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   Consumer Reviews of ACE GT Pte Ltd
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4.8
 
278 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.6 Outlet Experience
4.8

waynerh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Mar-2016
Excellent Service @ 5D Solutions  Posted on 07-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Researched online on the various paint protection options out there and base on the reviews i've seen, i decided to choose the Ceramic PRO 9H Advanced Full Exterior Package on my new car. Boss Mr Stanley and his team were very helpful and professional throughout the process and they are a very friendly bunch to chat with too. I have also seen live demonstration conducted by the team on the hardiness of the coating and am convinced that it will provide adequate protection for the car paint. With 5 years warranty, the price is reasonable in my opinion. Thank you team @ 5D Solutions for the good work done!
Management Response by ACE GT Pte Ltd
19-May-2016

Thank you for your trust and confidence in Ceramic PRO!

 

orion2006
Supersonic
1 reviews
39,493 points
481 forum posts Joined on 06-Jan-2016
Great job!!  Posted on 05-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Had my brand new Jaguar sent in for treatment, nice job.

Just washed the car a week later. Had some water stains and bird droppings when parked near some tree.
Washing was a breeze.

Thanks will recomend others to choose Ace GT.
Management Response by ACE GT Pte Ltd
06-Mar-2016

Thanks Mr Wong!

Have a great weekend.

 

Kento
Neutral Newbie
1 reviews
0 points
8 forum posts Joined on 25-Dec-2015
Good service  Posted on 03-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Today, I went to have my first PPT at ACE GT after collecting my new Qashqai. I am very pleased with the result and the good service given by the staffs.
Management Response by ACE GT Pte Ltd
04-Mar-2016

Hi Mr. Quek,

Thank you for the compliments!

 

dsman
5th Gear
4 reviews
1,771 points
416 forum posts Joined on 24-Oct-2015
Best PPS I have!  Posted on 18-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Three weeks after I have done Ceramic Pro coatings with Ace GT, I went back today to their Yishun branch for a car wash. The staff helped me to touch up on some scratches (I think the coatings helped as the paint was intact) at no extra cost! Scratches were at my tailgate which scraped against the wall of a carpark. I could not see the scratches anymore after the wash. Awesome job ACE GT.
Management Response by ACE GT Pte Ltd
18-Feb-2016

Hi Salleh,

Thank you for your choice and trust with us :)

 

Alvinz83
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Oct-2014
Sadness turned Happiness @ 5D Solutions !  Posted on 28-Jan-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Just bought a new car in Oct 2015 and went to another vendor for paint protection. Went to Stanley @ 5D Solutions to do windscreen coating and leather protection, regretting that I should have done Ceramic Pro instead.

The staff at 5D came over my car and did an assessment..They touched my car surface while washing the car! Stanley and team informed that it is only a light protection layer type. Stanley went further and asked me my level of expection of protection. Given that I work in Jurong Island ( near sand and refineries), I was recommended the Extreme Plus protection...
Stanley was professional and not pushy! Took me 15mins to decide to go for it!

I saw how the staff at 5D did the coating on another car and relative to my previous vendor, I was impressed! They were so detailed that they spotted some small dents which I never spotted at all ( I am an OCD person btw)

Please send my thanks to Stanley and their team! I am confident that my car look will be in good hands for the years to come!
Management Response by ACE GT Pte Ltd
28-Jan-2016

Hi Alvin,

Thank you for your choice and trust in us.
Cheers!

 

Antleow
Clutched
2 reviews
7 points
109 forum posts Joined on 14-Mar-2013
2.5 Years Later and Still Shiny as Day 1!  Posted on 30-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just went for my yearly maintenance yesterday.
After 2.5 years, the paint still looks as good as the day George did his magic on my car. Every visit to George's workshop is an aesthetically-pleasing and thrilling experience as you see him and his team fussing over your car with dedication and professionalism.

What I like about George is that he will never hard-sell to you on products and services that you don't need. Unlike many others service providers that I have experienced, George will only recommend you products and services that is in your best interests and that of your car. For example, I overheard a customer wanting to do a Ceramic Pro 9H package for his new car and then wrapped it in clear film but George advised him not to waste money and to consider doing either and not both.

I have lost count on the number of times I have been to George's workshop for maintenance, car washes, polishing etc. But what amazes me is the unbelievable consistency he and his team applies in their effort to make sure the cars under their charge are in tip top condition when they leave his doors. Through my interactions with him, I came to the understanding that to George, there is no difference between a customer who owns a BMW or a Honda, all are his privileged customers and deserve his full commitment and devotion to their prized possessions. As some of the other customers have mentioned, he prides himself on the quality of his workmanship and does not believe in shoddy work.

While it may be inconvenient at times due to his location and packed schedule, I would trust no other guy with my beloved car. Thank you for your friendship and dedication in looking after my car, George.

1 Review Photo(s)

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Management Response by ACE GT Pte Ltd
31-Oct-2015

Hi Dr Leow, Thanks for your trust in us. :)

 

xherion
2nd Gear
1 reviews
250 points
190 forum posts Joined on 02-Sep-2014
A must-have coating for your beloved car!  Posted on 21-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Brought my car to George on Nov 2014 as soon as I received my car keys.
His coating has good review and really performed well.
His staff were meticulous. George can always advise what is needed for the car and not oversell.

