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   Consumer Reviews of Wah Hong Motors & Credit Pte Ltd
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5.0
 
374 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
JITENDRA GHOSALKAR, Owner of Lexus ES250.
Good team of proffessionals  Posted on 21-Dec-2024
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience4.0
I was recently referred to Wah Tong motors by Car choice for Insurance repair and claims. Service was good with a very courteous and patient front desk to the service personnel carrying out the works. I found them very proffessional in their approach. Few of them whom i got to know and interacted with during this service provided were Dorine from front desk helping with reporting the incident and all paper work associated, to i guess it was Joyee if i am not wrong to arranging the spares and coordinating on the claim with Insurance company etiqa to Jimmy and finally Danny helping with the actual works with his staff. To kee the long story short would higly recommend them and summarize my experience as below. "Good team of proffessionals with a very empathetic, courteous and patient approach towards customers" - JITENDRA GHOSALKAR, Owner of Lexus ES250 SNS15--E
 

review user
Mr Le, owner of Nissan Qashqai SLU74S.
Top-notch service  Posted on 27-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wah Hong Motors consistently delivers excellent service, and this visit was no exception. The staff are incredibly responsive and take the time to explain everything about my car's condition. They make sure to discuss the repair plans with me in detail before starting any work, which I truly appreciate. When I picked up my car, it was not only in pristine condition but felt as good as having a brand-new engine. The attention to detail and the care they show in their work are outstanding. I highly recommend Wah Hong Motors for their professionalism and top-notch service - Mr Le, owner of Nissan Qashqai SLU74-S
 

review user
Mr Kee, owner of Toyota Wish.
Great service and great value  Posted on 26-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car's aircon started leaking, so I drove to Wah Hong Motors for help. The team quickly identified the issue and replaced the cooling coil while also performing an aircon flushing. Not only was the service efficient and professional, but I also received a special 15% discount, which was a pleasant surprise! I'm really impressed with their expertise and customer care. Highly recommend Wah Hong Motors—great service and great value! - Mr Kee, owner of Toyota Wish SGY15--Y
 

review user
MN3, owner of Toyota Dyna GBF82S.
My trusted workshop  Posted on 25-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My lorry vibrate pretty badly, so I send in my vehicle to Wah Hong and look for Ah Hao Brother. Ah Hao Brother share with me to replace the long shaft coupling. The problem resolved perfectly! Since Ah Hao brother experience really impress me a lot. I also let them solve my aircon issue and replace my Tires under Wah Hong motor. They have gain my trust and confident. Thank you Wah Hong. - MN3, owner of Toyota Dyna GBF82--S
 

review user
Mr Ong, owner of MercedesBenz GLC250 SND97C.
Reliable and trustworthy car workshop  Posted on 24-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently visited Wah Hong Motors to have my engine mounting set replaced and decided to take advantage of their servicing maintenance as well. The entire experience was seamless and professional. The team demonstrated exceptional expertise, and they ensured that all work was done efficiently and to a high standard. I was impressed by their attention to detail and commitment to customer satisfaction. It's clear they take pride in their work, and it shows in the quality of service they provide. I'm giving them a well-deserved 5 stars and would highly recommend them to anyone looking for reliable and trustworthy vehicle servicing! - Mr Ong, owner of Mercedes-Benz GLC250 SND97-C
 

review user
CM, owner of Isuzu NHR85A YP71A.
Thanks to their prompt and reliable service  Posted on 24-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
When an error message appeared on my vehicle's dashboard, I decided to visit a nearby workshop for a check-up. I drove to Wah Hong Motors, where Ah Chiong quickly assessed the situation. He explained that the issue was related to the battery and recommended replacing it to resolve the problem. Since I was already there, I decided to take advantage of their services and opted for a full vehicle servicing as well. The team worked efficiently, handling both the battery replacement and the servicing with care and expertise. The entire process was smooth, and I appreciated the professionalism of Ah Chiong and his team. They kept me informed throughout, ensuring everything was in good order before returning the vehicle. Thanks to their prompt and reliable service, my vehicle is now running smoothly, with the error resolved and the added benefit of thorough maintenance. - CM, owner of Isuzu NHR85A YP71--A
 

