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   Consumer Reviews of Lambency Detailing
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OVERALL RATING
 
559 Reviewers
5 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
3.6/5 Outlet Experience
3.4/5
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559 Reviews

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review user
Vincent Goh, Owner of Honda Civic, verified customer
Very prompt replies and professional service  Posted on 24-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very prompt replies and professional service! Friendly staff and no hard selling too :) satisfied customer 👍🏽 - Vincent Goh, Owner of Honda Civic SMR22--L

1 Review Photo(s)

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review user
Shaun, Owner of Honda Accord, verified customer
Best place to do ceramic car coating!  Posted on 24-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Sent my car for the ceramic coating Evo in Sept 2021. Staffs were approachable, friendly and knowledgeable. Dorothy explained all the different packages with patience, no hard-selling. Very detailed and impressive coating. Good workmanship, appreciate the complimentary post coating inspection and wash. Well-recommended place for ceramic coating for vehicles! - Shaun, Owner of Honda Accord SJV17--B

2 Review Photo(s)

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Management Response by Lambency Detailing
24-Sep-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
Carmour
4th Gear
21 reviews
646 points
597 forum posts Joined on 26-Apr-2004
See ur reflection here  Posted on 23-Sep-2021
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Overall Rating: 
Excellent guys there with high skill. Made my car shine like a mirror surface. Can see my reflection.
Management Response by Lambency Detailing
24-Sep-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Joe, Owner of Volvo V40, verified customer
Impressed with the workmanship  Posted on 21-Sep-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dorothy shared with me about sonax ceramic coating, did my homework and decided to give lambency detailing a try. I must say I am really impressed with the workmanship and the overall customer service. Definitely a cut above the rest of the detailing shops in Singapore. I would like to thank Dorothy & her team for the pleasant experience. Thank you Lambency Detailing. - Joe, Owner of Volvo V40 SMW51--Y

4 Review Photo(s)

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Management Response by Lambency Detailing
24-Sep-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Aiden, Owner of Toyota Prius C Hybrid, verified customer
Efficient service  Posted on 31-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Efficient service rendered, Dorothy was patient and detailed in her explanation. Will return again 👍🏻 - Aiden, Owner of Toyota Prius C Hybrid SLU46--S

1 Review Photo(s)

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Management Response by Lambency Detailing
02-Aug-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Yip Yong Nan, Owner of Kia Cerato, verified customer
Good worksmanship.  Posted on 16-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
It's my first time trying out the SONAX basic coating with the standard detailing package. No hardselling and good worksmanship. No more swirl marks on the paint and looks like brand new car! Duration is about 6 hours but it is faster as expected. Uncle Neo and team did a excellent job. Highly recommended car grooming place! There is even a customer lounge unfortunately today its closed for some reason. Next time will come again! Will intro to friends and families! Staffs were all friendly too. - Yip Yong Nan, Owner of Kia Cerato SLP85--G
Management Response by Lambency Detailing
18-Mar-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Selina Tan, Owner of Honda Civic, verified customer
Courteous and polite.  Posted on 14-Jan-2021
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience2/5
The shop units in Paya Ubi Ind are nxt to each other. That makes each shop front able to park only 2 cars at a time. So, if the business there is busy esp on weekends, cannot even stop the car to drop it off. Can be quite problematic. As for Lambency itself, the staff and workers are courteous and polite. Even the bosses. Price wise, for a normal range kind of ceramic coating, the price is as good as it can get, compared to other shops. That is reasonable pricing. A package with external wash and internal vacuum is available but it is a bit expensive. No package for external wash itself. It's a pity. - Selina Tan, Owner of Honda Civic SDH38--H
Management Response by Lambency Detailing
18-Jan-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Jun Wei, Owner of Honda Fit, verified customer
Very professional and friendly  Posted on 09-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My first experience visited this workshop was welcomed by the friendly staff and Dorothy. Dorothy was very patient explaining to me their service package for me to decide what I needed for my car. I felt very comfortable for me to choose which I am very pleased. One of the best experience was their lounge on the second floor with lift provided, while I waited for their final touch up of my car. The lounge was spacious, air-conditioned, beverages provided, huge TV with a movie played and a comfortable sofa. Their products were displayed too. Overall, when I saw my car with the final touch up I was very satisfied and I would recommend my friends to come to visit this workshop for a good detail wash, polish and wax. Thanks, Dorothy for her assistance and walk me through after work is done. Very professional and friendly. - Jun Wei, Owner of Honda Fit SMR14--T
Management Response by Lambency Detailing
11-Jan-2021

