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   Consumer Reviews of Li Hong Auto Services Pte Ltd
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OVERALL RATING
 
6 Reviewers
4.1 out of 5
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Technical Expertise
4.2/5 Customer Service
4.2/5
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Value for money
4/5 Outlet Experience
4.2/5
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6 Reviews

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rulez
Neutral Newbie
1 reviews
4 points
1 forum posts Joined on 09-Dec-2015
Tire change for my 2011 elantra  Posted on 06-Nov-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Was there last week to change my stock rim with tire together.

There are many design on display which i cannot decide my selection.

The boss, ah ho was very paitent and immeditely ask his staff to bring the rim which i am interested on and place to by my car for a preview.

Unfortunately, the one i am keen does not come with 17in. Hence, gor to settle on my second choice.

He then recommend me with a tire set up of 225/45/17.

After using for 2day, i realise that i does not like the offset, and the rim was protruding out which i dont really like it. I return to him and request to change to the 215/45/17 profile tire.

Without 2nd question, he agree to replace it for me.

Really appreciate his kindness and very honest boss. Post Management Response
 
Ki113r
1st Gear
2 reviews
24 points
38 forum posts Joined on 07-Nov-2012
Good service  Posted on 30-Nov-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Was recommended by my cousin to this workshop.

Experience at this workshop had been pleasant & Most importantly the pricing is very reasonable.

Would definitely recommend this workshop to my friends & Colleagues!

1 Review Photo(s)

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MaxLim7028
Clutched
4 reviews
15 points
20 forum posts Joined on 13-Aug-2012
Tire Repair, Friendly Service  Posted on 10-Jan-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Dropped by there for a urgent tire repair and their staff is patient and attentive. Did not knew about this workshop and got recommended by other workshops. Will patron there again should need their services again. Keep it up ! Post Management Response
 
Mach23
3rd Gear
14 reviews
341 points
264 forum posts Joined on 15-Mar-2009
Overall pleasant but room for improvement  Posted on 28-Jun-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service3/5
  • Value for money4/5
  • Outlet Experience4/5
Boss patiently listened to my preference, budget and driving habits. After a few calls to suppliers, he finally recommended either silverstone v7 or dunlop sports maxx RT, both performance tires.

Being a repeated customers, I trusted his recommendation and did not regret. While changing the tires, his experienced mechanic detected a pair of broken bushings to the car'a lower arm and suspected brake calipers malfunction. After a short test drive, the mech accurately identified the issues and recommended solutions.

However the communication on parts availability and appointment schedule can be further improved. After 2 futile trips, I picked up the parts myself from Waterloo stockist and head back to have it installed. Post Management Response
 
Mervynwm
3rd Gear
9 reviews
280 points
65 forum posts Joined on 15-Mar-2009
Friendly, Honest and Reasonable service  Posted on 02-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went there from a recommendation by a friend.

Their service is good, only outlet small and need to queue for diagnosis.

The people there are technically inclined, not ripping you off by asking to repair n do many.

Keep it up !

:) Post Management Response
 
Yjq82
1st Gear
5 reviews
57 points
43 forum posts Joined on 29-Aug-2012
Good service  Posted on 09-Dec-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Was recommended to this workshop through a friend.

Good experience so far, pricing wise is also reasonable. Boss Yip is also very accommodating and offers very good advice. Post Management Response
 
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Merchant Logo Li Hong Auto Services Pte Ltd
4.5 stars - based on 6 reviews

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