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   Consumer Reviews of iCAR SG Rental & Leasing
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4.8
 
19 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0

cicitruongsg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Oct-2026
Trustworthy, hassle-free car leasing  Posted on 05-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently leased a Toyota Prius Hybrid 1.8S from iCAR SG Rental & Leasing, and I could not be happier with the overall experience. From initial inquiry to vehicle handover, the entire team demonstrated top-tier professionalism and genuine care for their customers.
The car was handed over in immaculate condition—extremely clean inside and out, fully serviced, and running smoothly. The hybrid fuel efficiency is incredible, making daily commuting both comfortable and highly economical.
Car leasing can sometimes involve hidden terms or complicated fine print, but iCAR SG was completely transparent. Every detail regarding deposit, insurance coverage, usage limits, and return conditions was clearly explained upfront.
The team was quick to respond to every question I had during the lease period. Their friendly and responsive service gave me complete peace of mind throughout.
If you are looking for a trustworthy, hassle-free car leasing company in Singapore, I whole-heartedly recommend iCAR SG I will definitely be coming back to them in the future!
 

uniserviceconsultancy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Oct-2026
Hassle free and trustworthy  Posted on 05-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Moving my family to Singapore as an expat comes with a massive checklist, and sorting out transport was one of my biggest worries given the notorious vehicle costs here. After texted from four different companies, I decided to go with icar sg on a Land Rover on a long term basic , and it has honestly been one of the best administrative decisions I've made since arriving.
The entire process was incredibly professional. Unlike standard rental counters that push for quick turnarounds, the salesperson took the time to explain the entire process. The contract was 100% Transparent—every single dollar was accounted for, with absolutely zero hidden fees, dynamic surcharges, or ambiguous clauses regarding wear and tear.
Anyone renting long-term/short term knows that the real test of a rental company isn't day one; It's month six when the car needs servicing. I've gone through three routine maintenance cycles now, and the coordination is flawless. Their team handles the servicing with priority. There is min downtime for my daily commute or family routine. And Unmatched Customer Support:
Final Verdict:
If you are looking for the absolute cheapest budget rental, you might find cheaper rental, but if you value peace of mind, impeccable vehicle maintenance, and stress free experience, this company is worth every dollar. A huge thank to icar sg for making our transit and stay in Singapore so smooth!"

1 Review Photo(s)

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tohweisheng1999
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Oct-2026
Good and fun experience renting car with nice owners  Posted on 05-Oct-2026
Rented multiple car from this company. They were very flexible and always accommodating to my last minute request for rental cars. For long of loan, they even offered discount for travelling to Malaysia if you go in often. Out of like 8 times of rental; I had one veh that I drove for awhile that broke down. Their services they provided was adequate and immediately get me a replacement on the day. For returning and collection of veh, they are very flexible anytime of the day. There was once I forget something in the vehicle and they will keep it for you to come and collect. You can have the car delivered or collected for you at a fixed cost as well. Explains the flexibility in them. They even delivered the car to D'Arena near Tuas location even tho their office was at the east side. If you are looking to try different type of vehicle, they have. And they also provide same pricing for conti cars. I was lucky enough to try different type of cars as well. The boss and the people are friendly; Easy to struck conversation. The provide a small waiting room with aircon also incase u need to wait around. The replies from the people was also prompt. There was once I rented a Volvo and I got into a minor accident whereby I damaged the headlight washer cap. It broke and I reported it. They were pretty chilled about it and they were very nice enough waived it and didn't request any payment which I was very thankful for. Honest business man which virtue are hard to come by.

3 Review Photo(s)

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review user
Bennet, Rented MercedesBenz CLA Class CLA180.
Great service always  Posted on 05-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly recommended icar sg! Great service always. I had a fantastic car leasing experience with icar sg, and I truly couldn’t have asked for better services. From the initial stage of booking to return of the vehicle, the entire process was very smooth, transparent, and completely stress-free. Eric and his team were outstanding. He was professional, responsive, and genuinely attentive to my needs. Every enquiry I had was answered clearly, and he took the time to make sure I was comfortable with every step of the leasing process. There was no pressure, no guesswork, and no last-minute surprises. Just honest advice and reliable service. The car was delivered in great condition, exactly as promised, and the overall experience exceeded my expectations. It’s rare to find a leasing company that combines efficiency with such a personal, customer-first approach, but icar sg does exactly that. For those looking for a trustworthy car leasing company with top-notch service, I highly recommend icar sg rental & leasing . This was genuinely an enjoyable and hassle-free experience, and I wouldn’t hesitate to lease from them again, once I am back in sg - Bennet, Rented Mercedes-Benz CLA Class CLA180
 

review user
Cedrick, Rented MercedesBenz CLA Class CLA180.
Responsive throughout the rental  Posted on 03-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a great experience with iCar! The whole rental process was smooth and hassle-free, and the car was clean, well-maintained, and comfortable to drive. The staff were friendly, helpful, and responsive throughout the rental. Everything went smoothly from collection to return, and I really appreciated the good service. Would definitely recommend iCar to anyone looking for a reliable and convenient car rental service in Singapore. Will definitely rent from them again! 🚗👍 - Cedrick, Rented Mercedes-Benz CLA Class CLA180
 

darrenleekh89
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Sep-2026
BAD  Posted on 25-Sep-2026
Wanted to rent an alphard over the weekend to drive up to genting. Couple weeks before collection, they told me that a renter got into an accident and car might not be ready so ask if ok to change me to an audi a6. I was fine with it so proceed. On the day of collection, i was waiting at the office and the guy drove in with an altis, telling me he just came back from genting with this altis and was very comfortable blah blah. Tell me actually a6 driving up to genting not very reliable. I asked where is the audi and he said previous renter have not returned car, i have to make do with this altis. This guy waited till i was already at the office waiting for collection before telling me the car that i want is not available. I heard from a friend that they had already rented out the a6 long term few weeks back. Seems like they just wanted to lure me to book with their company and had no intention of keeping their promise
Management Response by iCAR SG Rental & Leasing
05-Oct-2026

Dear Darren,
We sincerely apologise for the negative experience you had with us.
For full context, the Audi A6 you booked was a new inventory added to cater to your booking but the seller delayed the handover date.

