We do not make the number plates ourselves. We gave you the direct address for our number plate supplier but you did not want to go as you said you didn’t know the place well. As such we provided the service to order the carplate in for you. We have also told you over the phone that it will take a few hours.

Upon our request to expedite the carplate making process (as we did not want to keep you waiting), the supplier came with newly made carplate in approx 2-3 hours (normally it would have taken 5-6 hours).

What we do not understand is how noise could have affected your ability to inspect and do a quality check on the carplate. From what we recalled, carplate was in good condition.

Nevertheless, do come back to us so that we can sort this out for you FOC. We would have done so even without this negative review.

Thanks and we wish you a happy new year.