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   Consumer Reviews of Pro-Jex V2D Auto Pte Ltd
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5.0
 
224 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

review user
Shann Lim.
Vincent is always welcoming and warm!  Posted on 17-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
Vincent is always welcoming and warm! He offer services and advice. Even go out of way to help with minor stuff like fixing light bulbs, AUX etc. Will never go wrong with v2d! - Shann Lim
 

review user
Yano Syahiran Siregar.
Love the service. Can never find any better  Posted on 17-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
The best ever. All do chun chun. Explain before change of spoilt parts. Love the service. Can never find any better - Yano Syahiran Siregar
 

review user
Darren Lim.
Thank u Vincent for servicing my car  Posted on 14-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
Very professional and efficiency workshop. Done my throttle body service and changing spark plugs . Now my car goes smooth , no more worry . Thank u Vincent for servicing my car. - Darren Lim
 

review user
Gandos Razali.
Best workshop with professional attitude staffs  Posted on 02-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
Best workshop with professional attitude staffs - Gandos Razali
 

review user
Tan Ke Lun.
Definitely would recommend!  Posted on 17-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Juz did e 3 in 1 servicing tis afternoon which Boss Vincent recommend Can really feel e difference ...pick up better n air con smells nice n colder ... Boss Vincent is a veri nice person he shared wif mi quite alot on my car Thx alot to him n his staff Thumbs Up ... - Tan Ke Lun
 

review user
Justin Tng.
Reliable workshop, reasonable rate!  Posted on 12-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Reliable workshop! Vincent and his team are all very knowledgeable. V2D helped to replace the wear and tear of a 9 year old ride at a very reasonable rate. Also did the 3-in-1 servicing and the pedal has become more responsive. Recommended for all to visit!! - Justin Tng
 

Dannykliff
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Jul-2016
Awesome..!  Posted on 15-Jul-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I got few minor problems with my Rex recently mainly starter issue, handling and worst of all white smoke fuming out of my front bonnet during stopping after driving 20 mins at a speed of 80 km/h. Didn't know about this workshop until I came across it online. Had the options of going to another boxer specialise workshop but decided to give this workshop a try since the boss sounds friendly and honest. To make things short, price was reasonable for the list of things Vincent did for me to whack my car again on the road. As a matter of fact, Im really satisfied by his honest suggestions and recommendations and he always keep me in the loop as to what progress he had done to my car at the workshop through photos via WhatsApp. To sum it up, I don't have any unpleasantries I had with him. Was really touched by his honesty, patience and prompt reply. I'm a paying customer and not affiliated with him in any ways. Just go and give it a try even if it means by just talking to him about the problems u had with your car... Thanks Vincent. Will see you again soon for my next servicing.. ;);)
Management Response by Pro-Jex V2D Auto Pte Ltd
18-Nov-2016

Thank you bro for your valuable feedback!!!! Apologies for the late reply !
Been busy with the new setup!

 

Farmway
Neutral Newbie
4 reviews
0 points
5 forum posts Joined on 18-Dec-2009
Return for engine mounting n idling valve  Posted on 29-Jun-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Once again went back to V2b.This time need to change my engine mounting n idling valve . Excellent workmanship and customer service. Vincent never feel trouble when I ask many of questions about my LANCER . Using his recommended Amsoil and found that is totally different kind of feeling when I driving my car. Save fuel and more lighten in throttle. Never miss his throttle n manifold cleaning that will make my car pick up better . A must try automotive company in your list.
Management Response by Pro-Jex V2D Auto Pte Ltd
18-Nov-2016

Thank you bro for your valuable feedback!!!! Apologies for the late reply !
Been busy with the new setup!

 

POWAA
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-May-2014
Another satisfied customer!  Posted on 28-May-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I've been going to V2D for 1/2 year + now, and i've done quite a bit of work there.

List of works done:
- gearbox mount rethread+helicoils
- air con servicing
- front lower arms change
- gearbox overhaul
- re-wiring (engine bay + interior)

They have never failed to deliver, and all at honest, reasonable prices.

As I am a regular racetrack enthusiast, I'm very picky about my car's mechanical condition, and I have complete trust in their professional and trustworthy work.

I highly recommend Pro-Jex V2D!
Management Response by Pro-Jex V2D Auto Pte Ltd
09-Jun-2016

Thank u bro for entrusting your baby to PRO-JEX V2D!!!

 

Naimed
5th Gear
1 reviews
1,291 points
572 forum posts Joined on 08-Oct-2012
Excellent product and services  Posted on 12-Apr-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Had the Servicing Package [courtesy of Pro-Jex V2D] for about 2 months, clocking around 3000kms. So it is a good time to write a review now as the oil has run in.

Did a booking with Vincent and arrange for car to be sent in to the workshop early in the morning by the missus. The in processing was hassle-free and was told that the servicing would take about 3 hours.

Initial feel of the car after the Amsoil 5w40 oil change was excellent (similar to other good oils like Motul, Redline, Pennzoil and Mobil used on the same vehicle). After 3000kms, the car still feels the same as when the car just had the oil change. Acceleration and throttle feel is lively and engine during idling/load was smooth. During cruising, there wasn't the usual vibrations felt via a roughness engine. The Amsoil oil is exceptional and I’D rank it on par with Redline and Motul.

