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   Consumer Reviews of Ride Now Pte Ltd
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4.7
 
72 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.8
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Value for money
4.9 Outlet Experience
4.9

review user
Vincent Leng, reviewed on Facebook
Easy and fast admin.  Posted on 03-Jun-2019
  • Customer Service5.0
easy and fast admin. car was clean! - Vincent Leng
 

review user
Helen Heng, reviewed on Google
I am really disappointed  Posted on 19-Apr-2019
  • Customer Service1.0
I am really disappointed with the recent car condition. Previously i was impressed with the condition which i leased a couple of times. Thinking that i am a regular customer and will have the thought of reasonable car condition. It is damn disappointment. The seats are cracked and full of dust over the seats and carpet. Even my guest from oversea also commented the same remark. When i feedback to the staffs they just sit there and keep quiet. I will not recommend to any of my friends👎👎👎👎👎 - Helen Heng
Management Response by Ride Now Pte Ltd

Hi Helen, thank you for choosing us as your rental company multiple times. It is unfortunate that we have a lapse in our customer service today. We will definitely look into the situation to prevent this from happening in the future. Thank you for the feedback! Thank You

 

review user
Sarvin Singh, reviewed on Facebook
Amazing service  Posted on 08-Mar-2019
  • Customer Service5.0
Amazing service, the workshop is right next to the office, which gave me the assurance that the car will be spot on. Thank you and I will definitely get a car from you again. - Sarvin Singh
 

review user
Thiru Vilayadal, reviewed on Facebook
Highly recommend  Posted on 19-Feb-2019
  • Customer Service5.0
Excellent Service !! Not only their staff are friendly but their cars too. Cars are well maintained by their mechanics. Only Car Rental Company I know with 24 hrs car replacement service if case of breakdown. Try them to know better abt their services Highly recommend - Thiru Vilayadal
 

review user
Feigou Teo, reviewed on Facebook
Good service  Posted on 16-Feb-2019
  • Customer Service5.0
good service - Feigou Teo
 

review user
Jevon Ng, reviewed on Facebook
Your lumber 1 rental company  Posted on 15-Feb-2019
  • Customer Service5.0
Your lumber 1 rental company - Jevon Ng
 

review user
Jeremy Yeo, reviewed on Facebook
Not recommended  Posted on 19-Jan-2019
  • Customer Service1.0
slow service. keep no reply! not recommended - Jeremy Yeo
Management Response by Ride Now Pte Ltd

Hi Jeremy, could you PM your number again? It could be that your number was not saved on our end and we didn�t get to reply you. Thank you.

 

review user
Steven Kwek, reviewed on Facebook
Good service  Posted on 09-Jan-2019
  • Customer Service5.0
Good service provided from Travis from RideNow. Rented a 523i with nice paintworkz n good condition. Thanks Travis n RideNow. - Steven Kwek
 

review user
Jasper Goh, reviewed on Facebook
Service was really good  Posted on 28-Dec-2018
  • Customer Service5.0
Rented a car over the weekend and the service was really good! Very prompt replies and friendly staff. Car is also in good condition. - Jasper Goh
 

review user
Aini Salleh, reviewed on Facebook
Highly recommended  Posted on 17-Sep-2018
  • Customer Service5.0
Prompt replies by Travis. Staff serving the counters are nice & friendly. We booked a car for driving into Malaysia & were pleasantly surprised that the fuel tank was full. The car is in a good condition too. Returning it & getting back our deposit was fast & hassle free. Highly recommended!! - Aini Salleh
 

review user
Sheikh Zaki Fraij, reviewed on Facebook
Impressive service  Posted on 28-Aug-2018
  • Customer Service5.0
impressive service provided by the team. my on lease car got stalled recently and a very quick response from them to get the car tow away and they immediately replaced with another car. well done!! cheers!! - Sheikh Zaki Fraij
 

review user
Isabella Teh, reviewed on Facebook
Great service, friendly staff  Posted on 08-Aug-2018
  • Customer Service5.0
Rented a Honda Jazz and got upgraded for free to a Nissan Sylphy by Travis. Great service, friendly staff, convenient transaction 10/10 would recommend!!! - Isabella Teh
 

Price was good with the condition of the car  Posted on 26-Jul-2018
  • Customer Service5.0
  • Value for money5.0
Rented a manual car and it was awesome! Price was good with the condition of the car! Prompt replies and they assisted me when i have a little trouble! Will rent again most probably in august! - Ahsanul Alfiyan
 

review user
Soon Keng Neo, reviewed on Google
No frills rental  Posted on 31-May-2018
  • Customer Service5.0
  • Value for money5.0
Decided on a Friday morning to rent a car for the weekend (Friday-Monday) and was web surfing before I came across this rental shop. Got two numbers to contact through their page and was promptly attended by the staff. The staff in charge was very patient and checked with me my needs before making his recommendations. Ended up with a Toyota Rush at a very attractive pricing (just nice there was promotion). Got the insurance issues (additional cos gg msia) settled and then a quick visual check of the car. Was briefed about some of the SOP and then i was good to go with the car. In and out of the shop took me around 20 odd minutes. Mileage on car is high (but tbh which rental car isn't), car is clean and the car operates the way it is supposed to with no hiccups. The only down side is it is key locked and there is no remote to lock the doors. However not a big problem for me, just need to ensure that I remember to lock it everytime I park the car. Overall, I find "Ride Now" a no frills rental and I am very sure that I will be returning if I have any rental needs in the future. - Soon Keng Neo
 

review user
Charles Lim, reviewed on Google
The hiring process was smooth and fast  Posted on 23-May-2018
  • Customer Service5.0
The hiring process was smooth and fast. No hidden cost and everything is transparent. Travis and his colleagues were also very prompt in answering my questions and concerns. Having rented cars from multiple countries, I can say that Ride Now is an excellent and honest car rental company, which in recent years is getting increasingly rare. - Charles Lim
 
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Merchant Logo Ride Now Pte Ltd
5 stars - based on 72 reviews

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