Great experience with Gen Capital. Megan was proactive & communicative throughout. No hard sell, and transparent on the process, all the existing issues. And was genuinely helpful throughout the process. Even when a previously identified issue re-surfaced, she handled it responsibly, and had it sorted out no questions asked. Two thumbs up... No bait and switch. Nothing dodgy. Car was clean & has been good since. Good job Megan... Appreciate your professionalism.

Sales staff was nice and professional. Initially gave them a 5 stars rating. After taking over the car, everything became a "Wear and tear" Item. I didnt ask for a discount, they proactively gave me a car cam which was nice. After taking over the car several issues were not resolved. 1) parking assist proximity sensor failed. This happened during test drive and results in a loud beeping sound. Sales staff disabled the parking assistance to hide this fact. When questioned she said it was hill start stop assist. Only realised the fault after taking over the car. 2) Engine bay oil leak covered by engine vanity cover. Vicom didn't catch this during inspection. Not sure why. 3) intake valve was fully clogged with carbon deposit. All in I spent over 2k to fix up the wear and tear I didn't make a fuss about the above but what really pissed me off was: 1) Sales provides 2 servicing coupons which specifies 4L 5W40 SHELL engine oil and filter. When I went to change oil, they filled it up with motormech 5w40. A chinese company which doesnt even have a website. They insisted I need to bring my own oil if that's what I want. Imagine buying a Lexus from them and realise they stuck a sticker over the Toyota and insists they're the same. VW TDI engines are extremely sensitive to engine oil which causes intake valve issues. 2) missing engine bay protector. A part that protects the undercarriage of the engine from debris. They insisted an entire missing part is wear and tear.

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Great experience with Deon. Fast replies and very efficient. He was able to answer to all my enquiries and was very detailed. Will recommend to family and friends.

Hassle free, straight forward, best deal, good service! Recommended!! A+++

Good service, well demonstrated, patiently explain or answer our questions, wiling to go extra miles just to sell us 8 yrs old car, happy to get a car with good price & in good condition, definitely will go back to Jet for our the next car plan. Highly recommended! Thanks Jet & keep it up!

Great car dealing experience with Edwin. He seek to understand the requirements and provided the best arrangement for first time buyer like us. Truly appreciate the extra miles, keep up the good work!

They are very professional and replies quickly. The employees are patient as well because I kept asking them questions that I needed to clarify to clear my doubts and they were still very polite. Not even a single sign of annoyance shown. Will definitely be back to rent. - Alvin Kho

Thanks bryan for the great service and help with my rental. Happy to have rented from them for the last 7 months, but sadly I have to go back to my country now. Deposit was refunded immediately. When I am back, will rent from bryan again! Merry Christmas everyone! - Johnny Bravo

Amazing follow up services and goes the extra mile. Highly recommended! - Weihong Neo

Amended - the initial problems with the first car were sorted out after a few days and the replacement met my expectations. Problem was dealt with so I have changed my review to reflect this. Good service when needed. Final review: replacement car was much better than the first one and they even gave a discount for the inconvenience of exchanging the car. Good customer service in the end made the rental worthwhile. - K B

I am impressed with Jen's outstanding service, very hardworking and extremely responsive even on weekend! Kudos to you for having such a great team and glad that I re-contract another 6 months rental from you guys. Cheers - Kim Chan

Collected my reserve rental car on Tuesday this week. So far so good, condition is good and comprehensive coverage too! Friendly staff running through paperwork on the collection day and I'm happy with the deal! Renting it for 1 year - Jai Zhang

Thank you for the efficient and prompt service! Rental process is fuss free and easy. Car was received in very good condition and it's clean. Joshua is very friendly and accommodating to my needs! Thank you! - Fulin Tay

Fast and efficient. Cars are well maintained and clean. - kung teik

Excellent car rental services from Gen Capital! Was overwhelmed by the service provided by friendly staff Edwin. Cars are clean and well maintained with Low rental rates compared to market rates. Not to mention they have a clean, bright and welcoming office that are easily accessible. Will definitely recommend! - Richard Sim