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   Consumer Reviews of Ace Chrome & Restorations Pte Ltd
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4.8
 
213 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.8

Fadyan06
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Apr-2013
Job well done!  Posted on 22-Apr-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just came back from collecting my car from Ace Chrome and i'm one happy n satisfied customer.Liased with Carol(a very nice and customer orientated 'Lady Boss') with regards to respraying my rims n a minor touch up here n there.Took up her recommendation about the colour(rims) n it turns out brilliant.The price is reasonable for the excellent job rendered.Would definitely come back for any other related job.Thank you Carol!5 stars!
 

Satruz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Apr-2013
Good and hassle-free service  Posted on 19-Apr-2013
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Got a recommendation to contact Carol at Ace Chrome. Gave me a very reasonable quote to repair and respray my rims (full of kerb rash). Left my car there for about a day and the rims came out looking really good.

Friendly and good service. Will recommend my friends there.
 

I_fanah
Neutral Newbie
1 reviews
0 points
4 forum posts Joined on 20-Sep-2011
6 star service  Posted on 14-Apr-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently I went from shop to shop to spray paint my whole car. My front mud-guard was badly damaged. All the shops quoted high price and need to pay additional few hundred bucks to change my mud-guard. I went to Ace Chrome and met with Carol. She told me not to waste money on changing the mud-guard and quoted a reasonable price. So I left my car there and she promised me my car will look brand new. 5 days later, my car was ready for collection and the end product was superb. She told me to come back should there be anything that need touching up. Excellent service. Value for money.
 

MCFmrhonda
1st Gear
19 reviews
27 points
198 forum posts Joined on 30-May-2009
Good service and workmanship  Posted on 15-Mar-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got some scratches at my rear passenger door (plus above fender), when I was driving down a slope at a multi storey car park.

As I have sticker on my car, hence I may face problem of re-doing all the car stickers again. Called Ace Chrome & Restorations and talked to Carol with regards to this. Arranged the appointment and drove over.

Both Calvin and Carol are patient in advising me as I would not want to spend too much money. Gave me a good quote and briefly explain to me what would be the job process.

Managed to get my car done up within one day! Happy with the good prices and the excellent workmanship. They even help me to touch up my front bumper, where there are some old injuries.

Thanks!
 

Homme74sg
Neutral Newbie
1 reviews
5 points
7 forum posts Joined on 16-Feb-2013
Good price, good job, well done  Posted on 22-Feb-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
I had a few minor scratches at the left back area of my car and I went to Ace Chrome & Restoration for touching up. I found the level of workmanship to be very good and Carol charged me a very reasonable price. Left my car there at 10.30am and got it back at 3.30pm. Very happy with the job. People there are friendly as well. Will definitely go back if (touch wood), kena scratched again. Cheers.
 

Jack_2701
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Nov-2012
Excellent Service  Posted on 12-Nov-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Having been a regular customer of the workshop, it is apparent that Ace Chrome & Restorations Pte Ltd is serving a niche market of continental cars ranging from BMW to Porsche, Mercedes, Audi, VWs, Jaguar etc... recently resprayed my whole car (change colour) and it took about 2 weeks down time, a fairly reasonable period considering that i am very particular about workmanship and quality. Both Calvin and Danny were kind enough to guide me through the whole spray painting process by explaining to me in exact details what were being done and what types of paints and lacquer they were using and as a consumer i am very glad that they were able to share such details with me. I was even constantly updated with pictures of the progress of my car and that is definitely a plus point!
As a consumer, i am definitely confused about the significant price differences that various workshops can charge. However Calvin and Danny were most helpful in clearing my doubts. The price they charge is very reasonable considering that i requested the best quality products and i believe there is no compromise for such quality. One can liken it to why some customer pump Ron 98 vs Ron 95. Good quality paintwork goes a long way in keeping the shine of the car and as an avid car lover i definitely want my car to be in tip top condition.
Both Calvin and Danny are really affable chaps whose invaluable advice have provided me with an insight on paintwork of cars and the service they provide is top notch! On the day i dropped off my car, Calvin even gave me a lift to my workplace. What is even more commendable is that they sent the car back to my residence after the car was sprayed and that to me is definitely world class service.
Just giving my honest opinion about a workshop that exemplify the word service. Would definitely go back to them.
 

