Workshop provided excellent service and were very efficient in the processing and handling of an accident in which I was involved in. Joyce and her team were very helpful and guided me through the admin procedures, was patient and explained things very clearly. Wonderful and professional team. - Elliot Ong, Owner of Honda Jazz

Brought my car in for repairs and accident reporting, staff were helpful and informative. Repairs were quick as well. - Dominic Ng, Owner of Toyota Sienta

Clean workshop, strong aircon in the office and great service from Joyce - ZX, Owner of Toyota Vios

Great service and quality. Thanks for expediting the repair. - Jigson, Owner of Mazda 3

Great service with integrity. Able to troubleshoot problems. - James Tan, Owner of Mercedes Benz E230

I come here today for reporting and claim the other insurance and they assist me with my claim then explain all the procedures very well. They advise me and give me very good advice and information about my claims. Really satisfied with their services and so recommended for people that first time accident. 👍 - Visu, Owner of Mitsubishi Triton L200

Darren attended to me. Great workshop and he is experience to advise on car accident reporting and able shared his professional experience with me. - Alvin, Owner of Honda Fit

Dear Joyce Wong

Managing a customer who just met an car accident , resolving their anxieties and worries requires experience and resources.
VMS has been displayed professionalism, with an humble attitude building trustworthy communication ,necessitates using logical, rational, and explainable techniques rather than relying on chance or keep asking customer to read prints on insurance claims.

VMS spares no efforts in building trust through patience explanation , working through the process creating the positive working relationship.

Thank you very much Joyce for making whole the claim process my car repairs so efficient and hassle free. We so grateful and appreciative for you did. We definitely give double thumbs up to anyone who needs recommendation, we will only recommend Joyce Wong.

Your sincerely
Max Butt -Mazda 5 - SYJ 9**Z

Hassle free. All of the staff here are very friendly and accommodating. Repair downtime were very fast. - Rasheede, Owner of Renault Kadjar

Great and efficient service rendered by the team over at Soon Lee! Jia En helped to source for a replacement car as our car had an accident 1 week before Hari Raya. Car was ready in record time as I had expected it to take a while. Highly recommended! 👍 - Siti Hayer, Owner of Honda Stream

3 Review Photo(s)

Superb service. Was very stressful initially as my car was hit, just right before Hari Raya. Staff (Mr Sia, Jia En and Stevania) were very prompt in their services and managed to get my car a day before Raya. Truly recommend their services. - Khairi, Owner of Honda Fit

Recently, I had an accident and worked with Danny, at Sim Ming Outlet, to file the claim. Danny provided clear explanations of the processes, and the filing session lasted only about 7-10 minutes. He promptly updated me on the repair progress. When it came time to pick up the car, the process was smooth, with clear explanations of what was replaced, and it was fast. Overall, the experience was warm and the processes were highly efficient. I highly recommend Danny's services. - GL, Owner of Toyota Noah

For a few days, I was in a shocked after I had an accident. My car was towed to Complete VMS because they were the approved workshop for Income. When I was informed by Income that Complete VMS took the job. I went online to check out the company. The reviews are EXCELLENT. With a lot of trust, I waited for about a week and I called the office. I was then informed that the car is ready for collection! The entire process was smooth and painless. When I went over to collect the car, Complete VMS cleaned and polished my car. Overall, I was very impressed with the service, professionalism and support as well as the workmanship. Special shoutout to Mr Darren Chiu for expediting the repair works for my car. Was informed will take 2 weeks to repair but it was ready for me to collect in just 1 week. Very happy with his service. Mr Chiu was very friendly and kind. He gave very good advice and was very patient in explaining what I ignorant. He was very honest and sincere. Overall excellent experience, reliable and trustworthy. Will start coming here for normal car servicing. Once again thank you Mr Chiu and team from Complete VMS! - Joon, Owner of Mazda 6

Very good professional and friendly staff and expert technician. My vehicle spare parts so good and the repair days more faster than I expect - Mani, Owner of Mitsubishi Canter

Very recommended and professional staff. Clean office and comfortable. Professional staff and technicians - Ramesh, Owner of Mitsubishi Canter