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   Consumer Reviews of Sgrentacar Pte Ltd
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4.6
 
25 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.7

randychan83
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Aug-2023
Avoid at all costs  Posted on 26-Aug-2023
I have gone through a traumatic experience and hope to share this, to help fellow Singaporeans from facing the same issue. With this review, I hope SGRentACar will also reflect and not apply the same distasteful tactic with potential clients. You can judge from the photos what I was convinced to accept, and draw your own conclusions.

2 Review Photo(s)

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review user
Marilyn, Rented Toyota Vellfire, verified customer
Straightforward process  Posted on 19-Jul-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Value for money car rental Straightforward process Thank u! - Marilyn, Rented Toyota Vellfire SKK71--L
 

review user
Muhd Ridhuan, reviewed on Facebook
First time & totally beyond expectation  Posted on 31-Mar-2020
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a honda fit for the weekend.. it was a smooth one despite being first time. Car was well maintained and sales person was fast like going to to macdonald and ordering yr food. - Muhd Ridhuan
 

review user
Zack Ho Xuan Yi, reviewed on Facebook
Very dissapointed but service was great  Posted on 07-Jan-2020
  • Customer Service2.0
  • Value for money5.0
  • Outlet Experience2.0
Very Disappointed. Was recommended by friends, Service was great. But having to pay an overpriced fee to fix a thin line of which I believe it's perhaps paint (a thin layer which could have been easily removed with nail polish remover, thinner, could even scratch it out and even the staff watched me scratch out a small part of it) which could have been caused by anyone walking past is unethical. Yes of course I wouldn't mind paying to remove it, since it was not returned in the "same condition" which the staff insisted, but the fee which they insisted it would cost to remove it disgusts me. I paid for it in the end as I was rushing off. Might as well say that the car got some bird droppings on it, it's not returned in the same condition and I got to pay a disgusting fee for it. Unethical in short. Will never use their services, and friends who are booking with them are going to cancel too. - Zack Ho Xuan Yi
 

TakBolehTahan
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 02-Jul-2013
Great Car Rental Company  Posted on 03-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good services, clean cars and friendly staff! Will definitely return again in future to rent from them for short term duration.
 

Adamwasd
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 04-Jul-2013
Great Place for Short Term Rental  Posted on 29-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service and offer prompt reply when answering to my enquiries. Happy with the condition of the cars as they are clean and well maintain. No many cars available when i rented from them. Mostly they are already booked in advance. Definitely recommend to my friends
 

review user
Wallace Chan, reviewed on Google
Good customer service and prompt replies  Posted on 08-Sep-2019
  • Customer Service5.0
  • Outlet Experience5.0
Has over 100+ reviews on drivesg with relatively good score (4.5++/5) Trying them out today, so far good customer service and prompt replies - Wallace Chan
 

review user
Faizullah Abdul Kadir, reviewed on Google
Overall 5 stars  Posted on 23-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Booked with Drive.sg . Im a p-plate driver and this was my first time renting a car, so naturally im quite lost. But renting with Sgrentacar was very easy and hassle free. Staff was friendly and helpful. Overall 5 stars - Faizullah Abdul Kadir
 

review user
Mhd Chah, reviewed on Facebook
Totally impressed with the service!  Posted on 16-Jan-2019
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sgrentacar is my go-to supplier for Car rentals. My recent rental was truly exceptional and worth taking the time to Commend. Availability of the car reserved online was rendered as requested. Handover & customer service was speedy and remarkable. Highly recommended for all new drivers looking for a touch-and-go rental experience. - Mhd Chah
 

review user
Xiu Jing, reviewed on Facebook
Hassle free experience  Posted on 22-Nov-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hassle-free. Fast collection and returning of car. Well-maintained car. - Xiu Jing
 

review user
Hairul MN, reviewed on Facebook
Positive Experience with SGRentACar!  Posted on 09-Jul-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Positive experience renting with SGRentACar. Staff are friendly and efficient. Thanks Marilyn and team! - Hairul MN
 

review user
Bongsy Chua, reviewed on Facebook
Such a breeze. Recommended to all  Posted on 27-Jun-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Pickup and returning process was a breeze. Deposit returned very promptly via bank transfer. Their prices are the cheapest around. Certainly recommended. - Bongsy Chua
 

Fuss Free rental co  Posted on 05-Mar-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Would like to thank the staff of Sgrentacar who has been friendly and fuss free with us. The car rented was upgraded and is in an excellent condition. I'm happy with their service and patronize them again in the future. - Rongli Toh (David)
 

review user
Joheun Park, reviewed on Google
Not recommended  Posted on 11-Feb-2018
  • Value for money1.0
  • Outlet Experience1.0
Rental car's condition was v poor. 200k over km mileage - Joheun Park
 

Straightforward process  Posted on 06-Dec-2017
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recommended agent to deal with. Straightforward process, car is well maintain and price is quite competitive. - Alvin Seow (Wei Jie)
 
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Merchant Logo Sgrentacar Pte Ltd
5 stars - based on 25 reviews

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