After coating, all I did was just to wash with water and shampoo.
After 11mo, my car is still shiny, without any polishing and waxing.
Makes washing car a breeze too.

Worked in Tuas and the coating really protected against shallow scratches so it won't damage the paint, bird sh*t can be washed away easily.

Just had the yearly maintenance done, and some shallow scratches were removed, car looks like new again!

Definitely a must-have for the cars we all love.

Nick - mazda 6
Management Response by ACE GT Pte Ltd
22-Oct-2015

Thanks Nick! Good to hear that you are happy with the result. Our new branch in Jurong will bring you more convenience for sure. :)

 

NicholasChua_57213
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Oct-2015
Valuable Experience  Posted on 20-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Owner of the ACE GT is friendly and helpful, worker at ACE GT is friendly too. The boss treat them well and worker will reflect the workmanship on your car.

Indeed, ACE GT has a good product with a good team of worker will bring superior level on service & Workmanship.

It was a recommendation from my wife's friend. I found that it is a good learning experience on the car paint. After the purchase the ACE Extreme package. I can see the difference on after and before using their package.

Technical Expertise is excellent on know how to solving your problem, customer service is excellent, outlet experience as boss manages well the place is excellent clean and nice.

Mr. George is honesty man and it is hard to get a honest sales person selling product and tell you the Pro & Con at the same time. Mostly, you can heard the Pros only.

Keep up your good job, Well done.

Cheers.
Management Response by ACE GT Pte Ltd
20-Oct-2015

Hi Nicholas, Thanks! Catch up soon. :)

 

janicelee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Jul-2015
Advanced Package  Posted on 13-Oct-2015
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Conducted a research on the various PPS retailers and somehow decided upon Ace GT. Choice was based on the excellent recent feedback given by his customers and the quality of the product per se-fact that Ceramic Pro is very popular in many other countries.

Am a newbie, thus am glad that George took the time and was patient enough to entertain and answer all my questions which might be deemed silly to most. His staff is quick and capable, they know what had to be done and was able to point out spots where there were some loss of paint, even a dent that the husband somehow could miss.

Car is glossy and shiny after the application. He also shared upon collection of car how it should be maintained. Will try to make my way down for car washes as often as I can.
Management Response by ACE GT Pte Ltd
15-Oct-2015

Hi Janice,
Great that some research is being done before making the choice. Enjoy your day ahead! :)

 

chinhaokoh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Oct-2014
Awesome Detailer, Excellent Advisor  Posted on 13-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I first engaged Ace GT's services when George was still running mobile back in 2014. Up till now, I can confidently say that I got the desired results for what I paid for. No doubt the price is pricey but if you guys are into protecting your car the sure way, there is no doubt that Ceramic Pro 9H works exactly as it is stated.

Ceramic Pro 9H definitely protected my paintwork. Being an avid fan of washing my own car, I am pleased to see that water still beads every time I wash my car. This gives me great pleasure to know that Ceramic Pro 9H is not "Just another car coating" That is overpriced. I encountered lots of bird shit stains due to where I park at work - under the trees - and I have never had trouble removing them at the end of the day. All it took was a 1L bottle of water to rinse the stain away. Despite the high price, I am glad till today that I chose Ceramic Pro 9H over other brands out there in the market.

Away from product review, I would like to mention about George's excellent customer service and advise. Many a times I have obtained a little hard to remove stain and George never fails to help remove them with the proper tools and chemicals. This is something I deeply appreciate as it show's George's responsibility even after job was done. Car wash is always excellent as George does put in effort to wash my car, as he always makes sure that my car cools down before starting the wash so that there will be less chance of water marks due to water drying on a hot surface. His workers are also well trained in the usage of the right tools and towels when working on my car. This is something I find very commendable as not all car detailers enforce towel discipline and proper tool usage. Hats off to George and his team.

Being a person who likes to wash my own car, George gives me lots of advice on proper car washing techniques, and also gave me samples to try when I was asking him about the right car shampoo to use on my car. When my foam cannon didn't give me the right foam, George provided me with his own foam cannon that I am still using up till today. I would like to say George is a excellent advisor about car detailing and I am always confident whenever I have doubts about my car that I can get an answer from George.

Last but not least, I am happy that Ace GT also sells tools and accessories for car wash. This fits perfectly with me as I am an avid car washer myself and I always have difficulty looking for the right tools or materials that is of the right quality and use. I buy lots of microfiber towels from George, especially so when the microfiber towels he sells are cheap and of the best quality. Also, George is expanding into bringing more tools for car washers like me, such as selling Karcher pressure washers and hoses. This helps me reduce my time travelling "Here and there" To get the tools I need. Am using a Karcher pressure washer bought from George and hasn't disappoint every time I wash my car.

I am glad that I got to know George, and even happier that my car is coated with the best paint protection coating there is to offer in Singapore. New car owners out there, please do not hessitate to contact George for his excellent product and technical expertise!

