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   Consumer Reviews of Lay Auto Leasing Pte Ltd
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OVERALL RATING
 
28 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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28 Reviews

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Mobile Reviewer
Recommended rental company  Posted on 02-May-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly and responsive customer service. Well kept vehicles. Recommended. - Frank Pal, Rented Toyota Corolla Altis SJL4--D
 
review user
Mobile Reviewer
Nice n friendly staff  Posted on 01-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice n friendly staff . very helpful staff - Hwee, Owner of Toyota Corolla Altis SKN48--C
 
review user
Mobile Reviewer
Nice n friendly staff  Posted on 01-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice n friendly staff . very helpful staff - Hwee, Owner of SKN48--C
 
review user
Mobile Reviewer
Good customer service  Posted on 30-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good customer service, Ms Fiona from lay Auto leasing pte ltd - Tee Boon Teng, Owner of Honda Vezel SMU43--S
 
review user
Mobile Reviewer
Very good and friendly staff  Posted on 30-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Backend service is very good and friendly staff - Ho Meng Yew, Rented Toyota Wish SLH24--U
 
review user
Mobile Reviewer
Clear in her explanation.  Posted on 25-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Fiona is very clear in her explanation. Can find Joel for good prices. - Hock, Owner Toyota Sieta SMY70--U
 
review user
Mobile Reviewer
Friendly & helpful  Posted on 23-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Friendly & helpful customer service experience. - Zak M, Rented Honda Vezel SLK74--G
 
review user
Mobile Reviewer
good and professional service  Posted on 22-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Overall good and professional. - Ken, Rented Honda Shuttle SLX71--H
 
review user
Mobile Reviewer
Good service  Posted on 14-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service since day 1 of my hired car days. - Daud Omar, Rented SMM19--P Honda Shuttle Hybrid
 
review user
Mobile Reviewer
Good service  Posted on 23-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service and helpful staff - Phua Hong Hwee, Rented Toyota Corolla Altis SKN48--C
 
review user
Mobile Reviewer
Knowledgeable staffs  Posted on 09-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very knowledgeable and clear communication - John Foo, Rented Honda Shuttle SLX67--T
 
review user
Mobile Reviewer
Good service and clear communication were given  Posted on 27-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
recommended by a friend when i needed to rent a car for running some errands. good service and clear communication were given. their staff also helpful in explaining the whole process. thank you! - Shiying, Rented Honda Fit SJR51--Z
 
review user
Mobile Reviewer
Very helpful  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very helpful when come to renting and come to accident. - Faddi, Rented Honda Vezel SLM98--T
 
review user
Mobile Reviewer
Highly recommend them  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"I was grateful that I was given rental rebates during the Circuit Breaker, even when the Company were also affected. Another scenario was when I was involved in a accident and the 1st thing Joel asked was if I'm safe and unhurt. He did not even want to know about the car and said all will be alright. I was shaken initially, but with his consolation, I felt better. As for Fiona, she will always be happy and patience to assist in any of my queries and her service is always with a smile. I would never doubt to extend my rental with them and would highly recommend them." - Junaidah Binte Masout, Rented Honda Vezel SLM15--C
 
review user
Mobile Reviewer
Best rental company  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
During the Circuit Breaker they lowered the rental rates as they knew times were bad. I am thankful for their initiatives. No matter what I will always be continuing with them. Wishing the best for the Company. - Jumani Bin Supangat, Rented Honda Vezel SLN9--L
 
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Merchant Logo Lay Auto Leasing Pte Ltd
5 stars - based on 28 reviews

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