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   Consumer Reviews of Auto Kinetics LLP
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4.8
 
46 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.8
coolbluepica1
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Mar-2026
Over charging.  Posted on 25-Mar-2026
I had them to replace the tension spring & gas strut for the trunk and was told that the parts costs $255 which is fine but labour costs $200. Missed out this job until I verified on collection. It was just mere 10 mins by pulling out the carpet lining replace the spring. $200 costs more than wheel alignment which take more time and equipment. And was told that labour was very intensive and best not to go to them. Insincere business ethics and no remorse of overcharging. I'm going to lodge with CASE and Consumer Protection Act.
 
atka166
Neutral Newbie
1 reviews
2 points
8 forum posts Joined on 13-May-2014
Friendly service, satisfied customer  Posted on 09-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Bought a full set of Goodyear F1 AS3 tyres from them and also enquired about wheel alignment. They agreed to bundle the wheel alignment at a lower price (about 1/2 of market rate based on my own research).

The whole thing took about 1.5 hours, though, because they were already working on a number of cars when I arrived during lunch time. Good thing I did not need to rush back to my office so I took a slow lunch nearby and came back to collect the car. They took it out for a test drive before handing over to me.

On the whole I am very satisfied with their work, and the price for my new tyres was quite reasonable compared to some of the more popular tyre shops! The AS3 tyres were also great! Quieter than my previous AS2, felt very grippy both in dry and wet conditions.

Would come back again!
 
Tankie
Neutral Newbie
1 reviews
1 points
26 forum posts Joined on 15-Mar-2009
Excellent and Friendly  Posted on 05-Dec-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Ordered 19" BBS CH-R rims and Michelin PSS tyres from Autokinetics, and traded in my stock 18" Wheels. The mechanics were skillful and knowledgeable. The bosses Jake, Brian and Wee were friendly, and shared valuable and interesting information regarding our rides. Had a wonderful time watching the guys working on my car, and the end result was fantastic. Will definitely be back in the future!
 
Accordvtec
1st Gear
6 reviews
32 points
2726 forum posts Joined on 19-Jun-2002
AutoKinetics  Posted on 11-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought a set of used rims from AUTOKINETICS.
Was totally new with them but have heard many positive feedbacks about them.
Did a fitment test on Friday and confirmed that the rims fitted my brake kit.
Liaised with Jake via whatsapp prior to going down.
He was very friendly and true enough in person he was friendly too.
He gave advice as to what type of tyres I should go for.
To me as a consumer, I am particular about service and most importantly, after sales service.
I hope I won't be disappointed.
 
Evan
Neutral Newbie
14 reviews
0 points
0 forum posts Joined on 22-Sep-2010
Autokinetic-ize my A6  Posted on 24-Jul-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my A6 stock rims replaced with real cool ones base on Jakes recommendation. Typically of Audi not to come with spare wheel except for the tyre repair kit so i casually asked Jake to keep the stock rims for me just in case.

Months have passed and today i went to look for jake about the availability for a used tyre as my spare. To my surprise he kept my rims till today. He kept his word and this is important in doing business. Very respectable indeed.

Btw he has 3 more Audi rims so for those need a spare you know where to go for a great deal. What you waiting for ;-)
 
BigBelly
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 24-May-2015
First Class workshop  Posted on 23-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
These guys know their stuff and go the extra mile to make sure the job is done right. They are happy to answer questions and take time to explain the technical stuff. They treat you and your car with care and respect.

They sacrifice a major part of their office space to make a comfortable aircon customer area with sofas and water cooler.

Most importantly, they solved a problem with my wheel alignment I had long suspected when everyone else, including the dealer workshop, had been telling me is "Normal" With quattro. Now U-turns are no problems, tyres are quiet, power is up, and fuel consumption is improved.

Highly recommended.
 
Bigmouse1987
1st Gear
1 reviews
68 points
90 forum posts Joined on 10-Jan-2009
Five big stars all the way  Posted on 19-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly, hands-on bosses with hardworking employees. Went in for regular servicing and wheel alignment, which were completed professionally. Reasonably clean workshop. No complaints. Avoid the crowd on Mondays though.
 
Eugn86
3rd Gear
5 reviews
413 points
394 forum posts Joined on 06-Mar-2009
Autokinetics - This Is Where I Go To Now  Posted on 05-Apr-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have done my wheel alignment there a few times. What dedication they provide in this service! They staff at Autokinetics make sure I am satisfied with the alignment, offering 1 month warranty. And Jake took the time to explain how AWD works and how there are different types of AWD. Service is prompt too. I hope they will be able to maintain this level of service once they start to get busier.
 
MG_Myvi
1st Gear
11 reviews
76 points
1213 forum posts Joined on 09-Dec-2010
Very good  Posted on 18-Feb-2015
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Done my ride's alignment last Friday. Very impressed with the good service and workmanship by Jake and his team. Will definitely go back to them for their services. Keep it up guys! Have a prosperous new year!
 
Blueegg
Clutched
1 reviews
8 points
220 forum posts Joined on 01-Feb-2009
Good experience. Nice chaps  Posted on 16-Dec-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience4.0
Went to them to fit a set of spacers left behind by a fellow forumer. They were casual and helpful in getting one of them tested for correct fitment and then upon my confirmation, they installed all 4 spacers.

Thorough and professional job. It really speaks volumes about a serious business that takes care of the smallest details for even a simple job such as this.

Big thumbs up and do keep it up!
 
FourZero
Hypersonic
1 reviews
113,970 points
3224 forum posts Joined on 08-Apr-2014
Overall Service  Posted on 19-Aug-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Super friendly service and lots of great advice given before u decide on wat to hv for your car.
Feels good every time I am there :)
 
Voltage
Neutral Newbie
8 reviews
0 points
12 forum posts Joined on 30-May-2009
Good service  Posted on 03-Aug-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went down twice before to have tyres replaced. Good service from worker and boss. Friendly Staff. Handles your rims with care. Fast and prompt service. Outlet is clean and tidy.
 
Badieboy
1st Gear
6 reviews
58 points
46 forum posts Joined on 15-Mar-2009
Nice experience  Posted on 05-Jul-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Friendly boss Jake. Explained to me nicely why he has chosen certain values when doing my alignment. Overall a good experience and will go back again for alignment.
 
Piefreak
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Aug-2013
Fuss-free service  Posted on 08-Mar-2014
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Patched a leaky tyre here. Efficient and pretty good value.
 
Akine
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Dec-2013
An experience I never had. Ever... In a great way  Posted on 17-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have worked in the retail industry for years. We always without fail ask our staff to push sales. When I went to autokinetics. It was a totally different story. Instead of telling me to purchase things they focused on what I need. Focused on my requirements. Not a single bit of hard sell or Bs. There is a purity in how they do things and their technical knowledge is something I have never seen in any other tyre or alignment shop. Definitely the place to go.
 
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Merchant Logo Auto Kinetics LLP
5 stars - based on 46 reviews

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