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   Consumer Reviews of Lay Auto Leasing Pte Ltd
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OVERALL RATING
 
33 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.8/5 Outlet Experience
4.9/5
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33 Reviews

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review user
Eric Low, Rented BMW 216I, verified customer
Latest and newest fleet  Posted on 06-Dec-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Even though is my first rental with Lay Auto, Lay Auto's service is nothing short of top class. Joel's has been very supportive and best of all they have the latest and newest fleet. Highly recommend to rent and buy any automobiles from them! - Eric Low, Rented BMW 216I SJB80--C

3 Review Photo(s)

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review user
Junaidah Binte Masout, Rented Honda Vezel, verified customer
Highly recommend them  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"I was grateful that I was given rental rebates during the Circuit Breaker, even when the Company were also affected. Another scenario was when I was involved in a accident and the 1st thing Joel asked was if I'm safe and unhurt. He did not even want to know about the car and said all will be alright. I was shaken initially, but with his consolation, I felt better. As for Fiona, she will always be happy and patience to assist in any of my queries and her service is always with a smile. I would never doubt to extend my rental with them and would highly recommend them." - Junaidah Binte Masout, Rented Honda Vezel SLM15--C
 
review user
Garry Low, Owner of Toyota Corolla Altis, verified customer
Good and Helpful Customer Service  Posted on 10-Dec-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Fiona is a gd cosmter sevice explain well and very helpful - Garry Low, Owner of Toyota Corolla Altis SJL40--D
 
review user
ZW Cham, Rented Toyota Hiace GBL54B, verified customer
Fuss free experience  Posted on 30-Nov-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service! Fuss free experience in renting a car with them - ZW Cham, Rented Toyota Hiace GBL54--B
 
review user
Aloysius, Owner of Honda Vezel, verified customer
Friendly staff  Posted on 21-Oct-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly staff answer all my queries - Aloysius, Owner of Honda Vezel SLK74--G
 
review user
Nicholas Yeo, Rented Toyota Dyna GBD53U, verified customer
Good service and explanation  Posted on 04-Oct-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Service very good and explain allow to test vehicle - Nicholas Yeo, Rented Toyota Dyna GBD53--U
 
review user
Frank Pal, Rented Toyota Corolla Altis, verified customer
Recommended rental company  Posted on 02-May-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly and responsive customer service. Well kept vehicles. Recommended. - Frank Pal, Rented Toyota Corolla Altis SJL4--D
 
review user
Hwee, Owner of Toyota Corolla Altis, verified customer
Nice n friendly staff  Posted on 01-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice n friendly staff . very helpful staff - Hwee, Owner of Toyota Corolla Altis SKN48--C
 
review user
Hwee, Owner of, verified customer
Nice n friendly staff  Posted on 01-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice n friendly staff . very helpful staff - Hwee, Owner of SKN48--C
 
review user
Tee Boon Teng, Owner of Honda Vezel, verified customer
Good customer service  Posted on 30-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good customer service, Ms Fiona from lay Auto leasing pte ltd - Tee Boon Teng, Owner of Honda Vezel SMU43--S
 
review user
Ho Meng Yew, Rented Toyota Wish, verified customer
Very good and friendly staff  Posted on 30-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Backend service is very good and friendly staff - Ho Meng Yew, Rented Toyota Wish SLH24--U
 
review user
Hock, Owner Toyota Sieta, verified customer
Clear in her explanation.  Posted on 25-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Fiona is very clear in her explanation. Can find Joel for good prices. - Hock, Owner Toyota Sieta SMY70--U
 
review user
Zak M, Rented Honda Vezel, verified customer
Friendly & helpful  Posted on 23-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Friendly & helpful customer service experience. - Zak M, Rented Honda Vezel SLK74--G
 
review user
Ken, Rented Honda Shuttle, verified customer
good and professional service  Posted on 22-Mar-2021
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Overall good and professional. - Ken, Rented Honda Shuttle SLX71--H
 
review user
Daud Omar, Rented Honda Shuttle Hybrid, verified customer
Good service  Posted on 14-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service since day 1 of my hired car days. - Daud Omar, Rented SMM19--P Honda Shuttle Hybrid
 
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Merchant Logo Lay Auto Leasing Pte Ltd
5 stars - based on 33 reviews

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