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   Consumer Reviews of Merlin Motor & Engineering Works
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4.9
 
47 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.8

review user
Haz Xmarksthespot.
Price and value well matched for such service.  Posted on 17-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
I came here in 2005 with my first car. Came back again today after so long with my 3rd car. Service is top notch, Jacky is very patient at explaining things and he even got his guys to check the car meticulously before handing over to me. Price and value well matched for such service. Definitely recommend and definitely coming back again! - Haz Xmarksthespot
 

review user
David Lim.
Highly Recommended!  Posted on 26-Feb-2019
  • Technical Expertise5.0
  • Customer Service5.0
One you can rely on! Great workshop! - David Lim
 

review user
Justin Chen.
Definitely will be my number 1 choice workshop for my car  Posted on 10-Oct-2018
  • Technical Expertise5.0
  • Customer Service5.0
I'm driving a Volvo V60 and have been facing oil leakage from my engine and transmission and had repaired from many workshops who claim know how to solve the problem but still unable to get it done till found Merlin Motor which the staffs there are so nice to check and rectify the issue and totally solve all my problem..been driving over a week with perfect condition till now...kudos to Jacky and his team. Definitely will be my number 1 choice workshop for my car - Justin Chen
 

review user
Justin Wong.
Reliable workshop with good service  Posted on 15-Sep-2018
  • Customer Service5.0
  • Outlet Experience5.0
Have been with them for over a decade...my cars rather...ahem Reliable workshop that has provided good service and follow up action - Justin Wong
 

Well Recommended!  Posted on 06-Sep-2018
  • Customer Service5.0
  • Outlet Experience5.0
 

review user
Raja Bugis Fadh.
Will be visiting Merlin again for another round of wear and tear replacements  Posted on 01-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
Sent my car for oil change. But they also did a thorough maintenance checks for me. All along I knew that my old car need some wear and tear parts to be replaced but just do not have the time to have it go for a check. Jacky did a good follow up and inform me of the issues detected. Professional service at its best. Good job guys! Will be visiting Merlin again for another round of wear and tear replacements.- Raja Bugis Fadh
 

Good service and helpful staffs  Posted on 27-Aug-2018
  • Technical Expertise5.0
  • Customer Service5.0
Look for Jacky. I called in cos my car broke down due to faulty ignition coil. He helped me call a tow truck and fix my coil in ten minutes. He then gave me a spare coil in case my other coil broke down. - Simon Lim
 


kobayashiGT
Supersonic
9 reviews
31,741 points
15706 forum posts Joined on 21-Oct-2013
Jacky and Henry are honest bosses.  Posted on 29-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went there to change my fuel filter and also to check my aircon because, during the daytime, my aircon doesn't seem to feel cold. After speaking to Henry and he attended to me, he went to proceed to help me replace my fuel filter.

After which, when he checks on my air con, he notices one of the pipes is oily and suspected a leak. He did not ask me to do a replacement immediately. He explains to me if the leaks are so big that the air con turns hot very fast, he will suggest a replacement immediately.

If not, he suggested me to do the repairs during the next servicing where he can prepare the parts and will be more cost efficient.

I am very happy with their advice and they are very honest bosses. They have a lot of knowledge about cars and I enjoy chit chatting with them!

I highly recommend everyone who is reading this to pay them a visit for your next maintenance or repairs!
 

review user
https://www.facebook.com/frankie.chiuh.
My next servicing and future servicings & repair will be with Merlin Motor Work  Posted on 24-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
Changed my 10yr+ Selphy aircon compressor in beginning of the year, recently it is switching on and off intermittently. Made appointment with Jacky, attended promptly, he reassured he will honour the 1 year warranty, no question asked, mechanic fixed some loose contacts at the dashboard switch.....FOC......my next servicing and future servicings & repair will be with Merlin Motor Works. - https://www.facebook.com/frankie.chiuh
 

Will visit them again for subsequent servicing  Posted on 10-Jun-2017
  • Technical Expertise4.0
  • Customer Service4.0
Did my Toyota Wish 40km with them. Henry is friendly and gave me the impression that he is honest chap. He never hard sell. Will visit them again for subsequent servicing. - Andy Lee
 

review user
ZJ Chew.
Professional workmanship and excellent after sales service.  Posted on 30-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Professional workmanship and excellent after sales service. Best of all, reasonable pricing that doesn't burn a hole in your pocket/wallet - ZJ Chew
 

review user
Harry Tan.
Reliable and honest company.  Posted on 18-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
Reliable and honest company. The magic is in their attentive and professional service. My go-to car workshop for all my vehicle maintenance and repair needs. - Harry Tan
 

review user
Tan Kia Khye.
Great service!  Posted on 30-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
Trust him 101%. How come? 1. Direct neighbour 10 plus years. 2. His princess learning violin from me. His twin sons too....soon lol. Anyway, great service,great after sales servicE,....aiya everything gre@t. - Tan Kia Khye
 

review user
Hidayat Anuar.
Great service. Friendly workers and boss.  Posted on 09-Jul-2016
  • Technical Expertise5.0
  • Customer Service5.0
Great service. Friendly workers and boss. Will recondmend my friends! - Hidayat Anuar
 
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Merchant Logo Merlin Motor & Engineering Works
5 stars - based on 47 reviews

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