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   Consumer Reviews of Gen Capital Pte Ltd (Rental & Leasing)
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OVERALL RATING
 
43 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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43 Reviews
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estherpua
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Mar-2022
Thank you Deon for the awesome service.  Posted on 01-Mar-2022
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Overall Rating: 
Great experience with Deon. Fast replies and very efficient. He was able to answer to all my enquiries and was very detailed. Will recommend to family and friends.
 
Rjcom
Neutral Newbie
2 reviews
0 points
1 forum posts Joined on 15-Mar-2009
Very good service  Posted on 08-Jan-2022
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Overall Rating: 
Hassle free, straight forward, best deal, good service! Recommended!! A+++
 
Jet
Jet
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 21-Jul-2010
Excellent Cars Sales Experience  Posted on 05-Jan-2022
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Overall Rating: 
Good service, well demonstrated, patiently explain or answer our questions, wiling to go extra miles just to sell us 8 yrs old car, happy to get a car with good price & in good condition, definitely will go back to Jet for our the next car plan. Highly recommended! Thanks Jet & keep it up!
 
GraceWong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Dec-2021
Thank you Edwin :)  Posted on 03-Dec-2021
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Overall Rating: 
Great car dealing experience with Edwin. He seek to understand the requirements and provided the best arrangement for first time buyer like us. Truly appreciate the extra miles, keep up the good work!
 
review user
Alvin Kho, reviewed on Google
They are very professional and replies quickly  Posted on 07-Apr-2021
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Overall Rating: 
  • Customer Service5/5
They are very professional and replies quickly. The employees are patient as well because I kept asking them questions that I needed to clarify to clear my doubts and they were still very polite. Not even a single sign of annoyance shown. Will definitely be back to rent. - Alvin Kho
 
review user
Johnny Bravo, reviewed on Google
Thanks bryan for the great service  Posted on 15-Dec-2020
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Overall Rating: 
  • Customer Service5/5
Thanks bryan for the great service and help with my rental. Happy to have rented from them for the last 7 months, but sadly I have to go back to my country now. Deposit was refunded immediately. When I am back, will rent from bryan again! Merry Christmas everyone! - Johnny Bravo
 
review user
Weihong Neo, reviewed on Google
Highly recommended!  Posted on 02-Oct-2020
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Overall Rating: 
  • Customer Service5/5
Amazing follow up services and goes the extra mile. Highly recommended! - Weihong Neo
 
review user
K B, reviewed on Google
Good customer service in the end made the rental worthwhile  Posted on 14-Aug-2020
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Overall Rating: 
  • Customer Service5/5
Amended - the initial problems with the first car were sorted out after a few days and the replacement met my expectations. Problem was dealt with so I have changed my review to reflect this. Good service when needed. Final review: replacement car was much better than the first one and they even gave a discount for the inconvenience of exchanging the car. Good customer service in the end made the rental worthwhile. - K B
 
review user
Kim Chan, reviewed on Google
Extremely responsive even on weekend!  Posted on 10-Aug-2020
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Overall Rating: 
  • Customer Service5/5
I am impressed with Jen's outstanding service, very hardworking and extremely responsive even on weekend! Kudos to you for having such a great team and glad that I re-contract another 6 months rental from you guys. Cheers - Kim Chan
 
review user
Jai Zhang, reviewed on Google
I'm happy with the deal!  Posted on 04-Aug-2020
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Overall Rating: 
  • Customer Service5/5
Collected my reserve rental car on Tuesday this week. So far so good, condition is good and comprehensive coverage too! Friendly staff running through paperwork on the collection day and I'm happy with the deal! Renting it for 1 year - Jai Zhang
 
review user
Fulin Tay, reviewed on Google
Thank you for the efficient and prompt service!  Posted on 09-Jul-2020
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Overall Rating: 
  • Customer Service5/5
Thank you for the efficient and prompt service! Rental process is fuss free and easy. Car was received in very good condition and it's clean. Joshua is very friendly and accommodating to my needs! Thank you! - Fulin Tay
 
review user
kung teik, reviewed on Google
Fast and efficient.  Posted on 06-May-2020
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Overall Rating: 
  • Customer Service5/5
Fast and efficient. Cars are well maintained and clean. - kung teik
 
review user
Richard Sim, reviewed on Google
Excellent car rental services  Posted on 16-Mar-2020
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Overall Rating: 
  • Customer Service5/5
Excellent car rental services from Gen Capital! Was overwhelmed by the service provided by friendly staff Edwin. Cars are clean and well maintained with Low rental rates compared to market rates. Not to mention they have a clean, bright and welcoming office that are easily accessible. Will definitely recommend! - Richard Sim
 
review user
Charlotte Chan Hui Lin, reviewed on Google
Competitive rates  Posted on 16-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
Competitive rates with the perfect car condition to go along with it! - Charlotte Chan Hui Lin
 
review user
Joycelyn T, reviewed on Google
Thanks for the efficient service  Posted on 14-Mar-2020
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Overall Rating: 
  • Customer Service5/5
Thanks for the efficient service. I'm truly feel satisfied and honoured by the service level Edwin have provided. You really go the extra miles for your customers satisfaction. Rest assured, i will be your loyal customer from now on. Best car rental company ever dealt with! - Joycelyn T
 
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Merchant Logo Gen Capital Pte Ltd (Rental & Leasing)
5 stars - based on 43 reviews

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