review user
OMM, owner of Honda Shuttle.
Loyal Customer  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I've been a loyal customer of Wah Hong Motors for several years now, consistently relying on their services for my vehicle. My overall experience has always been positive, just like the glowing reviews on SGCarMart and Google. Their professionalism, expertise, and excellent customer service make them stand out. Keep up the fantastic work, Wah Hong Motors—you've truly earned my trust and appreciation! - OMM, owner of Honda Shuttle SMU7--X
 

review user
Mr Tan, owner of Toyota Wish.
Relax at Wah Hong  Posted on 19-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I send my rental car to Wah Hong for the regular servicing. I can enjoy coffee and realx at thier waiting area at lvl 2. As always their services are good and fast. I always enjoy coming here to service my ride. I can have a good break here while waiting for my car to be ready. Anyone who need a good resting place while waiting for car to be serviced, here can be your first choice. - Mr Tan, owner of Toyota Wish SJW29--P
 

review user
Mr Alex, owner of Honda Shuttle.
New set of Tyre  Posted on 13-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Noticing that my tires were wearing out and nearing the end of their lifespan, I decided it was time to replace them. I drove my vehicle to Wah Hong, a trusted service center, to have a brand-new set of tires installed. While I was there, I also opted to take advantage of their engine oil servicing, ensuring that my car would continue running smoothly and efficiently. - Mr Alex, owner of Honda Shuttle SMC36--D
 

review user
Mr Kenny, owner of Audi A3.
Transparency and willingness to answer my questions gave me confidence  Posted on 13-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
When it was time to replace my vehicle's timing belt, I decided to search for a reputable car workshop nearby. A quick Google search led me to Wah Hong Motors, which was highly recommended and came with glowing reviews from many satisfied customers. Intrigued by the positive feedback, I decided to give them a try and drove in for the necessary replacement. Looking back, I can confidently say that my overall experience at Wah Hong Motors was truly wonderful. From the moment I arrived, I was greeted with warmth and professionalism. The staff at Wah Hong Motors were attentive and made me feel welcome. It was clear that customer satisfaction is a priority for them, as they patiently listened to my concerns and explained the process of replacing the timing belt in detail. Their transparency and willingness to answer my questions gave me confidence that my car was in the right hands. One of the first things I noticed was how well-organized the workshop was. The workspace was clean and tidy, reflecting their commitment to quality and professionalism. It wasn't just the environment that impressed me—the team worked like a well-oiled machine, each person focused on their role and ensuring everything went smoothly. The mechanics demonstrated a high level of expertise and care when handling my car. They took the time to inspect the timing belt thoroughly, and their attention to detail was evident throughout the entire process. While the replacement was being carried out, they provided updates, which I greatly appreciated. It's not often that a workshop takes the time to keep customers informed step by step. This level of communication not only reassured me but also showcased their dedication to building trust with their clients. The timing belt replacement was completed efficiently, but at no point did I feel like they were rushing through the job. On the contrary, it was clear they were committed to doing the work correctly and thoroughly. After the replacement was finished, the mechanic even went the extra mile to check other aspects of my car to ensure everything was functioning as it should. What truly set Wah Hong Motors apart, however, was their customer-focused approach. Beyond the technical expertise, the friendly and approachable demeanor of the staff made a big difference. They genuinely cared about providing a positive experience, and their professionalism was matched by their excellent communication skills. As I drove away, I could feel the difference in how my car performed. The smoothness and responsiveness were a clear indication of the quality work done on the timing belt replacement. It was an immensely satisfying experience, and I left Wah Hong Motors feeling confident about the condition of my vehicle. I now fully understand why Wah Hong Motors has such glowing reviews and high recommendations. They not only deliver excellent technical service but also create a comfortable and trustworthy environment for their customers. I'm incredibly pleased with my decision to visit them and would not hesitate to recommend Wah Hong Motors to anyone in need of reliable car servicing. Five stars to them for their wonderful service and exceptional customer care! - Mr Kenny, owner of Audi A3 SLS17--X
 

