of
reset


spacer
spacer
   Consumer Reviews of Holland Auto Wheels
spacer
spacer
OVERALL RATING
 
11 Reviewers
4.5 out of 5
spacer
Technical Expertise
4.6/5 Customer Service
4.5/5
spacer
Value for money
4.2/5 Outlet Experience
4.7/5
spacer
spacer
spacer
Receive 2 MCF points when you submit a review
Submit a review

11 Reviews

  •   Sort By
  • spacer
  •  results/page
SiNnEdLiFE
Neutral Newbie
1 reviews
8 points
0 forum posts Joined on 28-Mar-2016
Reliable and Trusthworthy Auto Workshop  Posted on 22-May-2016
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
What i like about Holland Auto Wheels:

1. They will first understand my needs and budget.

2. Assess my car professionally and provide quote to me and get my greenlight before performing any actions to my car.

3. Provide options of servicing package for me to select according to my needs.

4. Provide a clear understanding on the issue and cause of the problem for me to comprehend on the problem that occurs to my car.

5. Save my money for me by suggesting a more professional solution to solve the root cause of my car problem rather than only resolving surface issue.

6. Workshop employees are well trained, friendly, helpful and very systematic. Even the boss himself is a very skillful and deep automotive engineering knowledge who is able to solve complicated problem of my car.

7. Workshop looks normal but actually have advance equipments to provide variety of efficient and effective services.

8. Dont have a 'Want to cheat my money ’ Attitude and they value customer return rather than one off business.

9. Good customer service as beverage, entertainment and free Wifi are available while i waiting for my car servicing to be done.

10. Consistent Standards and Reliable Services.

This management is very trustworthy with high sense of integrity. With their high level of ethical culture and service quality ensureness which make this workshop a very reliable one. Have been supporting this workshop for yeara, till now i have never thought of changing to another workshop as i have full confidence on them for handling my car. Post Management Response
 
Kiario
6th Gear
7 reviews
2,883 points
1428 forum posts Joined on 27-Mar-2003
Not a bad workshop  Posted on 18-Jan-2016
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Was at HAW today due to winning the servicing voucher at MCF. I wasn't expecting too much and thought it will be just a simple oil change and off I go. But I was pleasantly surprised by the servicing rendered by the crew. They check every detail carefully, mechanics were skilful enough and they were polite and kept the car clean.

Kelvin was very meticulous and friendly and for any extra changes he recommend, he will show me the old part first. True enough, the only recommendation was the air filter and cabin filter which wasn't change for quite some time and I was already expecting it.

Thumbs up for them. Post Management Response
 
K-Koup-SG
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-May-2015
Workshop who believes in investment of computer diagnostic tools  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was recommended to Holland Auto Wheels couple of years ago when I was in the Kia Forum as most of the members there patronize them frequently.
They managed to save me a substantial amount of money when other workshops could not solve the problem. Remember vaguely is the steering bush problem and the problems with my rear brakes. AD told me to replace the entire steering motor where else the manager, Jonathan told me to replace the bush.
Fast forward a few years later, I am now driving a 3 series. Last job was an air con coil replacement which had to strip the entire dashboard. Not many workshops could do it and I was very satisfied with the job done. Post Management Response
 
BBeryy
Neutral Newbie
1 reviews
16 points
14 forum posts Joined on 04-Jul-2009
Great Experience for overhaul of E200 Kompressor  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I drive a E200 and it suddenly overheated due to poor maintenance. My previous workshop I went to just do only the oil change and did not did a thorough check every time I went for servicing.
I was caught in a dilemma one day my car overheated in the middle of the road. I towed my car to my regular workshop, they could not do it. I then had no choice but to tow it to Cycle and Carriage, they quoted me a whooping $15K to do the overhaul. Just then, a friend who owns a 5 series told me he just did an overhaul a year ago. I asked him for his recommendation and he recommended Holland Auto Wheels. I called the boss up. He was very helpful and he arranged for my tow truck to tow my vehicle from Cycle & Carriage in Pandan to his workshop. After a full diagnostic, he quoted me the overhaul which is less HALF of what C&C quoted me. What made me trust my car to him was he has the necessary hardware and on board computers which many workshop do not have. When I collected my vehicle, it was just like brand new. Now after a couple of months later, I am still very satisfied on the job done and have vowed not to go back to my cheaper workshop which I patronized.
Those workshops are fine if you drive a simple jap, Korean or china car, however if you drive a German marque, you really need someone who knows the car well and speak their language. These cars need special tools and on board computers to tell you certain faults as explained by the mechanic. Post Management Response
 
ongforte
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-May-2015
HAW, one of the best  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Have been a few workshops, so far this one is one of the most friendly service staff and boss, with great knowledge of the car and repairs and recommendations.

