history. Chuan attended to my queries and was honest to recommend a suitable brand according to the remaining COE of my car (2 years). It was cheaper than the previous 2 workshops' quotation. I also finally installed a dash cam as I felt comfortable with the service rendered. It didn't stop there. When I cam to collect the vehicle in the evening, Chuan said that the OEM cooling coil was out of stock but he got me brand D cooling coil which is better and higher in price but still maintained the originally agreed price. His colleague who helped to install the dash cam patiently guided me to set up the app on my phone. I am happy with their service and will definitely come back again. Strongly recommend this workshop to others too! Thank you Chuan and colleague. Post Management Response
 
review user
Google Reviewers
Address needs rather than your sales pitch nonsense  Posted on 21-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great service. Address needs rather than your sales pitch nonsense. Have a board range for audiophile needs. - nguan hin khu Post Management Response
 
review user
Google Reviewers
Good service, good prices, excellent service.  Posted on 18-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Good service, good prices, excellent service. Bring a breathing apparatus with you if staying at the shop for anything longer than 5 mins. - Chris Teo Post Management Response
 
Gallenchiapc
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-Jan-2019
Shop no more.Dont miss. This is the shop for your audio needs  Posted on 23-Jan-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
I was looking for a pioneer head unit AVH-Z1050 and Ah Chuan gave me the best price in the market.

I requested him to help me source for an auto folding driver mirror and he assisted me with it and quoted at a reasonable price.

I also needed him to assist me with doing up my headlamp restoration. He ordered a film and polish up one of my yellowish headlamp. The end result was really acceptable.

Ah Chuan is honest and direct. Just tell him your needs and wants and he will customised something for you.

This shop is able to handle most of the things you would need to do a makeover project for your not so new car...

Awesome provider. Post Management Response
 
Babyjaz76
Clutched
1 reviews
8 points
6 forum posts Joined on 20-Mar-2010
This is the last shop you need to visit  Posted on 31-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It started way back after I shifted house... I love to do stuff with my car... From lights to ICE to horn to anything you can think of...

I went around my place scouting for a place to help me install stuff which I bought online. I started with my horn and I remember the 1st time I met Ah Bing, who is the Senior of the shop. To start with, I did not buy anything from him, I needed his workmanship and one word!! QUALITY WORKMANSHIP!!

I went back again and again to do so many other things thereafter because they are very professional and also skilled in troubleshooting funny problems with the car... The solutions provided, sometimes cost $$ but was always advised to save $$ when the item is still good and change not needed.

I truly appreciate the hardworking team at Auto Acoustics for helping me mod the car to something that I always wanted. GREAT VALUE!! GREAT SERVICE AND UNBEATABLE EXPERIENCE!!!

Vistit them if you dun believe me!!

Kudos and Keep up the GREAT job Guys!!!

HIGHLY RECOMMEND!!! Post Management Response
 
Yelax
1st Gear
2 reviews
29 points
15 forum posts Joined on 07-Dec-2008
Reasonable Hertz speakers price  Posted on 21-Feb-2018
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Hertz speakers installed by them. Price is reasonable. Installers were courteous, careful, humble and not pushy. Got a free complimentary after the job was done.

Went back after a month with left speaker noise caused by interference on the crossover. Installer solved it by shifting affected crossover away from other wires/harness.

Recommended! Post Management Response
 
Acegem84
1st Gear
2 reviews
92 points
112 forum posts Joined on 15-Mar-2009
One of the best neighbourhood audio shop u can pop by  Posted on 28-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Been passing by the shop for a couple of few years but never got to know them until recently.

Long story short.

1st visit -
Having some output issue due to unknown fault. Went to the shop and was served by Ah Bing. From my experience i can see Ah Bing really did a full and thorough check and detected that my bit ten D was faulty.
He did as per my instruction to rectify the issue for me to tide through as i was waiting for my pair of component speakers from other sources.
His workmanship is good, neat and tidy despite of messy wire from previous installers.
Enquired about trade-in for exisiting bulky woofers due to a need of space for my baby pram, Ah Bing took the trouble to bring a new set of Audison APBX 10 DS from store (level 2 of workshop using a flight of portable ladder) to measure it against my boot as my existing amp can be utilized. Not a bit of blackface was shown by him as you may encountered from other workshops when i didn't buy it (Some workshop, u pay money they also give u damn blardy black face, especially the 1 i used to go to at toh guan! )

2nd visit -
Brought my new pair of component speakers to install. Ah Bing was not around but was done up by Ang Gong Xiao (sorry i forgot to ask his name as i treated him like a bro)
Similar work attitude to Ah Bing, he did a thorough swap of the old speakers to new component speakers. Honest - Able to highlight to me that 1 of my 4 channels is faulty and thus recommended that existing coaxial speakers can't be linked up to amp. Neat and tidy wiring, hassle free workmanship and good tuning to the best that the component speaker can express.

