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   Consumer Reviews of Sgrentacar Pte Ltd
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OVERALL RATING
 
23 Reviewers
4.8 out of 5
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Technical Expertise
5/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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23 Reviews

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Facebook Reviewers
First time & totally beyond expectation  Posted on 31-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a honda fit for the weekend.. it was a smooth one despite being first time. Car was well maintained and sales person was fast like going to to macdonald and ordering yr food. - Muhd Ridhuan Post Management Response
 
review user
Facebook Reviewers
Very dissapointed but service was great  Posted on 07-Jan-2020
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Overall Rating: 
  • Customer Service2/5
  • Value for money5/5
  • Outlet Experience2/5
Very Disappointed. Was recommended by friends, Service was great. But having to pay an overpriced fee to fix a thin line of which I believe it's perhaps paint (a thin layer which could have been easily removed with nail polish remover, thinner, could even scratch it out and even the staff watched me scratch out a small part of it) which could have been caused by anyone walking past is unethical. Yes of course I wouldn't mind paying to remove it, since it was not returned in the "same condition" which the staff insisted, but the fee which they insisted it would cost to remove it disgusts me. I paid for it in the end as I was rushing off. Might as well say that the car got some bird droppings on it, it's not returned in the same condition and I got to pay a disgusting fee for it. Unethical in short. Will never use their services, and friends who are booking with them are going to cancel too. - Zack Ho Xuan Yi Post Management Response
 
TakBolehTahan
Clutched
3 reviews
14 points
0 forum posts Joined on 02-Jul-2013
Great Car Rental Company  Posted on 03-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good services, clean cars and friendly staff! Will definitely return again in future to rent from them for short term duration. Post Management Response
 
Adamwasd
Clutched
4 reviews
12 points
0 forum posts Joined on 04-Jul-2013
Great Place for Short Term Rental  Posted on 29-Oct-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great service and offer prompt reply when answering to my enquiries. Happy with the condition of the cars as they are clean and well maintain. No many cars available when i rented from them. Mostly they are already booked in advance. Definitely recommend to my friends Post Management Response
 
review user
Google Reviewers
Good customer service and prompt replies  Posted on 08-Sep-2019
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Has over 100+ reviews on drivesg with relatively good score (4.5++/5) Trying them out today, so far good customer service and prompt replies - Wallace Chan Post Management Response
 
review user
Google Reviewers
Overall 5 stars  Posted on 23-Feb-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Booked with Drive.sg . Im a p-plate driver and this was my first time renting a car, so naturally im quite lost. But renting with Sgrentacar was very easy and hassle free. Staff was friendly and helpful. Overall 5 stars - Faizullah Abdul Kadir Post Management Response
 
review user
Facebook Reviewers
Totally impressed with the service!  Posted on 16-Jan-2019
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Sgrentacar is my go-to supplier for Car rentals. My recent rental was truly exceptional and worth taking the time to Commend. Availability of the car reserved online was rendered as requested. Handover & customer service was speedy and remarkable. Highly recommended for all new drivers looking for a touch-and-go rental experience. - Mhd Chah Post Management Response
 
review user
Facebook Reviewers
Hassle free experience  Posted on 22-Nov-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hassle-free. Fast collection and returning of car. Well-maintained car. - Xiu Jing Post Management Response
 
review user
Facebook Reviewers
Positive Experience with SGRentACar!  Posted on 09-Jul-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Positive experience renting with SGRentACar. Staff are friendly and efficient. Thanks Marilyn and team! - Hairul MN Post Management Response
 
review user
Facebook Reviewers
Such a breeze. Recommended to all  Posted on 27-Jun-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Pickup and returning process was a breeze. Deposit returned very promptly via bank transfer. Their prices are the cheapest around. Certainly recommended. - Bongsy Chua Post Management Response
 
review user
Facebook Reviewers
Fuss Free rental co  Posted on 05-Mar-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Would like to thank the staff of Sgrentacar who has been friendly and fuss free with us. The car rented was upgraded and is in an excellent condition. I'm happy with their service and patronize them again in the future. - Rongli Toh (David) Post Management Response
 
review user
Google Reviewers
Not recommended  Posted on 11-Feb-2018
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Overall Rating: 
  • Value for money1/5
  • Outlet Experience1/5
Rental car's condition was v poor. 200k over km mileage - Joheun Park Post Management Response
 
review user
Facebook Reviewers
Straightforward process  Posted on 06-Dec-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended agent to deal with. Straightforward process, car is well maintain and price is quite competitive. - Alvin Seow (Wei Jie) Post Management Response
 
review user
Facebook Reviewers
Affordable rental company to consider!  Posted on 10-Jul-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friends & Families. Best place to rent a car. Friendly and helpful staffs. Great conditions for cars. Affordable and reasonable. Honest and trustworthy. Look For Marilyn okayyyy @ Marilyn Teo - Noel Mazlan Post Management Response
 
review user
Facebook Reviewers
Very reliable rental co!  Posted on 02-Jun-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very reliable company to deal with. The staff are friendly and most importantly the car condition is safe to drive without worry. - Boo Z Ming (Brad) Post Management Response
 
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Merchant Logo Sgrentacar Pte Ltd
5 stars - based on 23 reviews

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