Vincenzo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Jun-2012
 Posted on 07-Jun-2012
  • Technical Expertise2.0
  • Customer Service2.0
  • Value for money2.0
  • Outlet Experience2.0
I was wowed by the great services provided by management when I read the reviews. Indeed, the 1st impression was sincere and polite, but only the first. My subsequent encounters with Ace Chrome was however, terrible and made felt that the services were unreliable. I asked him if could change my car side lights for me, he assured me confidently that it can done. Unfortunately, he did not get the correct fixture when I went back to the workshop on the second day, so he re-assured me that he would get the correct one and go down to my area to fix the lights instead. Sadly, I got stood up on 3 ocassions, either nvr turn up on the agreed time or was uncontactable. Finally, on the 4th occasion, he turned up but with the wrong fixture again. As usual, an apology came followed by a promise with confirm plus chop that he would definitely settle the thing on dis day dis time. Not surprisingly, I was stood up again for the 4th time. In all, I had experienced an utterly irresponsible service from this merchant.
 

Karolina
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Feb-2012
22 Feb 2012  Posted on 22-Feb-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Fantastic service. They returned car a day earlier. Calvin went out of his way to be of service. Would give 6 starts for Customer Service if I could. VERY HIGHLY recommended.
 

Kennethcoles246
Neutral Newbie
1 reviews
4 points
29 forum posts Joined on 24-Feb-2010
 Posted on 06-Oct-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Shit!! I lost the contact for Ace Chrome and i went to the wrong shop in alexander,I distinctly remembered ,they telling me they were moving,or waiting for their state of the art "new workshop" at kaki Bukit , So.....I went to one of the other paint shop where they formerly were, thinking they might do a decent job on my six series ..... how fxxxing wrong i was!...Attitude was bad! service atrocious! lastly but not the least.....gave me paint that was inferior and told me it was german paint! checked with the agent , and i was right! Faded paint and sloppy job,,,,,, Finally i got the contact from my friend and although far for me ,,,Ace Chrome redid the slop job ..... and even gave me a free coating....again, i must say ...good things are never cheap and cheap stuff is never good! My total vote of confidence, terrific service from mgt and the staff.....5 stars from me !!!
 

Taring77
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-May-2010
Great paint job  Posted on 01-Oct-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I did my paint job in half a day and am very satisfied with the outcome. even the shop is small by they did an extremely good job. Will not hesitate to recommend others. Calvin is customer oriented and friendly. Great job guys!
 

Redeemer
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Sep-2011
 Posted on 10-Sep-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My rims was damage by a workshop which they denied. Took my car to Ace Chrome and Carol quoted me a very reasonable price and a very good job on my rims. Both Calvin and Carol are friendly and gave me many advice. Will recommend everyone to go to them for an honest evaluation on your car issues.
 

Fyingcow
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Jul-2011
 Posted on 27-Jul-2011
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Ace Chrome & Restoration did a great job on my Audi. The price they quoted is very reasonable. Workers are friendly too. GOOD JOB GUYS!
 

Mitgt2m
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 15-Jun-2009
A Trusted Team  Posted on 03-May-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
There are 3 types of merchants. (1) Cheap products, poor workmanship, cheap services. (2) Good product, satisfactory workmanship, pays more than justification. (3) Good product, good workmanship, justify charges & trustworthy. Merchants belonging to Type 3 are hard to come by. Having said that, the boss of Ace Chrome is someone whom you can take the words to the bank. Having experienced up & down with endless valuable experiences gained in this industry, together with his expertise, he never hesitate to go that extra mile in a customer centric service industry. I have requested for his services on a few occasion. He never failed to score a distinction. Besides his highly acclaim German paint and committed work force, his honesty & sincerity is prominent to customers from all walks of lives. Whether is a BMW 7 series, a Nissan GTR or a humble economic machine, Calvin & his team offer the same level of top-notch services. Not forgetting Carol, his business partner cum operation manager. She has multitude of passion in fulfilling customers� needs. Do not be fool by the facet of his workshop, is only temporary while a state of art premises is currently under construction.
 

Fitvanguard
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 30-Dec-2010
Extremely Good Work and Service provided by Ace Chrome  Posted on 28-Mar-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to Ace Chrome at Eunos Ave 4 last Saturday (26.3.11) for a touch up at front bumper for my car. Met Kevin and he quoted me a very reasonable price. Very neat and attention to detail work. Extremely Satisfied. Very good workshop. Highly recommended for those looking to do spray painting outside your insurance workshop.
 

Simpledom
Neutral Newbie
4 reviews
0 points
5 forum posts Joined on 28-Jun-2007
Hassle free, prompt customer oriented service, reasonable pricing  Posted on 12-Jan-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent in my car for a quote on some scratches, dents and some rusting. Got quoted at another workshop for 30% higher price and even asked me to respray the whole car in order to have a uniform color! Daniel gave me a reasonable quote, and assured it will be finished in 2 days instead of 8-10 days from the other workshop. He later found out my other niggling problems in my car during driving, and offered to fix it for me at a reasonable price which I readily accepted. Happy with the service provided, will come back for other maintenance issues ! Thumbs up !
 
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Merchant Logo Ace Chrome & Restorations Pte Ltd
5 stars - based on 213 reviews

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