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   Consumer Reviews of SVJ Autowerkz Pte Ltd
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4.3
 
24 Consumer Reviews
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Technical Expertise
4.3 Customer Service
4.3
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Value for money
4.3 Outlet Experience
4.3

review user
Sin Nico.
Great workmanship  Posted on 22-May-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Referred by my friend, i went for my post purchase car inspection and maintenance work. I must say that kim of SVJ autowerkz gave a comprehensive diagnosis, great workmanship and service level on continental cars. A great honest and reliable mechanic if you are looking for one. - Sin Nico
 

review user
Su Jian Ji.
Keen is now my regular mechanic  Posted on 05-Mar-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
When all other mechanics (one guy even told me 30 years experience with Benz and never heard of my issue) told me they don't know what the problem was and closed the conversation, Keen actually persisted in helping to pinpoint the issue over a few months. Thereafter Keen is now my regular mechanic in servicing and repair. Straightforward all-round good guy and doesn't beat around the bush. - Su Jian Ji
 

review user
Ng Zhao Sheng.
Highly recommended for car owners  Posted on 12-Feb-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Honest and Responsible workshop to go to. Servicing done thoroughly and even clean engine bay for my car. Highly recommended for car owners. - Ng Zhao Sheng
 

review user
David Koh.
Will not go again  Posted on 11-Feb-2025
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Will not go again - David Koh
 

review user
Bernard Wee.
Excellent Service  Posted on 20-Jan-2025
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
"Excellent Service at SVJ Autowerkz!" I recently visited SVJ Autowerkz for my car's periodical servicing and was thoroughly impressed. Mr. Keen and his colleague were incredibly knowledgeable and provided excellent service. They not only performed the necessary maintenance efficiently but also took the time to explain various aspects of my car's condition and potential future repair needs. I appreciated their transparency and the valuable insights they shared. The quality of work was top-notch, and I left feeling confident in my car's performance. I highly recommend SVJ Autowerkz and will definitely be returning for future services. Sincerely, Bernard Wee SGM2T - Bernard Wee
 

review user
xavier32lau.
Friend recommended this place  Posted on 04-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had some issues with the tyres / turning of my vehicle. Friend recommended this place, overnight car fixed and no more odd sound price not the cheapest, but service is definitely there. Won't kenna chop . Vehicle is merc c180 ! - xavier32lau
 

review user
Grace Yang.
Professional and really reasonable cost  Posted on 19-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car got Coolant leaking problem last week. At another workshop they list so many things that need to be replaced and quote of S$3000 plus. But So lucky I found SVJ car workshop, repair fast, professional and really reasonable cost, boss KEEN very honest and try to save the money for customer. He explained the details of every part my car needed to replace and the cost to me. While they did the repair they covered my car very well using the protection and after work they cleaned the whole car, even everything under the hood. Very very satisfied repair experience, and definitely this workshop will be my life long car repair shop and I will recommend it to all my friends as well. All the best!Grace Yang
 

review user
Don Dzul.
Mechanic Kin and Sam are very knowledgeable  Posted on 11-Jun-2024
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
GOOD and RECOMMENDED!!! Mechanic Kin and Sam are very knowledgeable to handle car engine. Problem was diagnosed at a short time and explanation was logic and true. Various recommendations were shared with customer. Very transparent. Workshop is clean and safety compliance.Both mechanics are professional. Surely will seek their services again. - Don Dzul
 

review user
Agnes Ng.
Exceptional service  Posted on 07-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my Mini One to replace transmission oil and engine mount. Pleased with their transparency in pricing, and also the exceptional service. The error code or this Mini is not easy to reset. But they tried their best to get it solved. - Agnes Ng
 

