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   Consumer Reviews of Hanip Automobiles Pte Ltd
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OVERALL RATING
 
66 Reviewers
5 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.9/5
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66 Reviews

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mohdshalihin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Jan-2018
Simply the Best!  Posted on 02-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been searching high and low for a mechanic to solve the problem with my Toyota Estima. I googled for a specialist in repairing Toyota and came across Hanip Automoblie. Read reviews of his work and they were positive so i decided to give it a go. I was glad that i did because he made my car felt like new again. Truly down to earth and honest man indeed! My car was repaired in 2 days and I am happy to have found a mechanic who is knowledgeable, professional and honest, which is hard to find. Thank you Hanip for taking the time to explain and give me assurance that you will fix the problem for my car. Highly recommended if you are looking for an honest, hardworking and competent mechanic!
 
Kelvin67
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
KNOWELDGABLE AND HONEST - Mechanic and Always Listen and Solve Customer Problems  Posted on 11-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My Lexus RX back was hit by sMRT bus and i need the car to be fixed fast and good. As it 3rd party claims (sMRT) and that day is also the last day of my motor insurance ---- when I called up the insurer and and I was told that I have to claim it myself. WHY SHOULD I BUY INSURANCE IF MY INSURER CANT LEAN FORWARD TO HELP

I browser SGCARMART, I found Hanip Automobiles Pte Ltd and he cadential is there - so I drove from the west to Hanip workshop and he patiently explain about the claim and what to do - best of all, he leave it to us to decide should we engage he service or not.

Hanip and his partner handle my accident claims and repaired - handed over the car back to me in 5 days and on top of it ---- he get me a courtesy car as I require it for course of my work

Overall, I am very satisfied with service and repaired work. I would strongly recommend you guys to approach and see it yourself. There a saying when you have no one to trust, the best is to trust a stranger - Unquote ------- cheers !
 
polar27
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Mar-2020
Excellent and Trustworthy Service - Highly Recommended  Posted on 11-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Based on the numerous positive reviews posted online, I went to Hanip's Workshop to evaluate a noise problem with our Toyota Wish and was promptly served by Mr. Hanip himself.

The owner is down to earth and is easily approachable. He is very knowledgeable and was able to diagnose the problem with our car accurately within a short period of time.

I have been extremely pleased with Mr. Hanip and his colleagues' professionalism, customer centric attitude and technical expertise, which sometimes cannot be found even in larger workshops.

Car safety cannot be compromised, and Hanip automobiles set very high standards for servicing and repairs based on my experience with them. Our car runs smoothly now. Thank you Mr. Hanip and co.

I don't usually write a review, but I have been moved to register an account to write one, due to the excellent service rendered from Hanip Automobiles. Highly recommended company for your motor servicing and repair needs!
 
Hakiem26
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Nov-2019
Thumbs up Hanip Automobiles  Posted on 19-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have discovered Hanip Automobile from SG Car Mart based on their good reviews.

When the engine icon lighted up on my Lancer EX, my immediate instinct is to send it to Hanip to troubleshoot the problem. And during this experience with Mr Hanip, he actually helped his customer ALL OUT sincerely. I truly appreciate the help he has rendered and solved whatever headache I was facing then. Even his after-service was superb! He went the extra mile of whatsapping me to check whether the issue still persists after a few days later when servicing was done. Mr Hanip is really professional and is indeed an expert in his line. Hence, it was worth the waiting time and money spent to send my car to his workshop. Although the replacement parts are expensive but Mr Hanip has managed to source the refurbished original parts at a lower cost. What I appreciate most is when he actually did the replacement of parts with his own hands even though he was quite tight up. His personal touch really touches my heart. He is such a down to earth boss. In addition, he would take a ride in my car with me and detected the problems with the car. I truly appreciate his great service and I would say thumbs-up for the good experience with Hanip Automobile!
 
review user
Dr Isham, Owner of Toyota Estima, verified customer
Highly recommended  Posted on 13-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent and prompt service from Mr Hanip, in spite of COVID restrictions. Highly recommended for anyone looking for prompt and reliable servicing! Bravo! - Dr Isham, Owner of Toyota Estima SLD88--K
 
review user
Dr Isham, Owner of Toyota Estima, verified customer
Prompt and reliable service  Posted on 10-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent and prompt service from Mr Hanip, in spite of COVID restrictions. Highly recommended for anyone looking for prompt and reliable servicing! Bravo! - Dr Isham, Owner of Toyota Estima SLD88--K
 
review user
Kok Hua, Paul Ho, reviewed on Google
Excellent experience!  Posted on 14-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent experience dealing with the boss for the first time. He taught me what his father taught him about doing business. Discipline, Honesty and competence. Must say this is the only time I feel that I can trust a car workshop guy. Would definitely deal with him in future. Oh he's trained in Japan and really proud of it. Insists on original parts. I asked him for the reason. Makes sense over the long term. Go ask him yourself... :) - Kok Hua, Paul Ho
 
review user
Tashfique Niloy, reviewed on Google
Good workshop  Posted on 10-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Service was good. Done on the spot in front of my sight. Price was reasonable for Alternator. Thank you! - Tashfique Niloy
 
review user
Rizal Ridwan, reviewed on Google
Best value for money!  Posted on 15-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Positive: Professionalism, Punctuality, Quality, Value Speaking of best value for money, it's this place. Combination of cost(affordable), quality(original parts only) and quality(long lasting). With extra mile service from the owner himself,Mr Hanip, who kept sharing with me on proper car maintenance. TOYOTA and HONDA drivers ,not limited to, I recommend for you to give your car a chance to be revived to its paramount performance. After sales service? Unexpectedly, Mr Hanip immediately sent me a video regards to my coolant issue. ⭐️⭐️⭐️⭐️⭐️ - Rizal Ridwan
 
review user
Michael Ng, reviewed on Google
No regret with Hanip Automobiles!  Posted on 09-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Superb Service and indeed very experienced boss. Reasonable rates and excellent after service follow up No regret with Hanip Automobiles Sincere and honest mechanic that insist on genuine parts - Michael Ng
 
review user
Kevin O'Connor, reviewed on Facebook
Honest & Sincere Workshop  Posted on 28-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Honest businessman, will give you a fair assessment of what needs doing on your car and if it's worth doing or not if the car is old. - Kevin O'Connor
 
review user
Joshua Ng, reviewed on Google
Trusted Workshop! Thank you Mr Hanip!  Posted on 13-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Trusting Hanip with more car since 2018. Couldn't ask for anything better - Joshua Ng
 
review user
Abdul, reviewed on Google
Sincere & Honest!  Posted on 05-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Finally, got my Toyota Wish VSC solved at Hanip. Sincere & honest. Thanks Mr Hanip for your personalized service. - Abdul
 
review user
Suhaila, Owner of Toyota Altis, verified customer
Toyota Specialist  Posted on 28-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Price and overall quality of servicing are superb! Recommended friends to this workshop too! they too have positive reviews. - Suhaila, Owner of Toyota Altis
 
review user
Farhan, Owner of Toyota Previa, verified customer
Definitely recommended  Posted on 17-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Honest workshop with hardworking & dedicated team of the mechanic. Definitely recommended - Farhan, Owner of Toyota Previa
 
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Merchant Logo Hanip Automobiles Pte Ltd
5 stars - based on 66 reviews

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