Good job, will continue to come service.

Great... Post Management Response
 
Jeretto
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 14-Apr-2011
A workshop that comes to your mind on weekend, even more so on weekday  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Been going for aircon, tyre service since the old boss was in charge. However since the young boss take over, been doing full servicing since 4 years ago.

The boss is knowledgeable, willing to share but never pushy on sales.

The workers never assume and always consult when in doubt.

A workshop that strongly recommended for anyone who wants a personal touch and always in the know. Not the cheapest around but definitely worth the money spent. Post Management Response
 
Vreffect
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Mar-2009
Good workshop to go for, even on a weekend  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience5/5
Their mechanics are very experienced, knowledgable and friendly.
Always willingly share and explain on various car issues.

Comfortable office space with drinks while my ride is been serviced by them.

They always recommend but never pushy unlike other workshops. Post Management Response
 
Xominon
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 26-Jul-2009
Good servicing experience  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Been to HAW for servicing several times since i "Gave up" Servicing from C&C for my forte and there're no regrets. My last servicing was 2 days ago, for 140K servicing.

Each time, I observed that their servicing checks was done meticulously and was attended to by mechs who can diagnose & Solve my car problems; Unlike C&C (those who service at C&C will know, everything they will say "It's normal").

If they find any faulty components, they will recommend you to change, but there's no 'hard sell' at all. If they can repair w/o replacement, they won't insist you replace, in fact, for some problems I've got that i want to replace some parts, the mech actually told me there's no need. This is what I like most about HAW.

Their office cum waiting area is good too. Have free wifi and hp charging station and hot drinks FOC. If u r hungry, there's a coffeeshop directly beside HAW.

Overall a great experience everytime. :D Post Management Response
 
Jimmy1978
1st Gear
1 reviews
56 points
10 forum posts Joined on 15-Mar-2009
HAW, one of the best  Posted on 07-May-2015
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money3/5
  • Outlet Experience4/5
HAW one of the best likeable workshop with friendly staff and boss, not push and willing to share all experiences.

All my servicing is done at the location of workshop.

Great job great people Post Management Response
 
Kelccm
Neutral Newbie
2 reviews
12 points
9 forum posts Joined on 01-Feb-2009
Good Customer Oriented Workshop  Posted on 28-Apr-2015
spacer
Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Had been a customer for about 3 years. A friendly bunch whom are open and willing to share infomation and give advise on car maintenance. Nice cosy corner to rest while I wait for my car to be ready, and the best is they open on Sundays as well. Pretty well equipped for all types of car servicing. I think the only grouse I have is that they should probably expand to a bigger workshop space to cater to more customers they are getting. Post Management Response
 
Choco1980
2nd Gear
1 reviews
108 points
113 forum posts Joined on 22-Jul-2013
Review on Holland Auto Wheels  Posted on 28-Apr-2015
spacer
Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience5/5
Been with Holland Auto Wheels for many years now.
Since my first ride till now, i have been with them on servicings, part replacements, Alignments, tyres etc..

They carry various engine oils and i get spoilt for choices :p

Friendly, helpful and knowledgable boss.
Technician knowledge is good and they are willing to share with me the basic know hows. No hard sell. Will always inform and recommend with the owner making the final decision.

Comfortable office area to chill with drinks and kopi while i wait for my ride to be ready.

Highly recommended! Post Management Response
 
  •   Sort By
  • spacer
  •  results/page
Receive 2 MCF points when you submit a review
Submit a review
Merchant Logo Holland Auto Wheels
4.5 stars - based on 11 reviews

Recommended for you

1-6 of 15