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Consumer Reviews of Lion City Rentals Pte Ltd | ||||||||||||||||||
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Nice and helpful car rental | Posted on 30-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Excellent service from staff | Posted on 29-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Great rental rates!! | Posted on 29-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
One of the best rental companies in Singapore! | Posted on 29-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
BEST CAR RENTAL OUT THERE | Posted on 29-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Excellent Experience at Lion City Rentals | Posted on 29-Aug-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Lion city Rental | Posted on 28-Jun-2016 | |
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- Technical Expertise4.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
REVIEWS ARE FAKES | Posted on 27-Jun-2016 | |
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- Technical Expertise1.0
- Customer Service1.0
- Value for money2.0
- Outlet Experience2.0
GREAT DEALS | Posted on 27-Jun-2016 | |
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- Technical Expertise4.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience4.0
EXCELLENT SERVICE & GREAT VALUE | Posted on 24-Jun-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Review | Posted on 24-Jun-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Excellent Service | Posted on 24-Jun-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Attractive Rental Price & Good Customer Service | Posted on 24-Jun-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Outstanding services and value for money | Posted on 24-Jun-2016 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Lion City Rentals Pte Ltd
5
stars - based on 53 reviews
Pricing was good for a 3 year old Prius, initial account rep helpful and took me though contract terms and requirements.
Pick up was a little cumbersome - had to go to City Gate Mall, walk over two buildings to inspect the car, walk back to do the paperwork, and walk back to pick up the car. Not looking forwards to the return at Kranji.
Worst is billing and customer service and website. Registering a second driver is onerous (took 3 tries, as the website only accepts small pictures, but they reject any that are not absolutely clear, and cannot do paperwork any other way). Bills were supposed to come out on Sunday- no bill. Monday I get an SMS reminder, so Tuesday I call into customer service to say I am a new customer with no bill to pay, which goes into penalty on Wednesday. To my surprise, she says they only send out bills on Tuesday night. As there is no way for me to pay a bill I don't have, I asked them if they would waive penalties if the bill did not arrive before Wednesday- she said no. When I pointed out it was rediculous to penalize someone for not paying a bill they had not received, she hung up on me.
Will cancel when my lease is up, and would recommend others rent from someone with better customer service.