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   Consumer Reviews of New Age Polish Pte Ltd
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OVERALL RATING
 
189 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
4.8/5
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189 Reviews

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loonchia
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Nov-2020
Excellent Customer Service  Posted on 02-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Read about many good reviews on New Age Polish on this website. Finally made up my mind to bring my car for the Ceramic coating. True to what the reviews said, the service had been top-notch. Gabriel gave a detailed explanation on what the package would cover upon I arrived, and provided constant update on the progress of the readiness, and delivered the vehicle on time as promised by the end of the day. The workmanship had been excellent. It would greater that the other staffs could be friendlier and not just Gabriel --- it looks like everybody here only knows Gabriel, so what if Gabriel is no longer with the company? :) The outlet could also provide some seating lounge for the customers in case they want to wait or come early. The location of the company is not easy to find though, a better location map will probably help. Post Management Response
 
Sharon1008
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Oct-2020
Kubebond Diamond 9H Coating  Posted on 01-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thanks Gabriel and team for your outstanding service and constant updates on my car coating status. Salute to your never give up spirit. Even though you encountered difficulties to wrap the door handle with dynocarbon PPF but you still make it done for me.

3 Review Photo(s)

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Post Management Response
 
review user
Facebook Reviewer
Gabriel and his team were very dedicated and detailed  Posted on 08-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Gabriel and his team were very dedicated and detailed. Did the ceramic coating there for my car and he always sends updates during the process. He even explained to me on how to ensure the maintanence of the coating. Highly reccomended to come here!! - Timothy Kok Post Management Response
 
review user
Facebook Reviewer
Highly recommend! I'm definitely going back for my next cleaning and maintenance  Posted on 08-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Having some cockroaches issue and I got freak out. Wanted to find the best place to do it. Found them online and I quickly texted Gabriel at 2am. He replied me in the morning saying that I'm able to do it on that day itself. Did full interior cleaning and fumigation plus a car wash. Service was great. Car throughly cleaned and I'm so happy all the cockroaches was cleared. Highly recommend plus I'm definitely going back for my next cleaning and maintenance for my car interior. Awesome experience I'm glad to have a super clean car now. - Vanessa Koh Post Management Response
 
review user
Facebook Reviewer
Highly recommend for one stop cleaning  Posted on 02-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Did full interior cleaning and fumigation as well as a car wash today. Called them before heading down and grateful that they were able to slot us in for a last min appointment - however they do seem to be busy so do call in advance! Service was great from the start and they provided photo updates along the way. Car throughly cleaned and all staff were friendly - highly recommend for one stop cleaning - Michelle Lim Post Management Response
 
review user
Google Reviewer
Professional workmanship  Posted on 27-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience4/5
Professional workmanship. - GH Hong Post Management Response
 
review user
Facebook Reviewer
Overall well worth the cost and certainly will recommend  Posted on 11-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Gabriel and team was very helpful and responsive to all my questions right from the beginning when I was looking for vehicle fumigation services. Fumigation itself was effective and the team did a great job cleaning/conditioning/disinfecting the car. Service was on time as well! Overall well worth the cost and certainly will recommend to anybody looking for relevant services. - John Tan Post Management Response
 
review user
Facebook Reviewer
Very professionally done by Gabriel  Posted on 04-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Sent my car for interior deep cleaning and wash. Was very professionally done by Gabriel and responses to queries were prompt. Thumbs up! - Lionel Bok Post Management Response
 
review user
Facebook Reviewer
Great servicing by Gabriel  Posted on 21-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great servicing by Gabriel. left the car there for the whole day and he updates constantly. Did the Kubebond diamond 9H ceramic coating and the result is fantastic! Did the fumigation and found lots of undesirable creatures as well! Glad that my car is clean on the inside as well as the outside with his car! - Joel Ng Post Management Response
 
review user
Facebook Reviewer
Impressed by the follow up and correspondence with Gabriel  Posted on 18-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Went for a Matt wrap and was impressed by the follow up and correspondence with Gabriel who diligently update the status of the ongoing work and he also provided good recommendations on the wrapping areas. - Lawrence Tay Post Management Response
 
review user
Facebook Reviewer
Gave good advice on the paintwork maintenance  Posted on 22-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Job carried out very professionally. Gabriel explained in details what needs to be done before carrying out the job. Gave good advice on the paintwork maintenance. Threw in some extras with the price quoted. The place to go to if you want your car in tip-top shine.- Andrew Yeo Post Management Response
 
review user
Facebook Reviewer
Gabriel and his team are sincere, humble and friendly  Posted on 29-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Best time to do car paint restoration now. Did mine yesterday, started 9plus am and handed car back to me at 3pm. Gabriel provided me the reality that the restoration won't remove all the water marks completely but will try his best with his team. He did some paint touch up for me for some of the scratch marks. He also provided me before and after pictures. The interior grooming and disinfecting job was excellent. Air in the car used to be foul but felt fresh after that, even my lungs felt minty fresh after a drive in the car thereafter. Gabriel and his team are sincere, humble and friendly service staff who will definitely attend to your concerns and provide suggestions. - Justin Ang Post Management Response
 
review user
Facebook Reviewer
Professional, Meticulous & Awesome!  Posted on 27-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Professional, Meticulous & Awesome! Sent my new ride in to New Age Polish for ceramic coating today and I must say Gabriel and team did a superb job! The whole process took about 8hours but regular updates were given in between. Gabriel also kindly pointed out paint defects and stains even if it's a new car and that shows how dedicated the team are in their work. He also give advices on how to maintain the coat and explained carefully the do's & don't's after the treatment. A really reliable and professional team to entrust your car. I have no regrets engaging New Age Polish to beautify my ride! Will definitely recommend them to my friends! - Thiam Seng Post Management Response
 
review user
Facebook Reviewer
Excellent service and quality workmanship.  Posted on 19-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Excellent service and quality workmanship. From enquiry to job completion, the whole process was patiently explained and job progress updated promptly. Rickson Ng Post Management Response
 
review user
Facebook Reviewer
Top notch workmanship and a great before and after sales services and support  Posted on 17-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Everyone knows how excited one will be when collecting one's new ride. My wife and I want the best paint protection that can both protect and preserve the shine of the new car. After shortlisted a few brands, we went down personally to see the places and talk to the owners. We then decided to let New Age Polish to install the STEK Prism PPF base on the following facrors: 1- Product: STEK Prism give our new car a beautiful and unique hue in the market. 2- Professionalism- Seeing is believing. You can see the skills and seriousness of the crew in their work. 3- Passion - Talking to the BOSS Gabriel let you realise why New Age Polish get so many good reviews. His passion and knowledge on his job and product make me feel assure that my car is in good hands. I must admit their prices are on the higher side, but what I gotten is a wonderful product, top notch workmanship and a great before and after sales services and support. Thank you Gabriel and team. You make my Missus a happy and proud owner of her new ride. - Article Title Post Management Response
 
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Merchant Logo New Age Polish Pte Ltd
5 stars - based on 189 reviews

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