review user
Mahendran Krishnan.
Don't make sense at all  Posted on 17-Apr-2024
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Went for engine cyl head remove, clean and refit back, quoted sgd880, then add in gasket o rings etc, exclude fuel pump, bill came up sgd2400. I paid without much question since, 1st time here and daily I been siting there after work, take off few days , finally day 4, test run the car. Whole engine jammed. As usual, SVJ didn't take responsibility and blame me for revving up engine to 3000/4000 RPM.. Don't make sense at all. Once open engine oil bottom plug, found oil so so dirty,thou SVJ claim they have replaced new oil, Engine was running less than 1hour idling, 15mins on the road, prior died down. Finally, SVJ wanted to swap the whole engine, after dismantling all. I refused since doesn't make sense at all and towed out my car. So, all in, lost almost sgd3k, including grab for me, towing etc and now maybe another sgd8k or so for overhauling. God bless me Just to add on for SVJ reply dated 16th Apr 1) no new parts ie piston, con rod, bearings, piston rings changed for the sgd2400, purely for labour, some gaskets etc and low pressure fuel pp x sgd400 which SVJ claim popped when they 1st start engine. So, dont understand what's SVJs point to drive 1000/2000 RPM ? 2) after engine jammed, crank was jammed, we checked manually. Engine oil was totally black when draining. Which engine oil turns black after engine running less than 15mins on the road? When opened up, camshaft was dry, all journals worn out etc etc. - Mahendran Krishnan
 

review user
Roy Ng.
Quick responses  Posted on 07-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very honest and transparent workshop, rough quotation given to customer for a sense of how much things will cost. Went in for headlight, oil change and brake service. Quick responses and provides pictures of all the parts that are changed and updates with pictures of different stages of work done to the car. Very happy with services provided, highly recommended workshop. - Roy Ng
 

review user
Desmond Choo.
I will never drop by again  Posted on 07-Apr-2024
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Was there to do my regular servicing 3 weeks ago. I was been told by the boss my rear brake pad got worn off and been quoted A3 OEM $120, original $180 and Ceramic pad $220. Opted for OEM and he claims stock will take about 3 hrs to be in his shop. He told me I can drop by next weekend to install again and settle the payment thereafter. Went there on the next weekend to change my rear brake pad. After installation, was been told to pay $160 for the OEM brake pad. I told him this was not what he quoted to me. He just said it manufacture from Europe. Feeling unhappy as this was my regular workshop that I have done with change of my air con air compressor and engine mounting. I immediately paid off as do not want to waste anymore time with this person. For me, no matter how good is their servicing package, I will never drop by again with sure a person with not integrity. Business can only do long only if you gain trust from your customer and not by increase the price after the installation which was previously agreeed. Another scenario happened was with my air con compressor. I was been told that might be issue with the my car sensor and he claims need to send to another workshop at Kaki Bukit which his workshop is located at Jurong to test if the issue was due to sensor or air con compressor. However, after he just left his workshop less than 5 mins ago, the new air con compressor just delivered to his shop. Thereafter, I received a call from him about 40 - 50 minutes later and mentioned issue was due to my compressor. I am fine to change my air con compressor but you can be more straightforward then been so drama and wasted half of my day in your workshop. Lastly, I got to agree with some of the comments that they will not quote you the price for the change of parts if only you insist to ask for them before change. - Desmond Choo
 

review user
Presley.
Sincere and honest mechanic  Posted on 04-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have been servicing and doing repair works for my car with keen since last year , very sincere and honest mechanic. Always providing with the best advice to maintain and prelong the usage of my vehicle. Highly recommend their workshop as they also provide the best workmanship. - Presley
 

review user
Rayhan Low.
Professionalism and efficiency  Posted on 28-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
When down to SJV Autowerkz as my car was having technical issues. They solve the matter promptly with professionalism and efficiency. Would highly recommend to consult them for any car related matters. Once again thanks for taking care of my ride. - Rayhan Low
 

review user
Jia Qi Lim.
Pls don't come here  Posted on 18-Mar-2024
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
This place is a total scam. Came here to get it check for my mercs' hard to start and jerking issue. The guy came over to conduct some smoke test without saying the price. Alr told the guy that there was no need for a smoke test as I just did one recently but he insisted. And after the test was done, there was no leakage issue and wanted me to change so many things. He charged $90 for the smoke test. Gosh. What a scam. Pls don't come here. To reply the comment below: the mechanic already plugged in the smoke test device before informing me. And he did not state the charges. I was only informed of the pricing when I decided to leave. Anyway the mechanic recommended all the big items to change. I have resolved the issue by changing a small item. - Jia Qi Lim
 
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Merchant Logo SVJ Autowerkz Pte Ltd
4.5 stars - based on 24 reviews

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