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Non-existent customer service: AVOID |
This is my belated review from Oct 2022. Brought in my Macan for an engine and PDK gearbox tuning for S$2,400 (S$2,568 with GST then).
Prior to bringing in the car, I had a few email queries. Eugene (whom I understand is a part-owner of the company) was super responsive and would reply me within the day. At no point did Eugene mention that he would be the tuner.
When I dropped off my car a... Read More »
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I sent my car for VAG East for repair and was quoted $4000 plus. Went to another workshop and he resolved my issue with a fraction of the cost. Will not return to the shop again.
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Regarding the car body re-painting quality I have no complaints but the process protection work is very terrible. The first time deliver my car was for repainting for 7 days of work on 17 Nov 2022, later I found the car's left side mirror frame have a pry marking, and the mirror plates up and down control were damaged. That was after the next day when I adjusted the mirror and then found it damag... Read More »
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No Judgement Here Just Stating Facts.... |
Nov 15th '21
No judgement just stating facts. Aug 26th '21 car broke down on PIE with full Christmas lighting warning signs with faults in Tire Pressure Monitoring Sys, Stabilization Control, Brake Servo, Hill Hold Assist, ProActive Occupant Protection, Electronic Parking Brake, Adaptive Front Lighting etc. Sep 8th '21 got billed $2,700.68 majority cost being Engine ECU $2,320.00. Sep 15th '21 ... Read More »
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