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Consumer Reviews of ANA Capital Pte Ltd | ||||||||||||||||||
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Reliable and Reasonable | Posted on 08-Jun-2024 | |
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Rental honda shuttle | Posted on 20-Jan-2025 | |
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VW ID3 rented | Posted on 08-Jan-2025 | |
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- Technical Expertise4.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Great Deal! | Posted on 24-Jul-2024 | |
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4.5
stars - based on 5 reviews
1) Car was rented for 3 months with no accident, no knocks from any vehicles/passengers.
2) Light rubbing marks/scratches which was almost non-existent on the doors, those i did not even know it was there before or after i returned. The paintwork of the car was not that good either.
I was charged!
3) Scratches on front bumper undercarriage. This was unavoidable if i come across humps or down slope. I cannot even see the scratches from the front view.
I was charged!
4) Remember to wash your car and polish it well else it will be charged to you as well.
If the deposit is of small matter to you, just rent from them. You most likely will not get back the full deposit back. Beware of the eagle eyed lady assessing the car. Be flexible and understanding more will help your business. __I__
1 Review Photo(s)
Dear Customer,
We value your feedback, even if your experience was mixed. We understand your frustration and apologize for any inconvenience caused.
We would like to clarify our rental agreement procedures. Upon collection of the car, we record any damages and require customers to acknowledge this with a countersignature. We ensure all our cars are well-maintained before renting them out. If there are any damages upon returning the car that were not initially recorded, and these are proven with photos, customers will be charged accordingly, or they have the option to get the car repaired.
If there are no damages based on the initial record, no additional costs will be incurred, and the full deposit will be refunded.
Thank you for your understanding.