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   Consumer Reviews of Tian Yi Motor Service
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OVERALL RATING
 
1 Reviewer
1 out of 5
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Technical Expertise
1/5 Customer Service
1/5
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Value for money
1/5 Outlet Experience
1/5
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1 Reviews

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Jeanie28
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 31-Jul-2018
Fearful experience from their mechanic Ah Di  Posted on 31-Jul-2018
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Terrible service from their mechanic Ah Di. I'm threaten by him. I went there first time to get my car fix and he said he need to find the used part and ask me to be back next week. So after a week, I went back and he said he couldn't find it as it is difficult. Therefore, we called it off since he couldn't find it. After much searching, I manage to find another workshop that has the part ready and got my car fix. 3 weeks later, Ah Di suddenly called me saying he found the used part and when am I coming down to fix. I was so surprised and told him that we already called it off 3 weeks ago since he couldn't find it. Moreover, its been a month since and I definitely have already got my car fix. How can I be possibly be waiting for a month? He started raising he's voice and got angry at me even though I kept explaining to him over the phone. He threaten that I must pay him for his effort and for fear that he will keep calling, I decided to went down again and paid him to ensure there is no more issue from this scary mechanic. A very disappointed and a fearful experience. Totally do not recommend. Post Management Response
 
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Merchant Logo Tian Yi Motor Service
1 stars - based on 1 reviews

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