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Chan Jia Hui, Owner of Mazda 3, verified customer
Great promotion, worth it!  Posted on 09-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Did my ceramic coating on a promotional package. Response was quick and queries were all addressed promptly. The services took about 6 hours plus for my 3-year old Mazda 3 and the results are great. The coating was put to test immediately with a downpour and the water repellency has improved significantly. Hope that it will last me for at least 2 years now. Thanks to crews of Lambency Detailing! - Chan - Jia Hui, Owner of Mazda 3 SLT52--M
Management Response by Lambency Detailing
11-Dec-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
Johnnytky
Neutral Newbie
1 reviews
1 points
6 forum posts Joined on 28-Sep-2020
Thumbs up to Lambency detailer  Posted on 15-Nov-2020
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went for lambency basic ceramic coating. Collected the car after leaving it with them for 7 hours but my wife who has a sharper sense for details notice 2 stains. WhatsApp lambency and arranged for an appt to get it rectified. They managed to get rid of 1 of the stain but they were not able to polish off the 2nd stain (they did may it more faint). Joseph was very patient and advise it is likely due to acid rain eating into the paint (I.E they will not be able to polish it off). Pretty sure it was due to the bird shit which splattered on my bonnet when I parked the car under a tree at dempsey 4 days ago. Will take his word for it that it is acid rain.

He also dished out advise on how to maintain the car post ceramic coating. Service rendered by Lambency detailing is better than other detailers. Thumbs up!
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Simon Cheng, Owner of BMW 118I, verified customer
Going the extra mile  Posted on 31-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very impressed with Matthew and his staff. Had a horrible tree sap stain that burnt into my white paint. Lambency was able to solve this together with their coating package to give me a great deal. Going the extra mile to work the long hours in the detailing industry is truly commendable. Matthew and his team is dedicated to give a premium service for the right price. - Simon Cheng, Owner of BMW 118I SMV40--K
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Winson, Owner of Nissan Note, verified customer
Good Job Lambency Detailing.  Posted on 09-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
"First time went for paint protection service for my new car. Staff are friendly and responsible. This is the first time i leave such review as I am impressed with the staff's honesty. During the service, a small dent was made accidentally by them. I did not notice it when i collect the car. But they own up to me and promised to make good the dent. Although i am heart pain as it is a new car but their honesty impressed me. Well Done to Zhang and Dorothy. Will definitely goes back for their car spa service. Their boss Matthew is also very sincere although i didn't get the chance to meet him and he requested his staff to update him promptly on my dent repair. - Winson, Owner of Nissan Note SMV29--S
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Mervyn, Owner of Honda Vezel, verified customer
No regret! 2 thumbs up!  Posted on 20-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Saw the ads on FB and wanna give it a try, make an appointment down to do a car spa for my car. Once i reached the shop is full of cars doing car spa and polishing. The staff who named Joseph walking out and said Hi to me and introduced their specialty on car spa.. Joseph is a nice and friendly guy who will tell you their professionalism works. I think is a good choice to come down to Lambency Detailing to give it a try for your beloved car.. No regret.. I give them both thumbs up 👍👍 - Mervyn, Owner of Honda Vezel SLN37--Y
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Shabnam Shaffi Phillips, Owner of Honda Stream, verified customer
Transparent pricing and not pushy  Posted on 16-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I'm very satisfied with the service from Lambiency Detailing! I chanced upon them by chance & within half an hour they were willing to pick up my car from my work to advanced interior grooming including pests care. They were very professional & took care of my problem immediately. They're also very transparent about their charges & doesn't push you to unnecessary expense if not necessary. Definitely worth a try. - Shabnam Shaffi Phillips, Owner of Honda Stream SGB37--C
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
review user
Shabnam Shaffi Phillips, Owner of Honda Stream, verified customer
Definitely worth a try  Posted on 14-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I'm very satisfied with the service from Lambency Detailing! I chanced upon them by chance & within half an hour they were willing to pick up my car from my work to advanced interior grooming including pests care. They were very professional & took care of my problem immediately. They're also very transparent about their charges & doesn't push you to unnecessary expense if not necessary. Definitely worth a try. - Shabnam Shaffi Phillips, Owner of Honda Stream SGB37--C
Management Response by Lambency Detailing
27-Nov-2020

Thank you for the review. We are happy to ensure our customers here at Lambency Detailing are satisfied with our service and the outcome of your car. A good review like yours makes us want to work even harder to deliver the best results possible. Thanks again for taking the time to recommend us to others, we look forward to your return :)

 
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Merchant Logo Lambency Detailing
5 stars - based on 559 reviews

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