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   Consumer Reviews of Mova Automotive Pte Ltd (Rental & Leasing)
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4.3
 
9 Consumer Reviews
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Technical Expertise
4.7 Customer Service
4.9
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Value for money
3.7 Outlet Experience
4.5

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JohnnyPhua
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Mar-2019
Hassle free fantastic Service  Posted on 16-Mar-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Rented 1 Mazda 3 from MOVA last week. They are very responsive to my enquiries and have a very positive attitude. I would really like to thanks them for their good service and flexibility to my needs. Kudos to MOVA
 

KervinKhoo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Feb-2019
Excellent 1 stop station  Posted on 22-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Get to know them from their workshop, rented a Volkswagen Jetta from them while repairing my car. Very fast and efficient and they send back my car to my house and take back the rental vehicle, Superb Service!
 

AndyWhite
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Jan-2019
Excellent Car rental Service  Posted on 09-Jan-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Cars are mostly new and clean, sales staff are very helpful and knowledgeable. They also provide doorstep delivery which many rental company cannot. Will definitely recommend them for rental service.
 

JaLee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Jan-2019
Rental service  Posted on 05-Jan-2019
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience4.0
Very good customer service. Hustle free
 

Heinrichautomotive
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Apr-2013
Hassle free rental  Posted on 03-Jul-2017
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Had come across through facebook ads to know about mova, call them for a 1 week rental , book a toyota altis at $500 per week ,
before 1 day of collection the sales called and offer me a free upgrade to a new mazda 3 which i found it great for customer service unlike some other rental just await for the day of collection than mention the model i book not available . Will recommend
 

review user
Yen Choo, reviewed on Facebook
Best customer service  Posted on 23-Dec-2016
  • Customer Service5.0
Their customer service is one of the best that I have ever encounter. The staffs are very helpful and always able to provide be the best. Will definitely recommend to my friends. - Yen Choo
 

review user
Lim YongXing, reviewed on Facebook
Excellent repair work done  Posted on 14-Jul-2016
  • Technical Expertise5.0
  • Customer Service5.0
My car involved in an accident and I decided to bring my car to MOVA for repair and I made the right choice. Excellent repair work in such a short period of time and I was fortunate to be serve by Claims Executive Ms Vion Lim who is very friendly, helpful and knows her job very well. She even go the extra mile to remind and assisted me to apply for a temporary season parking on the spot using her work desk computer. Not to forget Ms Jaslyn who explained to me how the repair work was done and advised me on the paint care etc. Excellent customer service provided by Ms Vion and Ms Jaslyn, I will definitely recommend my friends and relative to come MOVA if their car required repair. - Lim YongXing
 

review user
Justin Tay, reviewed on Facebook
Over charging  Posted on 21-May-2016
  • Value for money1.0
Serious over-charging.. Sales person will keep telling you to need to change different components, which will add up in the bill.. When I took the quotation to another company, only half the things are required to be changed.. - Justin Tay
Management Response by Mova Automotive Pte Ltd (Rental & Leasing)

Hi Jia Xi, we value your feedback and is sorry to hear of your bad experience. Is there any thing we can do to help? Feel free to mail us at [email protected] Thank You

 

review user
Poodz Liao, reviewed on Facebook
Good service positive attitude  Posted on 28-Apr-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Mova's staff has immensely positive attitude, I was pleasantly surprised. They identified core of problem and now my car is as good as new. Price was reasonable, job extremely well done, car was left spotless. Place was clean and even had a comfortable waiting area. Will definitely come back for my next servicing or repair. - Poodz Liao
 
Merchant Logo Mova Automotive Pte Ltd (Rental & Leasing)
4.5 stars - based on 9 reviews

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