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   Consumer Reviews of Lay Auto Leasing Pte Ltd
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OVERALL RATING
 
7 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
4.4/5
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Value for money
5/5 Outlet Experience
5/5
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7 Reviews

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review user
Mobile Reviewer
Helpful staff  Posted on 14-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Staff very friendly and helpful . collect and return car very efficient - Tan wai chee, Rented Toyota Altis SJL4--D Post Management Response
 
review user
Google Reviewer
So Far So good  Posted on 13-Aug-2020
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Overall Rating: 
  • Customer Service5/5
Been renting cars from Lay Auto for over a year now..so far so good 👌 - Khalilur Rahman Post Management Response
 
review user
Google Reviewer
All the nicest car in here  Posted on 10-Oct-2019
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Overall Rating: 
  • Customer Service5/5
All the nicest car in here - Koh Kai Yung Post Management Response
 
review user
Google Reviewer
Good experience  Posted on 10-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
good experience! - ree tan Post Management Response
 
review user
Google Reviewer
Honest dealer with smooth transaction  Posted on 05-Oct-2018
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Overall Rating: 
  • Customer Service5/5
Honest dealer with smooth transaction. Although this is my first car with them, it is a very pleasant transaction. Thanks a lot Joel and team. - Benedict Boo Post Management Response
 
review user
Google Reviewer
Recommended  Posted on 01-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service1/5
  • Value for money5/5
They are blood sucking company who will take all your money. i.e i was driving the car at 80km/h and my rear tyre imploded. This caused the back bumper to be damaged. I paid the guys to change the tyre to the spare ones. That is fine, all is good, i drove off and continued my business. Now this company then tells me that i would have to pay for the vehicle damage at the rear due to negligence. I checked with their agent and the fella said that customers are the one that change the tyre and not us. I do not see how it is in my due negligence that the bumper car imploded. - James Morillo Post Management Response
 
sophialoon
Neutral Newbie
6 reviews
0 points
0 forum posts Joined on 04-Jul-2018
Good Leasing company in the West  Posted on 14-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have leased a car from them about 1 years plus ago. The person attending to me was friendly and patient clarifying all my doubts. Servicing and maintenance of the leased car were done on a regular basis without causing any hassle to me. Great Leasing company. Post Management Response
 
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Merchant Logo Lay Auto Leasing Pte Ltd
4.5 stars - based on 7 reviews

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