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   Consumer Reviews of Transglober Auto Pte Ltd
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OVERALL RATING
 
7 Reviewers
4.8 out of 5
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Technical Expertise
4.7/5 Customer Service
5/5
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Value for money
4.7/5 Outlet Experience
4.8/5
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7 Reviews

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cjdesmond
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Apr-2016
Friendly and Considerate service provided  Posted on 04-Apr-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I would like to comment on the outstanding and extraordinary service provided by Transglobal Auto. Even though I reached there just 5 minutes prior to closing time they attended to me with excellent service and guidance.

I am using the new product now and the quality is also excellent.

I recommend this to all Toyota Drivers out there who are searching for genuine spare parts for their car.
Management Response by Transglober Auto Pte Ltd
27-Apr-2016

Thank you for this review.

We look forward in seeing you in future when you get the spares for your servicing.

Have a nice day ahead!

 
Windkel20
3rd Gear
4 reviews
351 points
55 forum posts Joined on 28-Aug-2013
Fast Good & value for money  Posted on 20-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Wanting to replace my current Bosch wipers ...Used for 3 mths only and wiping has become very blurry. Anyway called Transglobal to check for stock, the lady said left last set for my car model. Told her to reserve first and I proceeded to go collect during lunchtime.

The place is a building on its own, very easy to find. I parked outside using coupon and walked in...Very near only. Went in and look for the lady I spoke to. Forgot to ask her name but this sweet young lady is very patient and approachable....I kept enquiring about other car parts, availability and price and she is very patient and nice throughout explaining to me.

Best is the price is sooooo good, for original some more. Please really can go Transglobal and buy...Can save alot. Previously I stupidly replaced my wipers in BM.....Actually can buy 4 or 5 new sets from Transglobal liao. Will be looking to get my front shock absorbers from there soon before my next servicing. The pricing is definitely reasonable.

Please call and check the stock availability first before you go down though. Thumbs up for the service and price!
Management Response by Transglober Auto Pte Ltd
01-Jul-2015

Thank you for this review.

We are glad the experience with us has been great, we look forward to seeing you for your future buys.

 
Z234user
2nd Gear
3 reviews
125 points
170 forum posts Joined on 17-Nov-2005
Try it n you won't regret  Posted on 16-Apr-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I am a great fan of good customer service. This is not too common in Singapore & Especially in certain industries like cars repairs, spares etc. I have been for years purchasing spares from toyota stockists n stayed with one particular one who had a short temepered sales person. Having bought a new PI car that is not common. My greatest worry was to have to buy spares i did not have part numbers for N some homework had to be done to get the right number. Well i had to find a bolt that was damaged by my leather installer (another story) of course i tried my stockist (short tempered) first n got grumpy feedback..A scolding n a mini lecture..Only to be told "We dont sell these bolts" ...I was pretty down Till i started to read review of other stockist. Found tansglober...Drove down n received a huge surprise. Completely different treatment ... Zero scolding!! The staff n yes the boss were really helpful. The boss who had first attended to me n suggested i come down to check the diagram to confirm the bolt..Served me for about 30 mins. I got sooo comfortable i even started to share the story about how the bolt was damaged.

I was allowedd behind the counter to check the toyota software n diagram. I realised the bolt bumber was difficult to get n even got a printout of the diagram when i asked. At this point i had bought nothing!!! N was after a bolt only!!! I felt so paiseh i decided to buy the usual oil filter n aircon filter n air filter. They asked me my milage n said no need for aircon yet n air filter they had no stock...My car is using newer models of sparea n said they would order!!

Speaking from experience ..This place is very much better. Don't be fooled their business is focussed on supplying to car workshops ..I think not walk in like me n some of the other reviwers just lile most stockist. What i find really amazing is their attiyude n mindset.

Going the exra mile..Helping a guy loook for a bolt..They even suggested alternate places for the bolt...The prices are competitive too same prices as my old place for the engine filter.

I have found my new stockist for the rest of my toyota' life lol!!

Thanks Transglober..Singapore needs more retailer..Businesses like yours
Management Response by Transglober Auto Pte Ltd
21-May-2015

Thank you for your kind review, we are glad that we have provided the service which customers would appreciate.

We look forward to seeing you when you need to get spares for your vehicle for the maintenance.

Have a good day ahead~

 
Wacko
1st Gear
4 reviews
66 points
46 forum posts Joined on 24-Nov-2004
Great price and service  Posted on 28-Feb-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very friendly and helpful people at Transglober, it was a real pleasure talking and dealing with them. Location is good too, free parking (limited to 30 minutes if I recall correctly) within the building, ample parking lots as well.
Management Response by Transglober Auto Pte Ltd
02-Mar-2015

Thank you for your review, we are glad that we are of good service to you during your visit.

Free parking within Sindo Buidling is limited to 15 minutes (grace period). If more than 15mins, there will be the first hour charge of $1.20. URA lots are available outside the building at usual half hour for 50cents.

Hope this helps for future visits.

 
Mcf777
NOS-ed
2 reviews
17,675 points
7023 forum posts Joined on 19-Aug-2007
Cheap and Good Services  Posted on 20-Jan-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I bought total 8 items from Uncle Eric.

I had enquired from 3 major Toyota Stockist before deciding to buy from them.
Transglober is around 12% lower than the other two (located at Dunlop street and Owen)

On the day of purchase, I told him the parts I required.
He listed all the parts numbers and prices on a piece of paper.
Bingo, all the prices are exactly the same that I had enquired few days ago.
(I did not tell him that I called before)

No hard selling. Place easy to find and URA Parking outside the building.
Do a comparision and give this company a chance.
Management Response by Transglober Auto Pte Ltd
27-Feb-2015

Thank you for taking time to write this review.

We are glad that our sales guy has provided the good service which you have mentioned. Do feel free to call for checking of prices and availability before popping by as well.

Have a nice day!

 
Doppel
Turbocharged
1 reviews
9,296 points
966 forum posts Joined on 22-Dec-2007
Transglober  Posted on 09-Dec-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
One of my Toyota HID bulbs was blown after 5 years and 3 months.

Instead of changing at the authorized dealer or workshop, decided to DIY for the replacement.

Called three major Toyota stockists, Transglober was the cheapest by 14%.

Bought two HID bulbs this afternoon from them, quick and efficient service.

I have DIY and replaced the blown bulb, works 100%.

Highly recommended, will buy again from them when I require some parts.
Management Response by Transglober Auto Pte Ltd
27-Feb-2015

Thank you for your time in writing this review.

Feel free to call or email to enquire about parts for your maintenance and servicing.

Have a good day ahead!

 
JuniorShane
Neutral Newbie
3 reviews
6 points
0 forum posts Joined on 28-Aug-2014
Cheap and Fast Delivery  Posted on 08-Oct-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
Thumbs Up stockist with the best attitude for sale.

Highly Recommended!
Management Response by Transglober Auto Pte Ltd
27-Feb-2015

Thank you for writing of this review.

Have a good day ahead!

 
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Merchant Logo Transglober Auto Pte Ltd
5 stars - based on 7 reviews

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