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   Consumer Reviews of Pan Pacific Van & Truck Leasing Pte Ltd
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OVERALL RATING
 
22 Reviewers
4.7 out of 5
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Technical Expertise
4.7/5 Customer Service
4.8/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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22 Reviews

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Mobile Reviewers
Recommended  Posted on 26-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Superb service! Offer professional advice for new timer like me. - Julian Cheng, Rented Toyota Dyna Post Management Response
 
review user
Mobile Reviewers
Good Service  Posted on 17-Mar-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
They explained the contract in detailed. Staff are friendly. Vans are clean before handing over to us. Overall happy with the whole transaction - Ahmad, Rented Nissan Nv200 Post Management Response
 
review user
Mobile Reviewers
Highly recommended.  Posted on 26-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
A wide range of commercial trucks for your selection. Will approach them again if my company needs more. Thomas Ong, Rented Nissan Cabstar Post Management Response
 
review user
Mobile Reviewers
The place for van rental  Posted on 14-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Staff are very patient when explaining the contract to me. Don't have to worry so much about your van breaking down as they offer 24/7 replacement service which is a phone call away! - C H Cheong, Rented Toyota Hiace Post Management Response
 
review user
Google Reviewers
With Pan Pacific Van & Truck Leasing Since 2015!  Posted on 11-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had been with the same company and attended to by the same friendly & helpful staffs Dylan and Elaine since 2015. - Rin Awab Post Management Response
 
review user
Google Reviewers
Reliable rental co!  Posted on 10-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dylan and Elaine has been very helpful to assist us on any problem that we have faced. We will definitely stay with them throughout for our vehicle arrangement. - wang cheow kit Post Management Response
 
review user
Google Reviewers
5 years together! Thank you Pan Pacific!  Posted on 06-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
5 stars service i been leasing with them for 5 years already. forever helpful.. would highly recommend them to family and friends. look for Dylan always if you are looking to lease both long term and short term. - Sam Zamagau Post Management Response
 
review user
Google Reviewers
BEST experience!  Posted on 12-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
BEST EXPERIENCE, BEST CUSTOMER SERVICE & VERY PROFESSIONAL , AND DYLAN HAS SERVED ME WITH A SMILE EVERY TIME I NEED ASSISTANCE. HIGHLY RECOMMEND TO FAMILY AND FRIENDS. - louis jack Post Management Response
 
review user
Google Reviewers
Bad Experience  Posted on 14-May-2019
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
The advertising is misleading, when I call to rental the van on the phone , the sale man was very kind enough to share with me, but when I went there the sale man is very dishonest to me and I was totally unhappy with his performance and service. He tell me another difference story and we had some argument, I told him why are so dishonest and wasting our time to come all the way to your office. The sale man attitude is also extremely bad and also rude to us. Honestly be careful of his company misleading advertisement and worse is the sale man name call Dylan. Thanks Richard - Richard Yong Post Management Response
 
review user
Google Reviewers
Friendly & helpful staff  Posted on 08-May-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
All the staff at Pan Pac are very friendly and helpful.There are two person that are always been very helpful and responsive to my inquiry and needs there are Dylan and Elaine.Overall Pan Pac is the best place to go. Thank you All. - juraime aziz Post Management Response
 
review user
Google Reviewers
Helpful & accommodating staff. Thank you!  Posted on 12-Mar-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They have very good service their service staff are very helpful and accommodating, I highly recommend renting vehicles from them. Look for Dylan , Yinshuan and elaine. - ENT Works Post Management Response
 
SiamJitPee
Clutched
3 reviews
8 points
0 forum posts Joined on 24-Jun-2013
Your Preferred Commercial Workshop!  Posted on 31-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They have a wide range of fleets, and the pricing they offer is reasonable. Fleet is well maintained and regularly service! Will definitely recommend anyone who is looking to rent or lease a commercial vehicle from them! Post Management Response
 
review user
Google Reviewers
Two thumbs up!  Posted on 10-Oct-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was served by staff named Brandon. He is very meticulous in handing over the vehicle. Provide details professionally. Overall, so happy with with his service. Thumbs up! - Yanty Chubz Post Management Response
 
review user
Google Reviewers
5 star service! Recommended to all!  Posted on 13-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
i have been leasing with Pan Pac for a few years. Its amazing how they have conducted their business. Especially the sales person that serve me, Mr Ali. His work rate is very efficient and effective. Decision can be made on the spot and his follow up service is tip top. I rated him 5 stars for his service. I sure recommend others to Pan Pac for leasing. - ng fran Post Management Response
 
review user
Google Reviewers
Helpful & accommodating staff. Thank you!  Posted on 07-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Pan Pacific Leasing has granted me excellent service in renting commercial vehicles for my business. Special mention goes out to Dylan for accommodating to my request and being responsive to my text/calls even during the weekends. As a company, they are very professional and knowledgeable in advising me on the most optimal vehicles to rent. I will highly recommend Pan Pacific Leasing to all. 2 thumbs up! - Justus Ong Post Management Response
 
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Merchant Logo Pan Pacific Van & Truck Leasing Pte Ltd
5 stars - based on 22 reviews

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