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   Consumer Reviews of Designer ICE Enterprise LLP
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OVERALL RATING
 
35 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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35 Reviews

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GuoHaoSuGuhu
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Jul-2016
Installation of car alarm system  Posted on 11-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Raymond and staff is experience and very friendly with alot of knowledge. Looked for them to install my car alarm system and will be back again to install my car audio system again. Post Management Response
 
DenisLee
Clutched
2 reviews
9 points
2 forum posts Joined on 03-Mar-2016
Faulty aircon compressor  Posted on 20-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A honest and trustworthy workshop which you can visit with a peace of mind. Raymond has extensive experience and with his team, they were quick to diagnose why my air con is failing. Good worksmanship and highly confident in their skills.

Raymond is approachable, a man of honorable character and gives sound technical advice. Definitely a 5 star workshop. Post Management Response
 
jimmyzhou
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-Jan-2020
Apple CarPlay installation  Posted on 17-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Best service for audio installation! Quick response and reasonable price! I did mine with them (Ah Lun was my contact point) and I was impress by their team professionalism and quick turnaround :) Highly recommended! Post Management Response
 
Samyangting
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Jan-2020
First visit to upgrade my new car sound sys  Posted on 01-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Raymond is patient to explain to me on the different packages according to my needs and budget. I eventually bought a amp, subwoofer, front component speakers and 2 doors sound insulation(customized package at discounted price & Foc items) Him and his team carried out the job on my car in detail, without any rush factor. Wirings/installation all done neatly to my expectation(I watched the whole process). I am very satisfied with the overall upgraded system and with their team, as I feel that they are professional and not just sales orientated. Thank you! Post Management Response
 
Bodaciousbot
1st Gear
3 reviews
18 points
0 forum posts Joined on 28-Aug-2013
Recommended Audio Shop  Posted on 29-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
I have just installed a new component speaker with Designer ICE. Raymond is someone who would listen and find out what his customers need instead of just blindly hard sell their most expensive products. Confirm won't be a carrot there. Post Management Response
 
KoKaNeEBaBy
Clutched
2 reviews
14 points
0 forum posts Joined on 19-Aug-2013
Great Service!  Posted on 29-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Raymond and his team is definitely the one you should go to for any audio issue or purchase! They are always so helpful and willing to give advices especially when you're clueless on what to purchase/upgrade. Post Management Response
 
BMWonster
1st Gear
4 reviews
20 points
0 forum posts Joined on 29-Aug-2013
Strongly Recommended  Posted on 14-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Definitely recommended audio workshop if you are looking for comprehensive range car audio. Being honest and not pushy to sell their products. Have recommended quite a few of my buddies to visit Designer ICE. Thumbs up for the service. Post Management Response
 
DotDOTdot
1st Gear
4 reviews
16 points
0 forum posts Joined on 20-Sep-2013
Strongly Recommended  Posted on 23-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Upgraded my car HU and component speaker. Due to I am not familiar with car audio system, therefore I have asked a lot of questions before I finally decided. However, Raymond was being so patient with me. Explaining clearly to each of my question and doubts. Most important, he does not upsell at all due to I totally know nut about car audio. I feel so comfortable letting them handle my car! Post Management Response
 
RANASmurfin
Clutched
2 reviews
6 points
0 forum posts Joined on 12-Sep-2013
Professional and knowledgeable service!  Posted on 23-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They provide professional and knowledgeable service!! John is patient and helpful. He recommended me the right and suitable unit based on my budget and requirement. Definitely will visit again. Post Management Response
 
JunJingZhou
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-Aug-2018
Amazing awesome work  Posted on 13-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice people, wonderful handwork.
Management Response by Designer ICE Enterprise LLP
24-Aug-2018

Thanks Jun Jing. We strive to provide the best

 
Senghui
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Jun-2018
Good service at a reasonble price!  Posted on 30-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
First vist from a friend recommendation. Front speakers and tweeter not working with intermittent front display and radio screen going off. Extreme messy wiring from ex owner of my car. Spoke to Raymond about my problems and he patiently explained the possible root cause and how he can assist to rectify. End result was great and reasonably priced without hard selling. Installed front camera , leg room lights and a grounding work plus rectify my car problems. They are using their inhouse cables for the grounding and at first sight you know they are of good quality yet , reasonably priced. Every items were carefully explained by Raymond before installation. Left with a smile on my face. Great job guys from Designer ice.
Management Response by Designer ICE Enterprise LLP
24-Aug-2018

Thanks Senghui. Glad that you have an enjoyful event

 
hill33
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Jun-2018
Regrettable visit  Posted on 28-Jun-2018
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
This is EXACTLY the type of shop that you should AVOID.

Couldn't solve my car problem, keep on telling me there are other parts spoilt, so that they can increase charges. Very unprofessional. You deserve better, DON'T VISIT.
Management Response by Designer ICE Enterprise LLP
24-Aug-2018

So Sorry to hear this, diagnostic of problem usually have a few solution and we always offers the best alternative but unfortunately, the alternative suggested this round do not meet with your expectation. Our Apology

 
Princezzivah
Clutched
1 reviews
8 points
0 forum posts Joined on 18-Nov-2016
Car camera + battery  Posted on 18-Nov-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was assisted by Raymond & Team. Definitely highly recommended!! Super happy with my new cam! Very genuine & Patient. Took time to answer my queries. Tks guys!! Keep up the great work!!
Management Response by Designer ICE Enterprise LLP
19-Nov-2016

Thanks Princezzivah for the great review. See you around more often:)

 
ShunhuiChua
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-Apr-2015
Troubleshooting and Replacement of Faulty Fuse and Amp  Posted on 15-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My head unit and speakers were functioning well except for my amplifier which could not produce the sound to my speakers. So sometimes got sound, sometimes no sound. Contacted Alvin and Raymond and went down to their workshop to have it checked and found that the fuse and amp is faulty. Raymond suggested a new amp based on my tight budget and did a great job tuning the sounds. Excellent customer service and worksmanship. Many thanks to Raymond!
Management Response by Designer ICE Enterprise LLP
16-Apr-2016

Thanks Shun Hui for the great review. See you around more often:)

 
DenisLee
Clutched
2 reviews
9 points
2 forum posts Joined on 03-Mar-2016
Intermittent Battery Issue  Posted on 04-Mar-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Raymond and team provided excellent troubleshooting services to my car during my visit. They were very patient in understanding what issues i encountered and went to great length to solve my battery problem.

Not only service was good, he was so kind to ask my wife (who is pregnant) to go into the office so that she will not be exposed to unnecessary contaminants!

Best part is my wife told me raymond looks like donnie yen. Honest workshop with star quality service.
Management Response by Designer ICE Enterprise LLP
04-Mar-2016

That's Great DenisLee. Hope you will come by to see more of Donnie Yen:)

 
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Merchant Logo Designer ICE Enterprise LLP
5 stars - based on 35 reviews

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