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   Consumer Reviews of MS Carz Leasing Pte Ltd
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OVERALL RATING
 
11 Reviewers
4.9 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
4.6/5 Outlet Experience
5/5
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11 Reviews

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Zione
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Feb-2009
Voxy rental by MS Carz  Posted on 02-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Quick response was the key factor in choosing MS Carz and renting the brand new Voxy hybrid from them. Last minute decision on Tuesday 3pm and confirmation that I can collect before 5pm, was the winning factor. I rushed by 430pm and when I reached there, the car was clean and ready to take over after done with the paperwork.

Happy driving for a week and experiencing the power and economy of Toyota Hybrid which I am able to clock 18.48km/l over 48.5litre of petrol pump. The car was also powerful for 1 to 7 people when full load.

The function of the car including the 2 powered sliding door, captain seats in the middle row and auto aircon which was cold enough for our Singapore weather including the rear aircon.

Overall, is a good car that can save on petrol cost in long run and kudos to the Jar Wei who had helped me in rental and sharing their other services.
 
DeejayE
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Dec-2020
Excellent rental experience!  Posted on 06-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I needed to rent a vehicle rather last minute and so I messaged a few rental companies. Jar Wei from MS Carz Leasing Pte Ltd was very prompt to reply and offer his assistance with the vehicles available. Within a couple of hours I was in an almost new, very clean and comfortable Honda Freed hybrid he recommended. His colleague Steve and him spent time explaining the rental contract and how to handle a hybrid car as it was my time driving one. Excellent customer service! Received the same warm customer care on returning the car, simply great. Overall it was a great and hassle free experience. I will definitely deal with MS Carz again!
 
1linktechno
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Nov-2020
Excellent service for monthly rental  Posted on 26-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It was good dealing with Kelly Yap the sales personnel as she is able to help accommodate to my requirements for a family car during the school holidays. She's a honest and straightforward person I have dealt with so far and the service she rendered was excellent and efficient. Most importantly she's negotiable and pleasant to deal with
. For future rental needs I have no qualms going back to her for assistance.
 
FYW101
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Oct-2020
Vezel rental, by MS Carz  Posted on 22-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It's been a great and hassle free experience, especially in dealing with Jar Wei. Decided on a Sat morning that I needed a car for a couple of days, came across this Vezel by MS Carz and immediately found out that I could pick it up by 12 noon, and have it returned by 3pm 2 days after. Car was in excellent condition, and Jar Wei provided excellent guidance and service throughout. The entire experience was so great that I decided to extend the lease by a couple more days without hesitation. Thanks Jar Wei!
 
review user
Susan, Rented Honda Freed Hybrid, verified customer
Car in good condition  Posted on 03-Feb-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Jar Wei is courteous and helpful. He is very prompt to reply. Explained with clarity and transaction is very smooth and easy. Car is very clean and new. I will definitely go back to him again. Thanks Jar Wei! - Susan, Rented Honda Freed Hybrid SMN79--T
 
Naessbn
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-Jan-2021
Great customer service  Posted on 31-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great customer service from their salesman Steve.
Value for money for their car leasing. Negotiate for extension leasing.
 
kahn88
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Jan-2021
Good service - definitely recommend!  Posted on 23-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Good service and pleasant experience. Car (exterior/interior) was very clean and brand new! Truly enjoyed the ride.
 
review user
A. Kumar, Rented Honda Freed, verified customer
courteous and helpful staffs  Posted on 05-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Jar Wei is awesome. All information on finger tip Plus very courteous and helpful. Explained with clarity and made everything simple. Will definitely go back to him again next time around and maybe try and wrestle a loyalty chip. Thank you. - A. Kumar, Rented Honda Freed SMN79--T
 
review user
Kelvin, Rented Honda Freed, verified customer
Extremely helpful & good service  Posted on 05-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Good service and extremely helpful. - Kelvin, Rented Honda Freed SMH13--H
 
review user
HUANG JUNHAN, Rented Honda Vezel SSKW2B, verified customer
Highly Recommended!  Posted on 28-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very prompt and efficient service! - HUANG JUNHAN, Rented Honda Vezel SSKW2--B
 
review user
Zhen Qiang, Rented Honda Freed, verified customer
Rental process was smooth and easy  Posted on 28-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rental process was smooth and easy. Jar Wei explained the details I needed clearly. - Zhen Qiang, Rented Honda Freed SML7--A
 
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Merchant Logo MS Carz Leasing Pte Ltd
5 stars - based on 11 reviews

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