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   Consumer Reviews of Soon Xing Engineering Pte Ltd
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OVERALL RATING
 
42 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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42 Reviews

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Xianal
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
GEAR BOX REPAIR  Posted on 11-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My volvo was having a gearbox alert. I know it will be a costly repair and i need to make a good judgement if worth to repair or scrap it as the parf is high for this car. Got a few quotations for comparison and chance upon Soon Xing. Though not a glamorous name for a w/s, but i was impressed with Mr Alvin when i sms him. He replied me promptly and gave a transparent quote as per my description. As i was staying in Simei, he is kind enough to have it drive down to his w/s. He gave the timeline and update the repair progress and after 3 days, the car is back and he delivered it to my home after test drive and final checking. I recheck under the hood and was satisfy that everything is ok except for one small screw for the wiper water bracket. I feedback to Alvin, and told me he will get if fixed the next day (even i told him i will fix it myself) as he has a QA system in place to ensure the car is as good when return back to the Owner and treat any complaint. The warranty given to me is 6 months which i feel is fair enough.
Two thumbs up for this w/shop and i fully recommended it.

4 Review Photo(s)

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review user
Ethan Wong, Owner of Toyota Alphard, verified customer
Reasonable price and efficient service.  Posted on 08-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Bring my car down for servicing. Price offer is reasonable. Their service is good. Thanks for the good experience, will visit again. - Ethan Wong, Owner of Toyota Alphard SDF6--U
 
review user
Tilon Lee Yong Thai, reviewed on Facebook
Very friendly and good services  Posted on 04-Jan-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very friendly and good services provided by the staff there - Tilon Lee Yong Thai
 
review user
Kirti Vaasan, reviewed on Facebook
Definitely will recommend to my friends  Posted on 29-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very friendly service. Definitely will recommend to my friends. - Kirti Vaasan
 
review user
Boon Neo, reviewed on Facebook
Extremely helpful staffs  Posted on 28-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
The staff here are very helpful in doing my car. - Boon Neo
 
review user
Lucian Pan, reviewed on Facebook
Good service. highly recommende  Posted on 09-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
anthony and his team was superb. deliver the car much earlier than expected. good service. highly recommended - Lucian Pan
 
review user
Luthfi Bin Abdul Rahman, reviewed on Facebook
Kudos to Abg Abu, mechanics and staffs of Soon Xing  Posted on 21-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Soon Xing Engineering, might b foreign to some car owners but it has been the best workshop that I've send my car to throughout my entire period of owning a car. It all started when I've had gearbox issue and my dealer's authorised workshop wanted to charge me an exorbitant price and I rejected it. Due to that I had to look for another workshop and I was recommended by a relative to come to Soon Xing to get my car checked and repaired. The first time I came here, I was welcomed by Mr Iqbal (Abg Abu). After two days leaving the car at the workshop, I was given a quotation that I myself can't even believe it. I agreed and the car was ready after abt 2 weeks. It was a Fantastic Job by the mechanics of Soon Xing. Kudos to Abg Abu, mechanics and staffs of Soon Xing for their hospitality, honesty and competency handling my car!!! Once again Thank you!! - Luthfi Bin Abdul Rahman
 
review user
Aziz Shahrif, reviewed on Facebook
Very honest and reponsible, highly recommended  Posted on 01-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I was recommend by my friend to this workshop and look for Mr. Abu(Iqbal) I was told by the others workshop that my GEAR BOX got an issue. Soon Xing machanic Ah Boon told was is clucth issue. I was honoured honest that sure so trustful. Having advice by Mr. ABU(IQBAL) i leave the car under their car. I very happy of Mr. ABU (IQBAL) and his team service. Very honest and reponsible. They really manage my car well "Superb" Guys i strongly recommend you to visit this marvelous workshop soon xing. And look for Mr.Abu (IQBAL) "special guy" trust me you will never REGRETS. - Aziz Shahrif
 
review user
ALfa HanNah, reviewed on Facebook
Reasonable and affordable pricing for major servicing.  Posted on 01-Feb-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
Recommended to visit this workshop by Abu. Reasonable and affordable pricing for major servicing. Friendly team of workers who are patient and accommodating, esp Anthony & Abu. Overall, very satisfied with their service. - ALfa HanNah
 
review user
Shahruddin Abdul Hamid, reviewed on Facebook
Their profession attitude is really amazing  Posted on 15-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Soon xing is most reliable place where car to be serviced and repair. The team Mr Alan..Mr Abu and all the admin staff are very friendly and approachable. Their profession attitude is really amazing.. thank you. - Shahruddin Abdul Hamid
 
review user
Ayda Hashim, reviewed on Facebook
Good service, friendly staff.  Posted on 12-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Good service, friendly staff. Am very satisfied with their work. Well done guys! - Ayda Hashim
 
review user
Sam Ahmat, reviewed on Facebook
Very happy with the service!  Posted on 12-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very happy with the service. They know what they are doing. Will recommend my friends to come here for servicing their cars. - Sam Ahmat
 
review user
Chong Keith, reviewed on Facebook
Well Recommended!  Posted on 09-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Prompt and good services - Chong Keith
 
review user
Zuhdi Yusof, reviewed on Facebook
Nice to deal with u miki, friendly and helpful person!  Posted on 09-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Very happy with the service! Nice to deal with u miki, friendly and helpful person! Will come again for sure to do car services in the future! - Zuhdi Yusof
 
review user
William Ng, reviewed on Facebook
Well done!  Posted on 08-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Excellent services. - William Ng
 
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Merchant Logo Soon Xing Engineering Pte Ltd
5 stars - based on 42 reviews

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