The other services included in the package was Throttle Body Cleaning and Aircon Flushing. Both of which I feel, has contributed towards the overall good experience of a well maintained vehicle running as it should be even though she has just passed her 10th birthday with the COE renewal. All in all, a good experience with Pro-Jex V2D and they instill confidence by using top quality products.
Management Response by Pro-Jex V2D Auto Pte Ltd
18-Nov-2016

Thank you bro for your valuable feedback!!!! Apologies for the late reply !
Been busy with the new setup!

 

Farmway
Neutral Newbie
4 reviews
0 points
5 forum posts Joined on 18-Dec-2009
Satisfied Work by Pro Jex V2D  Posted on 03-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Hi Guys,
I would like to share my experience with Pro Jex V2d.
I went to many workshop to service my Lance CS3 and different work shop have different mechanic advice. However, one important thing is mechanic tend to over look certain issue and didn't rectify on the spot. This will cause problems come in and become big issue. In Pro Jex V2d , they will let you know what is the problem once as for all and they will make sure problems are rectify . I 'm please with their services and their crews. With their Professional skill , i believe you will have no regrets with their services.
Thank You Vincent and his Mechanic Crew. Excellent Work.
Management Response by Pro-Jex V2D Auto Pte Ltd
22-Oct-2015

Hi Bro, sorry for the late reply. Thank you very much for your feedback!!!

 

blessings1969
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-May-2015
Excellent Job done by Pro-Jex V2D  Posted on 11-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I sent in my car for servicing and change brake pad on 8 May 2015, I am very happy with the excellent job done by Pro-Jex V2d. As my car is rare in Singapore, spark plugs are an issue as no one is carrying it. Vincent made many calls in order to help me locate the available parts. Ended up only the main agent has it. He went from Kaki Bukit to Alexandra just to help me collect 6 spark plugs from the agent just to make sure my car can be out of his work shop within the same day .

Vincent, Edmund and his team are really professional! They are really good , friendly and helpful. Thumbs up to them, Keep it up. This is the best workshop I have even been.

Thank you guys
Management Response by Pro-Jex V2D Auto Pte Ltd
15-May-2015

Thank you very much for your review bro!

 

Jazz5518
Neutral Newbie
2 reviews
2 points
2 forum posts Joined on 12-Mar-2012
Results as promised  Posted on 29-Jan-2015
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
after sending my altis for a exhaust manifold clearance, the results exceed my expectation. mileage recording went up an additional 60-90km. thumbs up to the guy at pro-jex v2d for coming up on a sunday to help me with it.
Thumbs up !
Management Response by Pro-Jex V2D Auto Pte Ltd
09-Feb-2015

Thank you for your time in writing this valuable review bro! See you soon for your next servicing.

 

Mooscenic
1st Gear
2 reviews
28 points
480 forum posts Joined on 10-Jul-2002
Awesome servicing experience at Pro-Jex V2D Auto!  Posted on 26-Jan-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Hi all,

Just want to share my experience with Pro-Jex V2D Auto.

I have came across their $240 promotion (Oil change, aircon restoration & intake cleaning) and was initially skeptical to try them out.

What made me took the leap of faith was how communicative Vincent was when I sent him countless questions regarding my Ssangyong Actyon. I did not purposely do it but as I am very particular about what I do and use for my rise, I asked him tons of questions and from here, I got a sense of his technical knowledge as well as personality.

I actually chatted with him for a couple of weeks before I finally made my appointment with him last night and went for my servicing his morning (on 26 Jan 2015).

When I reached Pro-Jex V2D, the first impression was pleasant. The shop is neat and clean and they had a few cars there being serviced at 10am. They have 3 bays which I think can possibly accommodate 5 vehicles and have a staff of 5 mechanics.

Parked my ride and looked for Vincent who is really friendly. He has asked me to decide on which Amsoil oil grade to use and as I was in 2 minds (fuel economy or maximum engine protection), I seek his kind advice and finally decided on the thicker grade of Amsoil oil.

As I was required to leave my car for a good few hours, I informed Vincent that I will be taking a cab home but to my pleasant surprise, he asked his colleague to send me back instead (Ok I stay around a cab fare of $7 1 way). This is really a great bonus and unexpected customer service which I have never gotten from other workshops.

Well, after being home, I got a text from Vincent asking me if I ave ever changed my coolant as it was dirty. Really appreciate his thoroughness in checking the other parts as I had thought that the package was just oil change without other checks. I agreed to get the coolant changed as the cost was reasonable. I have also gotten Vincent to install my HKS grounding & alternator cable and it was done neatly and nicely!

So for my 1st encounter with this workshop, I must say it has exceeded my expectations and the car was handled over to me clean and in fine form. The engine has been rejuvenated and I can really feel the diff.

So after all the praises, you must be wondering are there anything bad about this workshop? I must say having limited payment options is a downer as they currently only accept cash or nets. I would also like to see a proper waiting lounge though I find the current table outside sufficient for me but for those waiting for hours, a cosy lounge with wi-fi will definitely be a plus!

Lance

PS: I am in no way affiliated to Pro-Jex V2D auto and am a paying customer.
Management Response by Pro-Jex V2D Auto Pte Ltd
26-Jan-2015

Hi Lance,
Appreciate your valuable feedback. We will definitely try our best to improve!!!

 
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5 stars - based on 224 reviews

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