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   Consumer Reviews of First Garage Pte Ltd
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5.0
 
196 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Poh, Owner of Porsche Panamera.
Excellent customer service  Posted on 11-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is the first time I serviced my car at First garage Pte Ltd. Had an issue with my transmission. mechanic check the issue on the spot and was able to advise in detail the issue, repair needed and cost. He communicated with great clarity what they were going to fix alongside their charges. They are very genuine.. I subsequently also had my aircon fixed. Both jobs were done well. Overall reasonable pricing with excellent customer service. Highly recommended. - Poh, Owner of Porsche Panamera SBE3--A
 

review user
Kay Ng, Owner of Audi Q2.
Highly efficient and trustworthy  Posted on 04-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Last weekend, my car broke down and wouldn't start. I searched for reviews on Google and reached out to First Garage. Their response was prompt. Gordon got in touch, organized a tow truck, and kept me informed about the situation and necessary repairs. The whole process was hassle-free and straightforward, with clear pricing updates. It went so smoothly that I decided to ask him to service the car as well. Highly efficient and trustworthy! - Kay Ng, Owner of Audi Q2 SNE2--X
 

review user
Dan Pek, Owner of Honda Fit.
Keep up the excellent work!  Posted on 10-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A visit is highly recommended—the staff and team are top-notch and can compete with any dealership. The mechanics are extremely knowledgeable! They offer a complete solution for all your car maintenance needs. The process is smooth via WhatsApp, with superb updates before and after the service, keeping you well-informed. Keep up the excellent work! Job well done. Thank you for taking such good care of my car. 👍👍👍 - Dan Pek, Owner of Honda Fit SMH11--J
 

review user
Lum, Owner of Volvo S90.
Service and professionalism were exceptional  Posted on 10-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Even though they are a smaller garage, they manage newer and high-end vehicles with great skill. I was especially impressed by their thorough assessment and their dedication to performing only those repairs they were confident about. Their service and professionalism were exceptional, and they followed up to ensure everything met a high standard. I highly recommend them for an outstanding service experience. Thanks to Ah Wang and Team! - Lum, Owner of Volvo S90 SLK66--R
 

review user
Ken, Owner of Toyota Alphard.
Customer satisfaction was evident  Posted on 10-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The work was completed on time, and the final cost was exactly as quoted. I was particularly impressed with the exceptional value for money. They even performed a complimentary inspection and identified a few areas that needed attention, which they fixed at no extra charge. The workshop was well-maintained, and the staff’s dedication to customer satisfaction was evident. I highly recommend First Garage for anyone looking for reliable, high-quality car service! - Ken, Owner of Toyota Alphard SDP22--D
 

review user
Ramesh, Owner of M.G. ZS.
Very pleased with the service  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a great experience with First Garage. The team was friendly. There were no surprises, and the work quality was excellent. They even provided a detailed breakdown of the work performed and offered valuable advice on maintaining my vehicle. I’m very pleased with the service and will be bringing my car here for all future needs. Highly recommend their services! - Ramesh, Owner of M.G. ZS SLB20--C
 

review user
Ah Tee, Owner of Infiniti Q50.
Exceeded all my expectations  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First Garage exceeded all my expectations. I brought in my car for a major overhaul, and the level of service was outstanding. The staff was not only professional but also genuinely caring, taking the time to explain every detail of the repair process. The repairs were completed on time, and the quality of the work was top-notch. They even followed up with me a few days later to ensure everything was still running smoothly. The pricing was fair and transparent, with no unexpected costs. The workshop was immaculate, and it was clear they take pride in their work environment. This kind of exceptional service is rare, and I wouldn’t hesitate to recommend First Garage ( Ahwang) to anyone. They’ve earned a loyal customer in me! - Ah Tee, Owner of Infiniti Q50 SLD79--S
 

review user
Ahmad, Owner of Mercedes Benz B180.
Fantastic experience with First Garage  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a fantastic experience with First Garage. From the moment I walked in, I was greeted with a warm welcome and a professional attitude. The team was very knowledgeable and quickly diagnosed the issue with my car. They kept me updated throughout the repair process and were clear about what was needed and why. The repair was completed ahead of schedule, which was a huge plus. The cost was exactly as estimated, with no hidden fees or surprises. The workshop itself was spotless and well-equipped, which made me feel confident in their ability to handle my vehicle. Highly recommend their services for anyone needing reliable and efficient car repairs. - Ahmad, Owner of Mercedes Benz B180 SNR33--D
 