Thank you!
Management Response by ACE GT Pte Ltd
13-Oct-2015

Hi Chin Hao,
Thanks for the support!

 

unbelievable
Neutral Newbie
1 reviews
0 points
3 forum posts Joined on 01-Jun-2015
Good service !  Posted on 09-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Contacted Ace GT for an appointment just before my new car arrived. George and his colleague very quickly found a slot for my car to be sent in.

They were really nice to have waited for me to get off from work late to collect the car around 7 plus pm. Though its still early to gauge how long the PPS will last, I'm happy with the level of service as George also patiently explained how to care for the car post-treatment even though it was already quite late that day.

George seems to have a very committed team as the guys look committed towards giving their best to make the car shine like none other effect I've seen. As they are expanding to the West, looks like these guys are garnering a strong following.

Will be sending my car again to them for monthly wash, clean and vacuum.
Management Response by ACE GT Pte Ltd
10-Oct-2015

Hi Vincent. Thanks! Good to know that you have an good experience with us.

 

Sadistmeal
1st Gear
2 reviews
41 points
20 forum posts Joined on 29-Dec-2006
Excellent service and great value!  Posted on 05-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
While looking for a paint protection service for my Lancer EX 2 years ago, I came across an up and coming company called Ace GT and decided to give in a try. George was extremely knowledgable and treats every car the with the same professionalism and expertise. Though I went for a basic coating that was supposed to last 2 years, it was still shiny when I traded it in recently for a Mazda Biante.

Needless to say, I got George to 'protect' my new car's paint job. Nice to see that he now has a bright and great looking workshop and the same level of enthusiasm to do a great job has been imparted to his staff.

Keep up the good work and congratulations on your new outlet opening in the west!
Management Response by ACE GT Pte Ltd
10-Oct-2015

Hi Chan, Thank you for remembering me. :) I will be looking forward to upkeep your ride.

 

DarrellFong
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 05-Oct-2015
Good speedy hassle free service  Posted on 05-Oct-2015
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
After having looked around and checked so many reviews, decided to go with Ceramin Pro though pricing wise it may have seemed a little dearer at first. Having chosen the extreme package with ACE GT and seeing the results on my CX5, I have absolutely no regrets nor question that I made the right choice. It's a great product and coupled with good speedy service, it's seriously well worth it.
Management Response by ACE GT Pte Ltd
05-Oct-2015

Thanks Darrell! Have a great day.

 

Dark_flan
2nd Gear
6 reviews
169 points
580 forum posts Joined on 29-Aug-2009
Professional paint protection specialist recommended who have just bought their new cars  Posted on 25-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Heard of many reviews for the company and researched the Ceramic Pro on youtube and online reviews before deciding to send my brand new car to them for paint protection.

The layout of the workshop is pleasing to the eye and clean. First impression is good and service of the staffs is professional. Meticulous care is done for my car whereby I stayed for a few hours to inspect their work as I am a very fussy owner to begin with even from the days I took care of my 10 yr old car looking brand new throughout the years till end of COE. Old faithful.

Collection time is prompt and am very satisfied with the end result. A brand new car looks even newer and smoother. A worth while investment to protect our expensive purchase. Bought along with a maintenance spray bottle to maintain the finish as good as new.

First day, return to office. Hit by several bird droppings which in the past eat into my paint indefinitely of my previous car even though applied wax but now a simple wipe with a slightly damp cloth fixes it and without etching. Marvellous. This is the main reason that why I must have the protection done before I drive to the office. Also helps to reduce possibility of fine scratches from washing as I like to wash my car every 2 or 3 days compared to most whom wash it weekly.

Price is expensive compared to what others has quoted me but if it is working for me and last a lifetime with proper maintenance. Why not? Considering that nowadays, in Singapore, a car not matter BnB or not are definitely around $100k region and spending 1% Of cost is nothing considering buyers are generally financially well off to pay the huge downpayment in the first place.

Summary, a must have for brand new cars buyer who is looking to keep their new pride and joy pristine always, excellent service and friendly staffs especially George whom give me professional advice and chatting while waiting.

Thank you,
George and staffs for the good service done to my new ride.

Mr Wilson
Owner of the K3, 18/09/2015
Management Response by ACE GT Pte Ltd
25-Sep-2015

Hi Wilson,

Thanks for the review and the referrals. :)

 

RaymondLhui
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Sep-2015
Good Customer Service  Posted on 22-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had done some research online on the PPS for my new Mazda and decided to sign up for the Extreme package by ACE GT.
Service - Although the official opening hour was 09:30am, I was there at about 09:00am and they proceed to start work. I arrived later than 6pm but no complains from them. Very impressed.
Car condition - The car was very clean and the shine looks very good and smooth. I am very please with the outcome.

Thank you very much for the good professional work done.
Management Response by ACE GT Pte Ltd
22-Sep-2015

Hi Raymond, Thanks! No worry on being late. We are flexible to arrange timings. :)

 
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5 stars - based on 278 reviews

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