review user
MR Marine, owner of Toyota Dyna GBF17K.
Great job to the entire team!  Posted on 01-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently took my company lorry for its regular servicing, and the overall experience was absolutely wonderful! From start to finish, everything was handled with great professionalism and care. The team at the service center was incredibly welcoming and ensured that the entire process was smooth and hassle-free. They took the time to inspect the vehicle thoroughly, addressing all necessary maintenance tasks efficiently. I was particularly impressed by how well they communicated each step of the servicing process, keeping me informed about what was being done and why. It gave me a lot of confidence knowing the lorry was being taken care of by skilled and experienced technicians. Not only was the service completed on time, but the vehicle also felt noticeably better on the road afterward, which shows the quality of their work. Overall, it was a seamless and positive experience, and I wouldn't hesitate to recommend their services to others. Great job to the entire team! - MR Marine, owner of Toyota Dyna GBF17--K
 

review user
Customer
Customer-focused service  Posted on 30-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently visited Wah Hong Motors for my vehicle's routine servicing, and I was thoroughly impressed with their service! The team worked efficiently, ensuring the servicing was completed in no time. Their speed, however, did not compromise the quality of their work, which was top-notch. What stood out even more was their friendly and approachable attitude. From the moment I walked in, the staff was welcoming, attentive, and eager to assist with any questions or concerns I had. Their professionalism combined with their genuine customer care made the entire experience smooth and enjoyable. I left feeling completely satisfied and confident that my vehicle was in excellent condition. I highly recommend Wah Hong Motors for anyone looking for quick, reliable, and customer-focused service. Keep up the great work!
 

review user
VPC, owner of Mitsubishi Fuso YQ29B.
The lorry is now back in action  Posted on 29-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The old company lorry had an issue where the door lock couldn't close properly, which was becoming quite inconvenient. After searching around the west area for a reliable workshop, I came across Wah Hong Motors. Deciding to give them a try, I drove the lorry over to see if they could help resolve the problem. The team at Wah Hong Motors quickly assessed the situation and identified the best solution. They recommended replacing the faulty door lock entirely to ensure a proper fit and smooth functionality. Without wasting any time, they got to work on the replacement. Throughout the process, the staff demonstrated professionalism and efficiency, keeping me informed about the progress. Once the work was completed, I collected the lorry and tested the new door lock. It worked perfectly, and I was impressed with the quality of their workmanship. What stood out the most was their friendly and accommodating service, which made the experience even more pleasant. Wah Hong Motors proved to be a dependable workshop, and I was glad to have found them. The lorry is now back in action with a fully functioning door lock, ready for daily use. - VPC, owner of Mitsubishi Fuso YQ29--B
 

review user
Mr Lim, owner of Honda Vezel.
The experience was fantastic  Posted on 29-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently visited Wah Hong Motors for a routine servicing and to have my brake pads replaced, and I must say, the experience was fantastic! I had heard a lot of great things about Wah Hong through their numerous positive reviews, and now I can confidently say that they truly live up to their reputation. The team was professional, efficient, and very thorough in handling my vehicle. They clearly explained the servicing process and provided insights into the condition of my brake pads, making me feel well-informed and assured about the work being done. Their excellent service, combined with their friendly and approachable demeanor, made the entire experience smooth and stress-free. I'm more than satisfied with the results and will definitely return for future maintenance needs. 5 stars to Wah Hong Motors for their outstanding service! - Mr Lim, owner of Honda Vezel SKZ83--D
 

review user
Mr Mohamed, owner of Mazda 3.
Great job, Wah Hong Motors  Posted on 24-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently visited Wah Hong Motors for routine servicing of my vehicle, and I must say, they did an excellent job! The staff was professional, attentive, and efficient throughout the entire process. From the moment I arrived, I felt confident that my car was in good hands. They addressed all my concerns and ensured that the service was completed to the highest standard. I'm thoroughly impressed with their work and will definitely be returning for future maintenance needs. Great job, Wah Hong Motors! - Mr Mohamed, owner of Mazda 3 SMY5--U
 
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Merchant Logo Wah Hong Motors & Credit Pte Ltd
5 stars - based on 374 reviews

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