review user
Jason Ng, Owner of Honda Vezel.
Great experience  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently visited First Garage for some repair, and I had a great experience. The staff were friendly and professional, and the service was fast and efficient. They took the time to thoroughly explain the issues with my car and provided a detailed, honest estimate before proceeding with any repairs. My car was ready on time and running perfectly. I’m very satisfied with the quality of the work and would definitely recommend to others. - Jason Ng, Owner of Honda Vezel SNK66--P
 

review user
Christina Ong, Owner of Honda Vezel.
Incredibly welcoming and professional  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had the pleasure of visiting First Garage Pte Ltd for some much-needed repairs on my car, and I couldn’t be happier with the experience. From the moment I walked in, the staff was incredibly welcoming and professional. The team took the time to explain the issues with my car in detail, and they provided a clear, honest estimate before any work began. The quality of the repair work was outstanding. My car was returned to me in perfect condition, and they even went the extra mile to ensure everything was running smoothly. They were also punctual, completing the work within the promised timeframe. One of the standout aspects was their transparency. I was kept informed throughout the process and never felt pressured to make unnecessary repairs. Thank you to the entire team for your excellent service! - Christina Ong, Owner of Honda Vezel SLD95--J
 

review user
Apple, Owner of Kia Cerato.
Staff was friendly and professional  Posted on 09-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had my vehicle serviced at: First Garage Pte Ltd, and I couldn’t be more impressed. From the moment I walked in, the staff was friendly and professional. They took the time to explain what needed to be done in clear, understandable terms without pressuring me into any unnecessary repairs. Will defiantly come back again for service & will recommend friend's too. Good job! - Apple, Owner of Kia Cerato SKV30--A
 

TofuMan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Sep-2021
Great Services and friendly Staffs  Posted on 22-Aug-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
People with good service does make a huge difference in your experience. This is my first visit, and I would say Joseph is very service oriented. He takes pride in his biz and ensure bits n pieces of my concerns are addressed before his crew act on the job.
Jason and ah Wang handle my car with care.
Reasonable rate and professional services .
Please keep it up
Couldn't ask for more and of cos this wouldn't be my last visit!

From: Audi Owner SXX2233X

1 Review Photo(s)

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Ic3milo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Aug-2024
Exceptional Service and Quality Workmanship  Posted on 01-Aug-2024
Exceptional Service and Quality Workmanship! I recently had my car serviced at First Garage and was thoroughly impressed with the level of expertise, professionalism, and customer care I received. From the initial booking to the final handover, the team was friendly, courteous, and kept me informed every step of the way. The work was completed to a high standard, and special shout out to Joseph on the detailed explanation of the services performed and the recommendations for future maintenance. The price was competitive, and I felt confident that I was getting value for money. 👍🏻👍🏻👍🏻👍🏻👍🏻

2 Review Photo(s)

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review user
my replacement of cooling coil and condenser is done within 6hours. Power! Time is money..
Super professional and efficient  Posted on 31-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Super professional and efficient with diagnosing the aircon problem I encountered (within 10mins), other workshops cannot identify and say need take 2-3 days. Moreover, they value customer’s time and get the job done promptly - my replacement of cooling coil and condenser is done within 6hours. Power! Time is money. I will definitely be back for future car servicing needs. - Andy Chen, Owner of Mercedes Benz E200 SKW82--E

1 Review Photo(s)

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review user
Errick, Owner of Volvo V90.
Knowledgeable staff  Posted on 29-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Before coming to First Garage, I went to several car workshops nearby my house for my car repair. But they did not manage to fix my car and the condition was turning from bad to worse. After my poor experience with those workshops, my friend recommends me to give this workshop a try. After sending in my car for inspection check, their system able to diagnose my car issue that other workshops just merely do a visual inspection hence not able to rectify the issue. After the diagnosis, I got them to quote me the parts that needed to be replaced clearly, they aren't pushy, but I decided to get my car fixed with them. Knowledgeable staff. - Errick, Owner of Volvo V90 SNR38--Y
 
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Merchant Logo First Garage Pte Ltd
5 stars - based on 196 reviews

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