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   Consumer Reviews of AutoSprint Pte Ltd
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OVERALL RATING
 
30 Reviewers
4.5 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.1/5 Outlet Experience
4.4/5
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30 Reviews

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Facebook Reviewer
Extremely efficient, polite, service oriented  Posted on 24-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Recommended by VinCar to send our car to AutoSprint. It was our 1st time using an external service centre and we were extremely impressed and pleased with the overall service. Lester was most helpful to address our initial concerns with the car inspection. Our service advisor, Lionel was very knowledgeable and quick to advise on the parts to replace, to repair and fix. Extremely efficient, polite, service oriented and his turnaround time was so fast. Totally happy with our interactions and overall, a stress-free and pleasant experience. Will definitely send our cars for future servicing at AutoSprint! Very satisfied and pleased customers :)) - Neo Geok Kuan Post Management Response
 
review user
Facebook Reviewer
Awesome & excellent customer service  Posted on 15-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Started my car servicing with AutoSprint since 3 years back after the vehicle purchase from V1NCAR. Awesome and excellent customer service by SA Justin. Kudos and thumb up for his professionalism. Appointment booking for servicing also is a breeze. Reliable and responsible service center that proceed with my hardware warranty claim promptly with no further question asked. Now they have spacious customer waiting lounge with massage chair, free flow coffee/tea/bread/biscuit. Overall was a pleasant and satisfied experience with AutoSprint. - Ng Wei Loon Post Management Response
 
review user
Mobile Reviewer
Good customer service  Posted on 13-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Service supervisor (Justine) provide very good customer service - Stephen Ang, Owner of Honda Freed SMD69--R Post Management Response
 
review user
Facebook Reviewer
Fantastic service  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Fantastic service and advice from Justin! - Chen Yu Jeun Post Management Response
 
review user
Mobile Reviewer
Cozy lounge  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Good service, nice lounge, free WiFi - Wrong Chew Ming, Owner of Honda Shuttle Hybrid SMM75--X Post Management Response
 
review user
Mobile Reviewer
So far so good  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I got nothing to comment, so far so good - Mohammed Jefferi, Owner of Honda Freed Hybrid SLQ31--Z Post Management Response
 
review user
Mobile Reviewer
Quick support  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Very good services, fast responses, - Sam Ng, Owner of Honda Freed Hybrid SMD79--X Post Management Response
 
review user
Mobile Reviewer
Happy transaction overall  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money3/5
  • Outlet Experience3/5
Overall good... except for outdoor and service side because I didn't do it... cheers - Chan Yee Hon, Owner of Toyota C-HR Hybrid SLX79--H Post Management Response
 
review user
Mobile Reviewer
Fast service and clean workshop  Posted on 08-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money3/5
  • Outlet Experience3/5
Fast services, it has a clean and safe working environment. There is a customer lounge with beverages for customers while waiting for the car servicing to be done. - Arthur Ng, Owner of Toyota Sienta Hybrid SLV27--J Post Management Response
 
review user
Facebook Reviewer
Professional staffs with nice waiting lounge  Posted on 02-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
I was at AutoSprint for my first servicing (through VINCAR). The staff were professional and polite, the customer lounge is comfortable and well appointed with water, a coffee machine, biscuits and snacks, and a well maintained rest room. The car was returned vacuumed and washed which is a great way to end the service experience. - Joachim Leow Post Management Response
 
review user
Facebook Reviewer
Great and helpful service  Posted on 22-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Great and helpful service from lionel! - Jiadong Ye Post Management Response
 
review user
Facebook Reviewer
Pleasant experience  Posted on 30-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Thank you Justin and your team for making it a very pleasant experience for us. The booking was a simple process and the reception was warm and friendly. The whole servicing took less than half a day and the price was reasonable. Thank you once again. June Tay Post Management Response
 
review user
Facebook Reviewer
Great service by very knowledgeable staff  Posted on 28-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Great service by very knowledgeable staff, and reasonable pricing. Highly recommended! - Irwin Lim Post Management Response
 
review user
Facebook Reviewer
Overall, a great experience  Posted on 13-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
First class service by the staff, smooth process to send and collect the car. Send my car for polishing and servicing, job was done really well! There is a fantastic lounge too for you to wait while they service your car. Overall, a great experience for me and I would strongly recommend Autosprint as your one-stop place for all your car needs! - Shabeer Mohideen Post Management Response
 
review user
Facebook Reviewer
Professional & patient  Posted on 12-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
The scheduled servicing was done pretty much on time. Terry was professional, patiently went thru the car's user interface with me - Lei Erl Post Management Response
 
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Merchant Logo AutoSprint Pte Ltd
5 stars - based on 30 reviews

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