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   Consumer Reviews of Lay Auto Leasing Pte Ltd
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OVERALL RATING
 
20 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
4.8/5
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Value for money
4.9/5 Outlet Experience
5/5
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20 Reviews

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review user
Mobile Reviewer
Good service  Posted on 14-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service since day 1 of my hired car days. - Daud Omar, Rented SMM19--P Honda Shuttle Hybrid
 
review user
Mobile Reviewer
Good service  Posted on 23-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good service and helpful staff - Phua Hong Hwee, Rented Toyota Corolla Altis SKN48--C
 
review user
Mobile Reviewer
Knowledgeable staffs  Posted on 09-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very knowledgeable and clear communication - John Foo, Rented Honda Shuttle SLX67--T
 
review user
Mobile Reviewer
Good service and clear communication were given  Posted on 27-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
recommended by a friend when i needed to rent a car for running some errands. good service and clear communication were given. their staff also helpful in explaining the whole process. thank you! - Shiying, Rented Honda Fit SJR51--Z
 
review user
Mobile Reviewer
Very helpful  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very helpful when come to renting and come to accident. - Faddi, Rented Honda Vezel SLM98--T
 
review user
Mobile Reviewer
Highly recommend them  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"I was grateful that I was given rental rebates during the Circuit Breaker, even when the Company were also affected. Another scenario was when I was involved in a accident and the 1st thing Joel asked was if I'm safe and unhurt. He did not even want to know about the car and said all will be alright. I was shaken initially, but with his consolation, I felt better. As for Fiona, she will always be happy and patience to assist in any of my queries and her service is always with a smile. I would never doubt to extend my rental with them and would highly recommend them." - Junaidah Binte Masout, Rented Honda Vezel SLM15--C
 
review user
Mobile Reviewer
Best rental company  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
During the Circuit Breaker they lowered the rental rates as they knew times were bad. I am thankful for their initiatives. No matter what I will always be continuing with them. Wishing the best for the Company. - Jumani Bin Supangat, Rented Honda Vezel SLN9--L
 
review user
Mobile Reviewer
VERY GOOD SERVICE  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
VERY GOOD SERVICE !! Thanks Joel for helping me get the rental car in a faster way - Kathy Humphrey, Rented Toyota Sienta SJL63--X
 
review user
Mobile Reviewer
Helpful & professional  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Both Joel & fiona is a very helpful and handles is very professional when come to leasing . As this is my 1st time renting from LAY AUTO LEASING PTE LTD . - zhixiang, Rented Honda Fit SJR51--Z
 
review user
Mobile Reviewer
Helpful staff  Posted on 14-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Staff very friendly and helpful . collect and return car very efficient - Tan wai chee, Rented Toyota Altis SJL4--D
 
review user
Google Reviewer
So Far So good  Posted on 13-Aug-2020
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Overall Rating: 
  • Customer Service5/5
Been renting cars from Lay Auto for over a year now..so far so good 👌 - Khalilur Rahman
 
review user
Facebook Reviewer
Hassle free very professional  Posted on 15-Jul-2020
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Overall Rating: 
  • Customer Service5/5
Fiona was Excellent and very diligent during the car renting process. She answered all questions and provided us a great deal. Hassle free very professional. Highly recommended. - Norman Chia
 
review user
Facebook Reviewer
Very good service  Posted on 13-Jun-2020
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Overall Rating: 
  • Customer Service5/5
The service staff Fiona Wong gave a very good service to me - Richard Chan
 
review user
Google Reviewer
Very friendly staff and good service  Posted on 11-Jun-2020
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Overall Rating: 
  • Customer Service5/5
Very friendly staff and good service. - Norman Chia
 
review user
Google Reviewer
All the nicest car in here  Posted on 10-Oct-2019
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Overall Rating: 
  • Customer Service5/5
All the nicest car in here - Koh Kai Yung
 
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Merchant Logo Lay Auto Leasing Pte Ltd
5 stars - based on 20 reviews

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