On the date of collection, our salesperson proposed 3 solutions:
1) full refund of booking fee and transportation fee incurred by you. (If you decided not to proceed with the Altis)
2) if you continue with the booking: you decide the rental amount, the Altis was full petrol and you are allowed to return with half tank, and extended the return timing to 7pm
3) you are allowed to drive the Altis back home, and return within the day without any costs, if you are able to secure another booking with other companies.
We are committed to working with you to resolve the matter in a fair and satisfactory manner.
You opted for the 2nd option.
We deeply understand your frustration with the unforeseen situation you encountered, therefore when you delayed the return time and returned with 1/5 tank, we still refunded the full deposits the next following day without any deduction.
Thank you for supporting our rental services

 

review user
Taikhoom Vajihi, Rented Toyota Wish.
10/10 customer service  Posted on 13-Dec-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a Wish from them, However, due to some issue, it was not available on the pick up date, So they took the initiative to upgrade me to an Audi Q3 for the same price and came all the to my place the next day to replace it with the Wish that i had initially booked. 10/10 Customer Service. Their Operation are extremely smooth and efficient. Their staff is very professional and friendly. Overall extremely satisfied with the company. The car was very nice, never give any problems. The service also very good, hassle free. Overall i got no complaints 👌🏼 Solid Experience. Will definitely Rent again😁 - Taikhoom Vajihi, Rented Toyota Wish

1 Review Photo(s)

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review user
Anurag Sharma, Rented Honda Vezel Hybrid.
Process was seamless and efficient  Posted on 09-Dec-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car from ICarSG and couldn't be more impressed with their service. From booking to return, the process was seamless and efficient. Eric and his team were incredibly friendly and helpful, making sure I understood all the rental details and answering any questions I had. The car itself was in excellent condition—clean, well-maintained, and ready for my journey. It drove smoothly, and I felt completely safe and confident on the road. I highly recommend iCarSG to anyone looking for a reliable and hassle-free self-drive car rental experience. I'll definitely be using their services again in the future! - Anurag Sharma, Rented Honda Vezel Hybrid
 

dominic36907
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Oct-2026
Phv rental  Posted on 03-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a vehicle from them for phv usage and eric is very responsive & Supportive throughout. Picking up and dropping off the vehicle took only a few minutes with no hidden rules or surprise fees.
 

minhhnguyett278
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Oct-2026
Reliable car rental company  Posted on 02-Oct-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came back to rent again with them, they are super nice and easy to talk to especially Eric super nice guy rented their Lancer and Altis very nice ride and clean interior, look for Eric he will explain to you thoroughly and always try his best to look for cars suitable for his customers! - LC, Rented Mitsubishi Lancer
 

review user
MOHAMMAD FAIZ, Rented Toyota Prius Alpha Hybrid.
Smooth transaction and a fair policy  Posted on 23-Mar-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Just a few days before Hari Raya, I thought I couldn't find anymore car rentals. Luckily, iCarsg still have some available cars for rent. Smooth transaction and a fair policy. Now all my family and in-laws very happy that I get to drive them around! Thanks guys! 😁👍 - MOHAMMAD FAIZ, Rented Toyota Prius Alpha Hybrid
 

review user
Keegan, Rented Hyundai Ioniq Hybrid.
Friendly, proactive and sincer  Posted on 07-Mar-2026
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Eric from icar is friendly, proactive and sincere. He attended to us in our challenges in getting another car as my existing ride is going to scrape in few weeks time. Our ideas are very well aligned and here we gotten our next awesome car! Highly recommended - Keegan, Rented Hyundai Ioniq Hybrid
 

louisgohjincheng
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Dec-2025
Great business ethics, hassle free dealings  Posted on 13-Dec-2025
Very straightforward and honest owner, excellent responsiveness when assisting with problems and solving them, pleasant to do business with.
 

review user
Abdul Rahman, Rented Toyota Wish.
Easy-going character  Posted on 05-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I experience It and I feel so satisfied With the service been provided by the Company and the staff are so friendly, Easy-going character thank you so much. You guy all of you from icar sg private Limited. And I feel easy to recommended friends or relative for the experience that I had - Abdul Rahman, Rented Toyota Wish
 

review user
Jason Quek, Rented Mercedes Benz C Class C180.
iCar was prompt  Posted on 05-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a Toyota Wish MPV and was told the car may not be returned in time for my pick up. iCar was prompt to inform me and arranged a replacement to an upgraded car. The condition of the car is well kept. Picking up and returning of the car was also hassle free. The nearest MRT station is about 20 min of walk. Overall experience is ok. Will recommend to friends. - Jason Quek, Rented Mercedes Benz C Class C180
 
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Merchant Logo iCAR SG Rental & Leasing
5 stars - based on 19 reviews

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