Aurora Car Rental & Leasing Singapore Pte Ltd Reviews & Comments

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Aurora Car Rental & Leasing Singapore Pte Ltd

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Consumer Reviews of Aurora Car Rental & Leasing Singapore Pte Ltd

4.7

67 Consumer Reviews

Technical Expertise	4.7	Customer Service	4.9

Value for money	4.7	Outlet Experience	4.7

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Benjamin, Rented Honda Fit.

Fuss free and great experience renting from them

Posted on 27-Jan-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Rented a Honda Fit for 1 month from Richard. Fuss free and great experience renting from them. Upon collection Richard went through the what if's scenario and how we should handle each situation which most car rental companies don’t do. Vehicle was well maintained and clean too, prompt in providing assistance when required. Highly recommended 👍🏻 Thank you Richard! - Benjamin, Rented Honda Fit

4 Review Photo(s)

Frankie Tan, Rented Hyundai Elantra.

Provided a professional briefing

Posted on 20-Jan-2023

Technical Expertise4.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Richard Yeo provided a professional briefing before we rented the car which is in good and clean condition. When we returned the car, he gave us clear instructions what to do. Most satisfying experience especially my wife and I are senior drivers. - Frankie Tan, Rented Hyundai Elantra

Rengaraj, Rented Toyota Vios.

Brilliant service

Posted on 29-Dec-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Very importantly customer service was superb, anytime assistance is provided be it a call and it will acknowledged. Brilliant service and its definitely Vaued for money - Rengaraj, Rented Toyota Vios

Jack, Rented Toyota Corolla Altis.

Car is good leasing condition

Posted on 22-Sep-2022

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience3.0

Richard done the good job for explaining contract and car condition. Carpark at collection point is like maze. Overall is satisfy on the leasing condition. - Jack, Rented Toyota Corolla Altis

Mon, Rented Toyota Vios.

Very friendly

Posted on 16-Sep-2022

Technical Expertise1.0
Customer Service1.0
Value for money1.0
Outlet Experience1.0

Very friendly. Car in good condition - Mon, Rented Toyota Vios

Jan Long, Rented Toyota Corolla Altis.

Customer service is prompt and friendly, efficient in paperwork

Posted on 16-Sep-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Car is clean, interior is well furnished (original floor mats etc), and most importantly, car works well with no issues! Customer service is prompt and friendly, efficient in paperwork 👍 Car servicing takes less than 45 min. - Jan Long, Rented Toyota Corolla Altis

Tan Ghee Meng, Rented Mitsubishi Lancer.

Honest and reliable car rental

Posted on 01-Sep-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Today I returned the vehicle to Richard after 1 month of rental. The staff are patient and took time to explain all the details and also answer to any questions when in doubt. Vehicle is well maintained and very clean. No issue with the vehicle and can drive without any worries. Honest and reliable car rental to go for. Will continue rental with Richard when in need. Well done. - Tan Ghee Meng, Rented Mitsubishi Lancer SJL

Bothar Boring And Tunnelling Pty Ltd (Singapore Branch), Rented Toyota Vios.

No fuzz, easy to talk

Posted on 30-Jul-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

No fuzz, easy to talk to customer service. Will definitely enage them again. - Bothar Boring And Tunnelling Pty Ltd (Singapore Branch), Rented Toyota Vios

Mustafa Jailani, Rented Hyundai Avante.

Car rental company with excellent service

Posted on 31-May-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Service Excellent. Car maintained at a high level. - Mustafa Jailani, Rented Hyundai Avante

DONGXINQIAO, Rented.

5 stars rental experience

Posted on 31-May-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Nice car, good rental experience. 5 stars. I will rent again. - DONGXINQIAO, Rented Hyundai Avante

Azari, Rented Hyundai HD Avante.

Car is well taken care

Posted on 28-May-2022

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Good car clean car smooth car well taken care - Azari, Rented Hyundai HD Avante

Yas, Rented Toyota Vios.

Excellent customer service

Posted on 26-May-2022

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience5.0

Good customer service. Always available to settle issues and queries - Yas, Rented Toyota Vios

Faizul, Rented Toyota Vios.

Fuss free rental

Posted on 21-May-2022

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Rented thier Toyota Vios for a week ... No problem with the car even though it is not a new car. Fuss free renter whom will tell you upfront of the damages to the car. - Faizul, Rented Toyota Vios

Muhammad Hakim, Rented Toyota Corolla Altis.

Patient staff and good explanation

Posted on 17-May-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

The staff was very patient in answering our queries and shows a lot of care and concern for the drivers. His explanation covers crucial points that some car rental companies don’t. The car was in the great condition and looked like it was well taken care of. Overall, a really nice and pleasant experience dealing with Aurora Car rental. 💯 - Muhammad Hakim, Rented Toyota Corolla Altis

1 Review Photo(s)

Rengaraj Ramasamy, Rented Toyota Vios.

Very properly organised car rental company

Posted on 13-May-2022

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

A very properly organised car rental company, very reliable when in emergency. Valued for money. Workshop staffs a very responsive. - Rengaraj Ramasamy, Rented Toyota Vios

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