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   Consumer Reviews of OZ Car Rental Pte Ltd
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4.2
 
53 Consumer Reviews
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Technical Expertise
4.2 Customer Service
4.2
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Value for money
4.3 Outlet Experience
4.2

review user
Jens.
Bad car rental experience  Posted on 25-Jul-2022
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Bad car rental experience... Wouldn't recommend! - Jens
 

review user
Muhammad Zulfadhli.
Great service  Posted on 05-Jul-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First time renting from OZ Car Rental. Great service Recommended to family and friends - Muhammad Zulfadhli
 

review user
Elaine Leow.
No reply after enquiring  Posted on 15-Jun-2022
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Staff didn't bother to reply to me after enquiring about their rental service that I came across on Carousell - Elaine Leow
 

review user
Lincoln H..
Terrible service  Posted on 02-Jun-2022
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Saw their listing on Carousell. There was not much info on the listing hence I whatsapp 2 of the numbers that were listed to enquire about the rental. Both of them (Sebastian and Vincent) refused to respond. Terrible service - Lincoln H.
 

review user
Benedict Lim.
Went down no car available  Posted on 30-May-2022
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Messaged for rental on the same day , said there were 3 available cars(Siento, Kia K3, Vios). Went down and they were all not available. Apparently 2 cars were taken before I arrived and the Siento was not there when I had asked. Not very pog. - Benedict Lim
 

review user
Khaos Sg.
I was given a brand new car for rent!  Posted on 19-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This car rental service is highly recommended. I was given a brand new car for rent and I took extra care of it. They have utter trust in their customers. Such trust is hard to come by these days. The staff are very friendly too. They lend out ears when there is a feedback to be given. They also give great advise on any issues that are brought up by customers like me. To sum it up, I am very satisfied with their service. Also extra care was given by me to return the car in the great shape it was initially rented out to me because of their awesome service. Kudos! - Khaos Sg
 

review user
A L.
Smooth and easy  Posted on 11-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Car was well maintain and Rental was smooth and easy. Vincent was v helpful and friendly for advise and queries asked.Strongly recommend and will definitely be back for rental. - A L
 

review user
Jin Zuan.
Friendly and honest  Posted on 22-Apr-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly and honest rental company. The whole renting process was smooth and their location allows easy pick up too, at Serangoon. Would have been better if they provided phone holder but overall still great! Thank you, would recommend - Jin Zuan
 

review user
Mine Mine.
Seamless and smooth process  Posted on 13-Apr-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
2nd time renting! Car was amazing as always! Really pretty! The charges were very reasonable and the process was very seamless and smooth! Overall customer experience is fantastic! - Mine Mine
 

review user
Joash Tjoa.
Reasonable rate at PH weekend  Posted on 28-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented from OZ car rental and managed to get the car for Christmas weekend at a reasonable rate, was last minute so was really grateful that I managed to get the car. Replies were efficient via WhatsApp and car was in good condition. They do rent to p plate drivers with less than 1 year experience. Overall a pleasant experience and would definitely rent from them again if I have the opportunity. - Joash Tjoa
 

review user
Zoey MJ.
Responsible, reliable, clean and clear  Posted on 23-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Responsible, reliable, clean and clear company. Was supposed to rent Mitsubishi EX but due to unforeseen circumstances, Sebastian assist to upgrade my car to Audi. Well, it was supposed to be for a wedding though. Tysm for the covering guys. Really appreciate it! I even extended another day to drive around. Look forward to rent again. - Zoey MJ
 

review user
Andy Guan.
Friendly and flexible  Posted on 20-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Staff of OZ is friendly and also and also is very flexible in the timing for Collecting and Returning which is very good for us especially when we had work and only available 8pm-9pm . Will recommend to others .. thumb up - Andy Guan
 

review user
Shafiq Iskandar.
Overall great experience  Posted on 17-Dec-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My first rent and it went well. Customer Service were on point, Car condition were also on point. Pricing were competitive but its just a few dollars different. My 2 day experience with the car was great can't t complaint. Overall its a great rental company no cap, as im reviewing this, im planing my next rental. - Shafiq Iskandar
 

review user
E S.
2nd time renting  Posted on 08-Nov-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
2nd time renting from them and leaving yet another review for them because they are really honest and deserves the review. Will recommend them, a little more expensive than others in the same area but definitely you're in good hands. If you have yet to try, go for it. Fleets are very well maintained and staff like Sebastian will recommend you cars based on your requirements. Fuss free return of deposit within the stated time of the contract. Customer service 10/10 once again Car condition 10/10 (even for a 2 year old car, you know it's well maintained, definitely better than most of the other rentals I used before) Price 10/10 (reasonable) Overall experience 10/10 once again - E S
 

review user
*Dayak Anglez*.
Honest and friendly  Posted on 25-Oct-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Tip And Honest...Execellent Job. Good Cars to rent too... Honest And friendly, i saying this as they return my wallet and kept for me..... Trusted Company. - *Dayak Anglez*
 
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Merchant Logo OZ Car Rental Pte Ltd
4.5 stars - based on 53 reviews

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