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   Consumer Reviews of Vin's Car Rental Pte Ltd
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OVERALL RATING
 
43 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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43 Reviews

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Mobile Reviewer
High attention to detail and very helpful  Posted on 23-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I am glad that I decided to come to Vin's after my car accident. Raymond, one of their service consultant, took time to explain to me the insurance claim process, the repair works that need to be done and basically set my mind at ease by reassuring that my car will be in good hands. I appreciate that very much as after an accident, the last thing you want to do is to be in a helpless position not knowing what to do next with regards to the repair of the car. - Post Management Response
 
review user
Mobile Reviewer
High attention to detail and very helpful  Posted on 23-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I am glad that I decided to come to Vin's after my car accident. Raymond, one of their service consultant, took time to explain to me the insurance claim process, the repair works that need to be done and basically set my mind at ease by reassuring that my car will be in good hands. I appreciate that very much as after an accident, the last thing you want to do is to be in a helpless position not knowing what to do next with regards to the repair of the car. - Post Management Response
 
review user
Mobile Reviewer
Good rental car condition  Posted on 15-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have rented a car with Vin's for 6 months. Their service is there and they keep their vehicle in excellent condition. Reccommended rental company if you are looking for a long term lease with a reasonable price! - Hogan, Rented Toyota C-HR SJJ36--U Post Management Response
 
samsonoh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Oct-2020
Brilliant Service Provider  Posted on 12-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have leased my car with them for almost 5 years and counting. Their service is so good from the day I got to know them till now. Of course, our car will break down or need servicing but their service to ensure that our day to day life will not be disrupted by providing alternative solutions. Their service is that good. Their team led by Galvin is truly professional and highly recommended. Post Management Response
 
Sidek
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Oct-2015
Excellent Customer Service  Posted on 12-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have been a long time customer of Vin's over the past years, always a pleasure dealing with them especially Johnny, Johny was very friendly and provide excellent services from the regular servicings to getting a prompt response from them whenever I require assistance. Will recommend them to anyone interested in buying/leasing/renting a vehicle. Thank you Vin's company for helping us drivers get through the covid period, its with big heart & Generosity. You guys the BEST 10/10 ranking. Keep up your good job. Sidek TEANA SKX9844R Post Management Response
 
review user
Mobile Reviewer
Good and fast service.  Posted on 12-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
good and fast easy friendly clean and good service - sow chor soon, Rented Toyota Toyota Prius SFH62--H Post Management Response
 
ecyjinn
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Oct-2020
Highly recommended!  Posted on 11-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Have been a long time customer of Vin's over the last few years, always a pleasure dealing with them, from the regular servicings to getting a prompt response from them whenever I require assistance. Will recommend them to anyone interested in buying/leasing/renting a vehicle. Post Management Response
 
review user
Mobile Reviewer
Excellent services  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Johny was very friendly and provide excellent services. - Cheong Wei Xiang, Rented Honda CHR SDD29--S Post Management Response
 
review user
Mobile Reviewer
Best rental company  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This worker name Jonny, amazing guy, well verse in what he know and he's knowledge is impeccable. He helped and assist me without hesitation everytime I had question or problem about the car and he always welcome me with open arms everytime I enter Vin's workshop. Thank you Vin's company for helping us drivers get through the covid period, its with big heart & generosity. Switched from LCR to Vin's, is the best decision i made ever. - Kingsley Lam, Rented Toyota C-HR Hybrid SKT7--Y Post Management Response
 
review user
Mobile Reviewer
Recommended car rental company  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
An excellent service provider. They are even able to do servicing with prompt. Johny was even able to assist me in whatever issues I have promptly. Will recommend this company with 5 stars. - Mohamed nasear , Rented Toyota C-HR Hybrid SBV67--R Post Management Response
 
review user
Mobile Reviewer
Good and friendly staff.  Posted on 06-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good and friendly staff. Fast respond and very helping when u have problem. All service in one roof. - Daryll, Rented Toyota CHR SSJF85--M Post Management Response
 
review user
Mobile Reviewer
Best car rental  Posted on 06-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
BEST CAR RENTAL . HELPFULL AND FRIENDY. EXCELLENT SERVICES. THANK YOU. - Steven leong, Rented Honda Shuttle SBC19--T Post Management Response
 
review user
Mobile Reviewer
Good value and excellent car condition  Posted on 06-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had a bad experience with car rental companies before and was reluctant to rent from 3rd party provider then GrabRental. After I saw what my friend rented a CHR with Vin's Car Rental and have a good value and excellent car condition. I took courage to try Vin's Car Rental out and to date they have great service and prompt reply to text. I am a happy and satisfied customer. - Evelyn Yow, Rented Honda Vezel SGV5--A Post Management Response
 
review user
Mobile Reviewer
Prompt service  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Prompt service in answering queries and servicing of car. The team are very customer oriented, they took initiative to reduce their rates during CB. Will recommend to friends. - Michelle, Rented Honda Freed SDZ30--B Post Management Response
 
review user
Mobile Reviewer
Great and provide professional services  Posted on 05-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great and provide professional services under 1 roof. - Su Yee I Rented Honda Shuttle - Su yee, Rented Honda Shuttle SKW20--P Post Management Response
 
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Merchant Logo Vin's Car Rental Pte Ltd
5 stars - based on 43 reviews

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