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   Consumer Reviews of AKA Car Rental
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OVERALL RATING
 
33 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.9/5
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33 Reviews

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shapingself1188
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Apr-2019
Honest staff  Posted on 15-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a ford focus from aka. Aka staffs are very nice and friendly. I like that they are very honest when it comes to car scratches and dented parts. The guys will go through the car and write on the contract for damages, i missed out afew scratches because it was very mild but they didn't give it a miss and told me about that. I have ever encounter other rental companies that didn't go through the car and i was being charged a bomb. I will be returning to aka car rental when i need a car! Overall good experience and clean car. Post Management Response
 
TanJianLong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Apr-2019
Excellent service!  Posted on 13-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Staff were extremely efficient and friendly. I was really happy with the car, the customer service, rates, and their flexibility. I highly recommend it. Post Management Response
 
Minmin8442
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 10-Apr-2019
5 star car rental  Posted on 10-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Smooth and nice car. Well maintain and good service Post Management Response
 
Arielsakura
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Apr-2019
Car Rental with clean car and good service  Posted on 09-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Reservation is hassle free, clean car, nice and friendly staffs. The only car rental I will always visit. Post Management Response
 
Bennygerald
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 04-Apr-2019
Always provide clean cars and good service  Posted on 08-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kudos to the team at Aka car rental. Good service and hassle free. Reached aka office and and they verbally go through the contract and t&C after which they will bring me to my rental vehicle and go through the car with me. I scratched the car when parking but the damaged charges was very transparent and reasonable. Very honest and friendly staff there. My 3rd time renting from aka and definitely going back! Post Management Response
 
NgaminzzHm
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Apr-2019
Ngaminzz  Posted on 04-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent service...Friendly staffs. Cars are always clean and in mint conditon. Thanks for everything. Will introduce more friends to AKA.. Kudos..Well done guys.. Post Management Response
 
SabrinaSong
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 04-Apr-2019
BEST car rental company ever  Posted on 04-Apr-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Extremely efficient collection and return process. Cars are kept clean and maintained in very good condition. Staffs are always friendly and very honest, totally eased my fear in renting as I've heard so many horror stories. Definitely recommend AKA rental to everyone looking to rent a car! Post Management Response
 
MuhammadIsmail
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2019
Best car rental company  Posted on 29-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Aka car rental has the best service. The staff there are the best among other car rental companies i've ever rented from. They are very honest and sincere when helping their customers. They will try their best to adapt to whatever my needs are. The cars they provide are kept clean and it is also maintained. When i rented from them, be it a short or long period, their cars have never given me any problem. I would recommend anyone that wants to rent a car, be it pplate drivers or experienced driver to rent from them. Post Management Response
 
justintann
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2019
Excellent car rental  Posted on 29-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have rented from them more than 5 times and their service each time is excellent. They make sure that the car is in great and clean condition before handing the car over.

I would like to commend Ryan for his quick replies and always being very friendly and patient towards me whenever I ask him about his cars.

I have also recommended this car rental to many of my friends and all my friends have given the same positive feedback. Definitely a car rental that all should rent from! Post Management Response
 
PatriciaJJ
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2019
Highly Recommended!  Posted on 29-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fantastic experience! They were able to handle all my queries promptly and patiently explained the entire rental process. Without any hassle i rented a sedan car with them, vehicle cleanliness is tip-top and there were neither any hiccups nor breakdown which makes me a happy and satisfied customer. AKA Car Rental will definitely be my regular car rental firm from now on. Keep up the good work guys! Post Management Response
 
Ananthaa
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2019
AkA car rental  Posted on 29-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Service was good..Car was in gd condition.Customer service was excellent.I have been taking vehicles from AKA since 2017.
Smooth service. Cars can be booked easily..Everything is very convenient. Post Management Response
 
YvonneTay_157079
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Mar-2019
Fabulous Service! RECOMMENDED!  Posted on 29-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The staff attend to me patiently and even explain to me clearly. I've tried different type of car and all are all well mantain. Highly recommended! I would definitely recommend to my friends and family 😁 Post Management Response
 
RyanSng
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Mar-2019
Excellent car rental experience!  Posted on 22-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Been renting car from them for about 2 years, they have never fail to deliver tip top service.

First of all, all of their staffs are extremely friendly and helpful. Especially Ryan from Commonwealth branch. He provide me with the best service ever by going through every function of the car and most importantly keeping the car really clean. Also, whenever there's any inquiry, he will respond as soon as he could.

Secondly, their car are really well maintained and looks really awesome. They change the look of their cars from time to time to give it a fresh look too!

Therefore, this car rental is really worth a try. Post Management Response
 
dennislim87
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Jul-2018
Good Service n Clean Car  Posted on 30-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My wife rented a honda jazz from aka car rental and we are very happy with the car and service. Clean car and saw cockroach repellent in the car to prevent pest. Good maintenance for car cleanliness. Kenny go through the car with my wife and teaches her how to start and getting used to the car. I like the service from aka car rental. Value for money for the service provided to my wife. Thk AKA Car Rental. Post Management Response
 
abdulkamal
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-Jul-2018
Best Car Rental!!!  Posted on 17-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Get to know aka car rental from my friends who always rent from them. Tip top service from aka car rental. I like how they clean and vacuum all the cars before they hand over to me and my friends. Tried other place when they are fully booked gonna say i will still go back to aka car rental because other rental company don't give me clean and comfy car like aka do. Not the cheapest you can ever find but service and comfortably is what you pay for !!!! Best !!!! (pict sent by fyn from aka car rental before i rent)

1 Review Photo(s)

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Merchant Logo AKA Car Rental
5 stars - based on 33 reviews

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