3rd visit -
Finally, i proceeded with the trade in (relatively good price) of my exisiting woofer for the audison apbx 10 ds.
Ang Gong Xiao installed the sub woofer for me and tuned to my liking. He even went to the extent to share/guide with me on audio settings. Marvelously, the 10" Audison apbx 10 ds performed as well as my hertz hx300d but in a smaller package!
Now i can put the baby pram into my boot AND have a subtle sized sub woofer in my myvi's car boot!

I appreciates their effort and regretted not patronizing them earlier!

4 Review Photo(s)

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Post Management Response
 
JJaassoonn
1st Gear
1 reviews
74 points
121 forum posts Joined on 20-Jul-2012
Audio Installation  Posted on 21-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Today went to the shop to listen some of their brand speaker. The sale person was very patient & Explaining with their demo to meet what i need.
Finally i had decide to in stall front & Rear speaker.I felt happy with their installation & Will go down install subwoofer for my next plan. Post Management Response
 
GAN59
1st Gear
3 reviews
17 points
14 forum posts Joined on 22-Sep-2014
Bad service and attitude  Posted on 24-Feb-2017
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience2/5
Do not go to this place after installing the audio system that he that the tuning for me and highly overpriced
Management Response by Auto Acoustic Pte Ltd
05-May-2017

Hi there,

Thank you for your review. At Auto Acoustic we take all feedback from our customers seriously.

May we check with you which audio system did you install at our shop? Kindly bring the invoice down to our shop so that we can do a verification.

We would like to understand the situation better from you personally and see what we can do to improve your experience at our shop.

Thank you and hope to hear from you soon.

Regards,
Auto Acoustic

 
Olufsen
Clutched
1 reviews
9 points
5 forum posts Joined on 14-Mar-2006
Audio Installation  Posted on 05-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended by friend. Went down and met Ah bing. On the spot can quote me the cost. Did a good job. So far so good. Will recomend to other friends too. Post Management Response
 
Jackychoy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Apr-2016
Good service  Posted on 23-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A big thanks to ah Bing, a mechanic who understands my in car camera problem and serve well with a positive attitude. Post Management Response
 
sandbug
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 10-May-2014
Autoacoustic customer service  Posted on 13-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a good experience at Autoacoustic last Saturday did some in car entertainment works. I wouldn't say it's the cheapest in town but definitely reasonable and very sincere customer service from Chuan. Definitely will recommend friends to visit. Post Management Response
 
Felixxx
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Oct-2013
Installed GreenCam Camera  Posted on 27-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
Wanted to install EPS Power charger but Mr Chuan advised me to go my 1st servicing (1000km) before installation.
Impressed, I asked about in-car cam and decided on his recommendation of GreenCam.
Price was reasonable and installation was well done. Neat and tidy.
Best part, Mr Chuan saw me fiddling with my loose license plate and offered to settle it for me. And he did a fine job at that too !
Thanks Chuan.
I'll be back for the EPS after my servicing. Post Management Response
 
Billytjiong
Clutched
2 reviews
7 points
7 forum posts Joined on 19-Dec-2011
Done up my component speakers and Concealing GPS cable  Posted on 15-Nov-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just a walk in customer that approach this shop randomly. At first there wasn't intention to purchase at all and after consulting with the boss, he recommended me a few brands that suited my budget. He has deep knowledge on audio and very good at it.
After few good advise I decided to go with Focal comp speaker and of course very reasonable price for the set. Installation done up in 40 minutes, very good work and done nicely.
Then subsequently he done up my gps cable as well, good workmanship over all.
Thx you and I just another happy customer. Post Management Response
 
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Merchant Logo Auto Acoustic Pte Ltd
5 stars - based on 17 reviews

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