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   Consumer Reviews of Whitesnail Services
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OVERALL RATING
 
9 Reviewers
4.7 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.5/5 Outlet Experience
4.6/5
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9 Reviews

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Epr0mlse
4th Gear
1 reviews
542 points
247 forum posts Joined on 20-Aug-2006
Friendly Staff & Boss  Posted on 10-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Happened to come across Whitesnail while I was randomly surfing SGCarMart and decided to approach them to do up Grounding for my ride. The boss is very friendly when I called him and that was already a plus point.

Went down over the weekend and got the grounding work done. It was a bit longer than expected but luckily I wasn't really rushing for time. Even though I wasn't there for checks, the mechanic still pointed to me that the front brake discs are thin and should be changed during next servicing. (Now I know where that scratching sound is coming from!)

Building is quite new so entry is still free.. Post Management Response
 
stanleyrs
Neutral Newbie
1 reviews
8 points
0 forum posts Joined on 31-Jul-2014
Hyundai Service after 70K miles  Posted on 01-Aug-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money2/5
  • Outlet Experience3/5
good service but expensive

Motul H-Tech 5W40 fully syn engine oil 148$
IZFR6K11 140$
Liqi Moly coolant change 180$
Hyundai SPIII ATF oil 100$

All together comes 620$. Post Management Response
 
Yihao
1st Gear
2 reviews
56 points
52 forum posts Joined on 27-Jul-2011
Excellent Service  Posted on 23-Jun-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Won a MPM servicing package from SGCarmart contest and was assign to have my swift service at Whitesnail Performance. I made a phone call to Jason to make a appointment, on the day of appointment I complain about the vibrations when I turn on my Aircon. They manage to diagnose the problem which is a bad engine mounting as well as a crack clutch plate, they were not pushy at all did not get me to replace the items as my car is left with only 1 year. Instead of just using the prescribed engine oil I won from the contest Roland from Rev Solution suggested that I use the 5W40 Engine oil instead of the C3 engine oil. Thank you for the excellent service. Post Management Response
 
MG_Myvi
5th Gear
11 reviews
2,104 points
1213 forum posts Joined on 09-Dec-2010
Keep up the good work!  Posted on 16-Apr-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kudos to Jason and company for all the help and great service. So wish I could have know Whitesnail earlier, but it's never too late.

Great work on my 6 pt grounding as well as a thorough scanning and voltage check. Thanks for coming to my rescue when I most needed a help.

Keep up the good work!

Roger Post Management Response
 
Glveas
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 08-Aug-2013
thks Jason  Posted on 02-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Jason has been a great help. need diagnostics for my car some parts and they did more than expected. will be back for servicing next time again~ nice Post Management Response
 
SGCMWhiteKnight
2nd Gear
5 reviews
218 points
133 forum posts Joined on 30-May-2009
Cool it down  Posted on 02-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
I've known Jason for 4 years till now, and he still has the same dedication to his job. Does excellent work with heat insulation for CAI and also aircon pipes. Since the engine bay of a turbo car heats up tremendously, cooling down the intake means you do not lose power and waste petrol. Even my aircon feels colder now. Post Management Response
 
Cjtune
Clutched
7 reviews
25 points
7 forum posts Joined on 06-Nov-2011
Good experience, seems capable.  Posted on 17-Dec-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Went there to diagnose a horn issue and 1 time for a typical servicing.
Main mechanic (Jason) is a amicable, meticulous and mindful of customer's expenses. Very interactive and in a way honest as he will show and explain in detail any issues that he catches from your car. You will need to plan your appointment days in advance and reconfirm again on the day of the appointment though, as his schedule's pretty packed and he may not respond immediately to messages or calls. His 'shop opens only after noon. Post Management Response
 
Dilemma
5th Gear
5 reviews
1,109 points
319 forum posts Joined on 02-Apr-2007
 Posted on 11-Aug-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
. Went down just to check sparks plugs due to suspected misfiring and the worker even helped me to use scangauge to scan for any error logged. Will definitely go back there for my next servicing! My car is working fine now. Post Management Response
 
Fuelsaver
Turbocharged
14 reviews
8,692 points
5217 forum posts Joined on 15-Oct-2009
 Posted on 23-Apr-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recently installed 7-point grounding by Jason. From the way he removed some car parts in engine bay to make way for installation, I notice he was very experienced. Also placed loose parts like fasteners in container on his work station so he doesn't misplace them. Very detailed & professional installation, after which he asked me to verify the installation. Best part was he suggested NETS payment due to no loose change, offered me a drink while waiting & gave complimentary carpark ticket despite a sub $90 svc. A humble guy who knows in detail his job & willing to go to such details to get job done. Such svc level is almost non-existent in today's make-quick-buck attitudes of many biz operators. Nice meeting u, Jason. Post Management Response
 
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Merchant Logo Whitesnail Services
5 stars - based on 9 reviews

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