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   Consumer Reviews of Hanip Automobiles Pte Ltd
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4.9
 
67 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

Hakiem26
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Nov-2019
Thumbs up Hanip Automobiles  Posted on 19-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have discovered Hanip Automobile from SG Car Mart based on their good reviews.

When the engine icon lighted up on my Lancer EX, my immediate instinct is to send it to Hanip to troubleshoot the problem. And during this experience with Mr Hanip, he actually helped his customer ALL OUT sincerely. I truly appreciate the help he has rendered and solved whatever headache I was facing then. Even his after-service was superb! He went the extra mile of whatsapping me to check whether the issue still persists after a few days later when servicing was done. Mr Hanip is really professional and is indeed an expert in his line. Hence, it was worth the waiting time and money spent to send my car to his workshop. Although the replacement parts are expensive but Mr Hanip has managed to source the refurbished original parts at a lower cost. What I appreciate most is when he actually did the replacement of parts with his own hands even though he was quite tight up. His personal touch really touches my heart. He is such a down to earth boss. In addition, he would take a ride in my car with me and detected the problems with the car. I truly appreciate his great service and I would say thumbs-up for the good experience with Hanip Automobile!
 

review user
PM Yeo, reviewed on Google
Recommended Workshop  Posted on 14-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very professional services from Hanip. My go to person on all my car problems. - PM Yeo
 

review user
Norazni Diron, reviewed on Facebook
Reasonable price & superb service offered  Posted on 12-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Awesome service n consultation done. Will definitely come again. Pricing are much cheaper than other shops considering using original parts. Keep it up Mr Hanip. Will definitely come again to ur shop - Norazni Diron
 

review user
Saharuddin Hj Samad, reviewed on Facebook
Very experience & efficient workshop!  Posted on 22-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Met Mr Hanip the man himself when i brought my car in for checking. I waited in the comfortable nicely decorated main office while my vehicle was being fixed. Can tell the enthusiasm and good customer service through the conversation with Mr Hanip. He actually identified another issue which I was unaware of and was undetected by previous workshop. His mechanics are also very experience and efficient. So my Honda Fit Gen2 was taken care of. Outstanding service with good prices. - Saharuddin Hj Samad
 

review user
Hanna, Owner of Toyota Vios, verified customer
Great Customer Service  Posted on 15-Oct-2019
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Price still acceptable. Workmanship and customer service offered is fabulous! Will definitely come back to service my car here again in future. - Hanna, Owner of Toyota Vios
 

neutonium
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Feb-2018
Thank you Mr. Hanip!  Posted on 04-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my first time patronizing Hanip Automobiles, I stayed in the West so it's really quite a distance to travel there. Bottom-line, I have not been disappointed. Hanip gets the job done, professionally!

I sent my car for engineer mounting replacement, prior to heading down i message Hanip to enquire, for which he responded with details of the expected work involved, time needed and cost.

My advise and to be fair to the busy man, ask as much as you need on the first call/message. Thereafter, bring your car to the workshop so he can assess and give you advice what needs to be done and what not. Despite that I told him other mechanic said my wheel bearing has issues, he test drove and told me it's ok, no need to change. It could have been a "You want to change/repair what i just do for you"... It's business to him, but no, that's not his style.

My first impression of Mr. Hanip is that he's a very amicable, humble man. So yes, he was ex-BM Master Tech and his workshop uses only original parts.

When the work is about done, he WhatsApp me with a video clip telling me what was done and showed me the replaced parts. Such attention needs time for sure, I never had a workshop that did this. Pleasantly surprised and appreciate his efforts. I picked up my car and happy I am.

Thank you Mr Hanip! Wish you continued success in your business!
 

review user
Razak Jakaria, reviewed on Google
Two thumbs up!  Posted on 24-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good and sincere mechanic. He solved my car timing chain problems within a day. Certainly will recommend him. 2 thumbs up. - Razak Jakaria
 

review user
Muhammad Fadly, reviewed on Facebook
Top class service offered!  Posted on 16-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Did a Full servicing @ Mt Hanips workshop. The way he work is totally different from other normal workshop. His service is top class but you need patience for his class of service. What you can expect from a person who have been certified bu Toyota Japan, before he start checking your car internally he will drive with you & check physically. Once he identified the problem, he will then internally check the car for confirmation. After everything finish, he will again drive with you in the car for us to feel the difference. Really need patience during servicing as the waiting time is longer as per normal workshop. Top of the class, i have only good things to say. Thumbs up 😏🤘🏼 - Muhammad Fadly
 

review user
Raymond Choo, Owner of Mitsubishi Grandis, verified customer
Good  Posted on 16-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It's generally a good and reliable workshop! Boss is very friendly and his technical knowledge is good. - Raymond Choo, Owner of Mitsubishi Grandis
 

review user
Yuvanesh TS, reviewed on Google
Worth every single $  Posted on 12-Jun-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been going to Hanip Automobiles for the last few years. What i really appreciate is his customer service and professionalism. Mr. Hanip always takes the time to listen to my concerns and does the necessary checks to confirm if there are any issues. My car has been running smoothly without any issues ever since going to him. His prices are slightly higher then other workshops but it is worth paying for that peace of mind and trust. If there are additional costs, he will inform you in advance, however as with any other financial transaction it is always good to confirm to avoid miscommunication. - Yuvanesh TS
 

review user
Nas Gerrard, reviewed on Facebook
One of the best workshop!  Posted on 10-Mar-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
reliable and honest workshop . one of the best in east. fixed steering wheel rack and solved the squeaking sound. - Nas Gerrard
 

review user
Soo Meng Hon, reviewed on Facebook
Professional in repairing Japanese cars!  Posted on 25-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Mr Hanip provided great services and is a professional in repairing Japanese cars especially, Toyota cars. I have been experiencing sounds emitting from my Vios and I had thought that it an exhaust problem, upon driving out with Mr Hanip he promptly discovered that it's a bearing problems that my previous workshop failed to detect. Will definitely come back to service my Vios in the coming 3 months time. Highly recommend Hanip Automobiles to my friends and family for thier great services and skillset. - Soo Meng Hon
 

DotDOTdot
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 20-Sep-2013
The Real Specialist  Posted on 30-Nov-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great knowledge and have the right equipment to troubleshoot the problem of my car. Upon confirmation of the cause, repair was done and the issue was totally gone. A happy driver now as the price paid was below what I have expected.
 

review user
Lim, Owner of Hyundai Avante, verified customer
Everything is great  Posted on 20-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
In short they are good workshop, offer great service and have experienced mechanics. - Lim, Owner of Hyundai Avante
 

review user
Isham Bond, reviewed on Google
Mr Hanip, Japan-trained master technician!  Posted on 14-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had issues with my vehicle that wasn't resolved by 2 other well-known local workshops several times over a month. I found Hanip Automobiles on the Net and read the numerous positive Facebook reviews and tried my luck subsequently. Mr Hanip personally inspected the car, identified the issues, sent me pics of the relevant defective parts and suggested to repair the most pressing issues that would affect overall safety and reliability. The replaced parts were original and finally, my car was cured within a day! Mr Hanip is a Japan-trained master technician and it shows! I exclusively visit Hanip Automobiles nowadays as I trust in his experience, expertise and the quality of his workmanship. These 3 qualities are certainly hard to come by these days and I am fortunate to have found them in this workshop. Bravo Mr Hanip! - Isham Bond
 
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Merchant Logo Hanip Automobiles Pte Ltd
5 stars - based on 67 reviews

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