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   Consumer Reviews of Complete VMS Pte Ltd
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5.0
 
416 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9
review user
Bertram, Owner of Mitsubishi ASX.
Very professional and honest  Posted on 19-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been servicing for the past 10 years. Very professional and honest. They are also fast and efficient in their delivery. Highly recommended if you are looking for a reliable workshop. They have also have a nice seating area with wifi and most of your servicing records can be retrieved online, making it hassle free if you need to check in the middle of the night on your repairs. - Bertram, Owner of Mitsubishi ASX
 
review user
Jacob, Owner of Volkswagen Jetta.
Impressed by their services  Posted on 18-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Today again I was impressed by their services. Since the is a used car there were some issues that required thorough checking and changing of parts. However Mr Sia gave me a detailed explanation and helped me to cut most of the cost and avoided changing some unnecessary parts. Usually this is not the case in some workshops. I have always ended up with unpleasant encounters and experiences. And I also have to mention the girl at the reception Jiaen who has been very professional and helpful and has made my day. One need to check it out! - Jacob, Owner of Volkswagen Jetta
 
review user
Teo Meng Huat, Owner of Mercedes Benz C180.
Staff are very patient and technical knowhow  Posted on 18-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The staff are very patient and technical knowhow. They are able to answer my question on car knowledge and insurance claim They will patiently explain on the repairs done and things to take note - Teo Meng Huat, Owner of Mercedes Benz C180
 
review user
Alex, Owner of Nissan Qashqai.
Provides good solutions  Posted on 15-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service. Provides good solutions. Highly recommended - Alex, Owner of Nissan Qashqai
 
review user
Shawmann Yeo, Owner of Honda Civic.
Recommend to look for Joyce if you are keen  Posted on 13-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Damn good Car Repair shop, got into an accident a few days ago, hit my car and ran, they helped me to chase for repair damages, even settle the paperwork for me. Furthermore, they went the extra mile to update me on the progress of the repair over time and told me what has been changed. Contrary to typical car repair shop where they dishonestly charge customers/ slack on repairs ; Complete VMS is really transparent about costing and perform their service ethically. Would definitely recommend my friends and family. Look for Joyce if you are keen! - Shawmann Yeo, Owner of Honda Civic
 
review user
Y K, Owner of Honda Odyssey.
Their service is superb!  Posted on 04-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Their service is superb! They are prompt and they have a claim consultant to bring you through the process. I had my piece of mind with my car handled to them. They gave prompt update of the repairs. They replaced with new parts despite a 8 years old car. I have both my thumbs up for them and I want to specially give credits to Joyce, she is really good and patient. - Y K, Owner of Honda Odyssey

1 Review Photo(s)

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review user
YOO, Owner of Mercedes Benz C250.
Professional and speedy  Posted on 04-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Professional and speedy. Takes time to explain processes and address our concerns. Highly recommended. - YOO, Owner of Mercedes Benz C250
 
review user
Ross Velantine Errol, Owner of Nissan Qashqai.
Reliable workshop  Posted on 04-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Reliable workshop ... honest folks. All staff certified. Legit Very responsive to emergency. - Ross Velantine Errol, Owner of Nissan Qashqai
 
review user
Siew Ping, Owner of.
Helpful and friendly staff  Posted on 31-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service was fast and staff are polite and helpful - Siew Ping, Owner of Mercedes-Benz C180
 
review user
Azhar Khairudin, Owner of Honda Stream.
Outstanding customer service  Posted on 31-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Of cos will come back and resommend to my stream club member. The OM do really put his heart to understand what went wrong with owner car. Came for suspect rotor or brake issue but SIA put his expertise in place which i save money in return. - Azhar Khairudin, Owner of Honda Stream

1 Review Photo(s)

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review user
Dan, Owner of Nissan Kicks.
Impressed by the professionalism  Posted on 30-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Easy to book On time completion Great customer experience hotline always get through. Flexible on scheduling repairs and services Courteous customer’s service Professional advice on car conditions on basis facts and technical specification. Overall Satisfactory Excellent 👍🏻 - Dan, Owner of Nissan Kicks
 
review user
KHS, Owner of Honda Vezel.
Trustworthy workshop  Posted on 30-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Trustworthy workshop. Customer service is no doubt excellent. Value for money. - KHS, Owner of Honda Vezel
 
review user
S.L, Owner of Mercedes Benz C180.
Great experience with them  Posted on 30-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
great experience with them. Had a minor accident and I send my car in for repair. The workmanship was good. Was worried if I need to replace new parts, but instead they mentioned the body part can be repair. No hard sell. Once again thank you guys for the awesome service - S.L, Owner of Mercedes Benz C180
 
review user
Alan Chia, Owner of Toyota Wish.
Good and a trusted workshop  Posted on 30-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good and can be trusted workshop. I have been here for many years. - Alan Chia, Owner of Toyota Wish
 
review user
Rebecca, Owner of Mazda 3.
Will highly recommend their services  Posted on 29-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have patronized them regularly and their service has always been top notched. Darren and Sia have been very responsive and conscientious with the checks on our vehicles and have always managed to expedite the repairs. Will highly recommend their services. - Rebecca, Owner of Mazda 3
 
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Merchant Logo Complete VMS Pte Ltd
5 stars - based on 416 reviews

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