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   Consumer Reviews of Imperial-1 Pte Ltd
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4.6
 
40 Consumer Reviews
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Technical Expertise
4.6 Customer Service
4.6
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Value for money
4.6 Outlet Experience
4.6

DenChew
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 14-Sep-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As a first time customer,i was very pleased with everything. i finally have found an honest Company with highly skilled technicians.What i like about your service is that a customer is able to talk to you ( paulus ) directly about his car,and you take the time to listen and understand the customer's need & concerns, you are so attentive to details. This sets you apart from most other car care center..Thank You " IMPERIAL 1 " . The paintwork looks Fantastic. Thanks Paulus for your prompt attention, you have a great crew working with you. ( From a VERY Satisfied Customer )
 

Denon
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 07-Sep-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
"I wanted to thank you for the recent work done in IMPERIAL 1" My car was 2.5 yrs old with lot of epoxy paint spots, water spots, swirls and holograms. After checking by one their workshop manager, i was told that my car need a major recovery treatment and he like to challenge and restore my car into a new look by giving him 8-9 hrs to do the jobs. I'm happy to hear that. Without sounding too much like a car commercial, i just want to say that i was very impressed with the effort that was put into correcting what was going wrong on my car. You people never fail to amaze me.I was even further imperssed when i pick my car up & i saw that it had been restored back with a beautiful glossy shine! Thank you IMPERIAL 1& everyone who has always been so nice and is always willing to go that Extra Step to help! Your Team should be commended for jobs " WELL DONE " and Caring about your customers.
 

Nick3
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 06-Sep-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hi Roy,Skinky you are right, look for Imperial1(paul).He is so polite,so friendly,and so helpful.From that day on,i haven't taken my vehicles anywhere else.No matter what the problem is. I trust him to do the work on my vehicle. I feel so lucky to have a skillful, knowledgeable like him,who i can trust and count on. Finding these qualities in car grooming mechanic is a kin to finding a great doctor. It really feels as if someone cares about your car,as well as us, and is watching out and paying so much attention. Excellent ! I just don't get this level of customer service anywhere else. I feel very confident that my car is in good hands with them. Thankyou. Paulus and your Team.
 

Roychong21
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 15-Aug-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Four "THUMBS UP" to Imperial-1 My wife and myself looked around & a friend actually recommended me to this Paint Treatment Center. Impressed by their Works and their Service. For the pass, i had a very Bad Experience with other "Ah Meng" or what PPS grooming center;they con't provide me to remove the water spots and. They damaged my car with lot of machine marks . After done up my car in Imperial-1. I would like to acknowledge the great works provided by Paulas, my car look "NEW" again. He was so helpful, when i have doubts and questions, he alway happy to answer me and the same time "recovered" all my paint work surface damages for my car. Thanks. Imperial-1 and your Professional Team sets a high standard for the company. No Fuss delivery and professional service attitude. Highly recommended to all car lovers.
 

Xsotongx
Neutral Newbie
8 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 20-Jul-2007
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
A bagus Workshop.
 

Skinky
1st Gear
6 reviews
24 points
211 forum posts Joined on 22-Feb-2005
 Posted on 27-Jun-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car had chemical splash all over it. The first time I collected the car, it seemed ok, but the stains came back. Ate into the paint. They insisted on trying again and this time it turned out alright except for a few areas. But one thing which stands out is their ability to make a black car shine, and they are extremely friendly. Their excellent customer service was what prompted me to buy a grooming package from them. It's good that their work is good too. Look for Paulas.
 

SGCMSerene
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 30-May-2009
 Posted on 05-Jun-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service!! Before they start the polishing, they will let you know the various paintwork problems that the car had and solutions to prevent them. When the job is completed, vehicle will be collected at the air-con lounge. Check out all the spotlights shined on the car. Only the best polishing dares to do this for any minor defects will be easily seen under the lighting. At the same time, the salesperson will be there to advise on the best treatment for the car. For the service and reliablity that has given me, definitely is worth the every single cent I paid! Check out their website and you will know what is the best!
 

Wilberforce
Neutral Newbie
114 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 23-Apr-2007
  • Technical Expertise3.0
  • Customer Service3.0
  • Value for money3.0
  • Outlet Experience3.0
Prices is high, but quality not bad. But i am quite impressed by their services. But they can be matched by a few shops in terms of quality.
 

Wilberforce
Neutral Newbie
114 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 17-Apr-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Paint protection is a must for me. It is so convinient and durable. Only Sonax for me please.
 

Wilberforce
Neutral Newbie
114 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 10-Apr-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good Detailing. Wet look with the Sonax products. Bought some of their products after the detailing session
 
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Merchant Logo Imperial-1 Pte Ltd
5 stars - based on 40 reviews

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