Hi all,

Just want to share my experience with Pro-Jex V2D Auto.

I have came across their $240 promotion (Oil change, aircon restoration & intake cleaning) and was initially skeptical to try them out.

What made me took the leap of faith was how communicative Vincent was when I sent him countless questions regarding my Ssangyong Actyon. I did not purposely do it but as I am very particular about what I do and use for my rise, I asked him tons of questions and from here, I got a sense of his technical knowledge as well as personality.

I actually chatted with him for a couple of weeks before I finally made my appointment with him last night and went for my servicing his morning (on 26 Jan 2015).

When I reached Pro-Jex V2D, the first impression was pleasant. The shop is neat and clean and they had a few cars there being serviced at 10am. They have 3 bays which I think can possibly accommodate 5 vehicles and have a staff of 5 mechanics.

Parked my ride and looked for Vincent who is really friendly. He has asked me to decide on which Amsoil oil grade to use and as I was in 2 minds (fuel economy or maximum engine protection), I seek his kind advice and finally decided on the thicker grade of Amsoil oil.

As I was required to leave my car for a good few hours, I informed Vincent that I will be taking a cab home but to my pleasant surprise, he asked his colleague to send me back instead (Ok I stay around a cab fare of $7 1 way). This is really a great bonus and unexpected customer service which I have never gotten from other workshops.

Well, after being home, I got a text from Vincent asking me if I ave ever changed my coolant as it was dirty. Really appreciate his thoroughness in checking the other parts as I had thought that the package was just oil change without other checks. I agreed to get the coolant changed as the cost was reasonable. I have also gotten Vincent to install my HKS grounding & alternator cable and it was done neatly and nicely!

So for my 1st encounter with this workshop, I must say it has exceeded my expectations and the car was handled over to me clean and in fine form. The engine has been rejuvenated and I can really feel the diff.

So after all the praises, you must be wondering are there anything bad about this workshop? I must say having limited payment options is a downer as they currently only accept cash or nets. I would also like to see a proper waiting lounge though I find the current table outside sufficient for me but for those waiting for hours, a cosy lounge with wi-fi will definitely be a plus!

Lance

PS: I am in no way affiliated to Pro-Jex V2D auto and am a paying customer.