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   Consumer Reviews of Ride Now Pte Ltd
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4.7
 
72 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.8
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Value for money
4.9 Outlet Experience
4.9

review user
Jennifer Lee, Rented Honda Odyssey, verified customer
Boss is friendly and prompt responded  Posted on 26-Jan-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
The boss is friendly and prompt responded. The rental fees about market rates and reasonable. The overall of this company service is goods. I will strongly recommend and will use their service again in future πŸ˜ŠπŸ˜ŠπŸ‘πŸ‘ - Jennifer Lee, Rented Honda Odyssey SKN55--A

2 Review Photo(s)

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review user
Poh Yew Tuan, Rented Mazda 2, verified customer
All good and road worthy condition  Posted on 26-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I duly give this car rental company good ratings for many remarkable reasons but i just name a few for anyone looking for a car. I rented a car or two for more than a year from this company from 2022-2023 Firstly, the person in charge of operations, Travis, is a responsible and responsive person. He replies text messages fast and always remembers requests made. Once he agrees to help you on something, he does it. If he is too busy and you feel your issue delayed, just remind him and he'll deal with it. Secondly, the cars are quite good. I rented a mazda 2 permanently, tried the vios, civic and mitsubishi during my rented car servicing or repairs. All good and road worthy condition. In addition, customers are welcomed to exchange for any cars if dissatisfied with the current. Last but not least, the price is always right. Much better than others i would say because i compared for quite long before i found this great place to rent. Happy renting! - Poh Yew Tuan, Rented Mazda 2 SLF50--T

2 Review Photo(s)

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review user
Alex Lui, Rented Mitsubishi Attrage, verified customer
Technical and customer service is top-notch  Posted on 26-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Am currently on a longterm lease (coming to 1.5+years) with RideNow and am very pleased with their service. Their technical and customer service is top-notch and sales manager Travis is always ready to help you out if you have any issues with the car. I strongly recommend RideNow if you are looking for a no fuss/hassle rental. Pricing is transparent too! - Alex Lui, Rented Mitsubishi Attrage SMW74--Z

1 Review Photo(s)

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review user
Izzad Rahmat, Rented Toyota Wish, verified customer
Worth it !!!  Posted on 28-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been rental for already 3 years. Worth it !!! - Izzad Rahmat, Rented Toyota Wish SJP49--H
 

review user
Salrizuan Bin Salman, Rented Toyota Corolla Altis, verified customer
Very very pleasant towards new driver  Posted on 26-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
First time taking from Ride Now n even tho i have just pass they allow me to rent a car from them.. the staff was also very very pleasant towards new driver like myself.. am looking forward to rent from them again. - Salrizuan Bin Salman, Rented Toyota Corolla Altis SDG92--G
 

review user
Ong Kok Cheong, Rented Toyota Prius,, verified customer
Best car rental  Posted on 15-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Best car rental. I've rented from so many but this is my favourite! - Ong Kok Cheong, Rented Toyota Prius, SDE55--J
 

review user
Kelvin Tong, reviewed on Facebook
Friendly, fast and professional Service  Posted on 29-Aug-2020
  • Customer Service5.0
Friendly, fast and professional Service. First time renting from them and willing to attend to my every enquires. Will definitely rent from them again πŸ‘ -SGC5291U - Kelvin Tong
 

review user
Jia Long Goh, reviewed on Google
Very competitive price packag  Posted on 15-Jul-2020
  • Customer Service5.0
  • Value for money5.0
Very competitive price packages for a short rental. Very friendly staff and knowledgeable mechanics which allows for a fuss free experience. Will definitely rent again if the need arises! - Jia Long Goh
 

review user
Pamela Lim, reviewed on Google
Travis is efficient, helpful and reasonable.  Posted on 06-Jul-2020
  • Customer Service5.0
Travis is efficient, helpful and reasonable. Company is reliable too. Cars are in good condition. - Pamela Lim
 

I am a regular customer of Ride Now  Posted on 03-Jul-2020
  • Customer Service5.0
I am a regular customer of Ride Now. I like how Travis is flexible and handle things very efficiently. Even if they don't have the car I want specifically, he will find a replacement and make arrangements for me to get my ideal car. Their mechanics are also very on the ball, they listen to my feedback and actually maintain the cars according to my complaints! Very different from other car rentals where they ignore and say "still can drive la". Even during this Covid season, I had to return my car temporarily but they were also not sour about it, they understood my plight and we both compromised. This is why I will always go back to them. The front desk is also so friendly I will buy them coffee sometimes :) - wong hong sui
 

review user
Wesley Biebster, reviewed on Google
6 stars bro  Posted on 04-Mar-2020
  • Customer Service5.0
UPS LAH THIS TRAVIS SEAH! rented a car in February for a month expecting 30 days but only after I collected the car I then realised that Feb has 29 days in the working calendar hence, not a full 1 month rental, -1 day short & when I contacted Travis to enquire about it, he gladly extended my rental For Free an extra day just so I can have my full 30day experience! On top of that, the car that I received was thoroughly cleaned both interior & exterior, best condition in my experience so far! 6 stars bro - Wesley Biebster
 

review user
Marcus Lincoln, reviewed on Google
Very honest company  Posted on 01-Feb-2020
  • Customer Service5.0
  • Value for money5.0
Very honest company with no hidden cost and GST. Top notch service to your employee: Travis Seah. He is very patient and went extra miles for the entire car service. Such great services builds great networking and working relationships. I will bring all my friends to the him again from now on. - Marcus Lincoln
 

review user
Sivasothy Nanthagopal, reviewed on Google
First timer  Posted on 04-Jan-2020
  • Customer Service5.0
Attention and the service level were really great for a first timer. - Sivasothy Nanthagopal
 

review user
Chin Kang Jie, reviewed on Google
Great service and experience  Posted on 02-Jan-2020
  • Customer Service5.0
Rented a Hyundai Avante 1.6A from Ride Now, great service and experience, car ran well without any issues and was well maintained. Service staff was exceptional and processes were clean and transparent will recommend to all! - Chin Kang Jie
 

review user
jason ng, reviewed on Google
Great and friendly service!  Posted on 04-Dec-2019
  • Customer Service5.0
Have rent a few time with ride now. Great and friendly service! for sure will get back to themπŸ™‚ - jason ng
 
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Merchant Logo Ride Now Pte Ltd
5 stars - based on 72 reviews

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